my cousin sent me some flowers . the flowers were half dead and limp. i phoned the customer complaints department and asked them to either take them back, replace them or give my cousin back her money. They offered to replace them the following day. Guess what, nothing turned up. The bouquet cost £45, what a total waste of money. The bouquet itself was just tied together with an elastic band, the stems were left bare (most florists put the stems in a bag full of gel to maintain moisture).
3 years ago
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