My Grandma is sent flowers by her granddaughter every year and this year a bunch from M and S which were awful. The roses were turning brown, large ‘branches’ made the whole bunch entirely unmanageable. Extremely disappointing for her and worse of all she feels she cannot complain directly to M and S because she wouldn’t want her granddaughter to feel bad for the inadequacy of the flowers sent. Shame on you Marks and Spencers! Quality and standard has definitely dropped to entirely unacceptable levels.
3 years ago
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