My son ordered flowers for Mother’s Day which were finally delivered yesterday pm (Wednesday) so 3 days late, by Yodel in a battered box and obviously in extremely bad condition… I called customer services to be told there was nothing they could or would do as the complaint had been logged by my son on not receiving the flowers on Sunday. I have been a customer for many years but will NOT be using M & S in future following this experience and their extremely poor customer service.
3 years ago
Marks & Spencer has a
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