Awful service. Flowers weren’t delivered however the first time we realise this is when we’ve had no message from the recipient for a couple of weeks, check the tracking link and it states there’s an issue. However no email or phone call were proactively made. When we called the options were then a refund or new delivery attempt but no discount. This also happened 6 months ago, the only other time this year I have ordered through M&S. I will never be ordering flowers with them again
2 years ago
Marks & Spencer has a
2.1
average rating
from
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