Sent some M & S flowers, really disappointed - a lot of the flowers were damaged or looked like they were on their last legs, stems falling off, tatty leaves - flowers on website don't look like the flowers sent. Tried to sort out but spoken to 4/5 different people - have now sent loads of images of the poor flowers to M & S. Flowers which are sent are difficult as you don't want to say to the sender they were rubbish, it makes their kind effort seem poor. Really upset.
2 years ago
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