You order flowers to be delivered on a particular day for a specific reason. It’s very important that they arrive on the day requested. I ordered the flowers on Tuesday (really wanted them for Wednesday but website said Thursday) ok I will go with this as M&S they will be quality and will arrive - or so I thought. I has an email update Wednesday to say they have been desp but when I checked tracking it said they had not received my order. So I ring up to be told o they will arrive in 24/48 hours!!! Not acceptable M&S it was very important to me to have those flowers arrive and you have let me down and I am bitterly dissapointed