My son sent me flowers for Mothers Day. The delivery was fine but the roses were tired and on their last legs. I contacted Customer Services and was immediately offered a gift card - apparently they’ve had problems. My son spent £45 on what was just a few dead roses and a bit of foliage. The flowers were not in a water bag so no wonder they were dying. This has happened before with M&S why won’t they learn? 12 roses for £45???
2 years ago
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