I was waiting on mother's Day for my bouquet and they never arrived. Some lame excuse of not having the exact flowers as described. Apologies from the courier and would I be prepared to have the bouquet a day late but delivered by 12 noon. Being reasonable I said ok. The flowers did not turn up,and now my son has been offered a refund for the missing bouquet. Terrible customer relations. What a let down on the day.
1 year ago
Marks & Spencer has a
2.1
average rating
from
1,136
reviews
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