Appalling service. Ordered flowers, fizz and chocolates 3 days before to be delivered for my wife's birthday. Not contacted by M and S till after 2pm on the dat to say they would not be able to deliver. Casually offered a refund - they could not have cared less. I am disabled so cannot get into town to buy something. Dreadful customer service. So angry. AVOID M&S!!
3 weeks ago
Marks & Spencer has a
2.1
average rating
from
1,246
reviews
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