Worst returns experience ever!
I purchased two identical shirts, but decided to return one, in its original sealed packaging with labels on it etc.
I also provided the original online order acknowledgement and invoice.
After queuing for 10 minutes , I was told that i could not retrun the shirt, because I did not have the paper collection note, and was told, "try a larger store, you may have better luck"
6 years ago
Marks & Spencer has a
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