Ordered an orchid as a gift for an elderly, single lady who lives alone. M&S state deliveries occur between 7 am and 7pm, but the gift was left by Yodel after 8pm at night, in the dark, on the doorstep. The doorbell wasn't even rung, though she wouldn't have opened the door even if it had. M&S refuse to publish reviews which relate to delivery experiences, which i feel is wrong. Will not use them again.
6 years ago
Marks & Spencer has a
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