I ordered a bouquet of flowers on 28Apr to be delivered to my friend on 5th May in time for her 60th birthday. Status on 5th May said dispatched. On 6th May I checked as the status was still the same. No delivery, apparently lost in transit. No explaination, just offered a refund. I am SO disappointed. Will NEVER order gifts online from Marks and Spencer again.
5 years ago
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