My car was insured with Sheila's Wheels for about seven years. I went over to them because they offered a very reasonable premium after I was ripped off by another company who, it turned out, wanted to charge me over £200.00 just for brokerage fees!!! Over the past years my premium stayed very stable, with very small increases. Last year's rate was £314 - this year it's £556!!!!!! I tried to phone Sheila's Wheels. But their phone number is no longer on their website!! I had to search all over the Internet to get it. They used to answer in a very short time, with a most friendly call handler who was pleased to help. This time I got several automated voices; I had to give them my policy number twice and then I was put on hold for 40 minutes listening to inane music with occasional even more inane messages saying things like 'Your call is important to us' and other drivel like that. This is no longer the Sheila's Wheels that I have been dealing with so happily. I suppose that they have been taken over by another company. I am now looking at other companies and I don't think I would ever use them again. They are no longer fit for purpose.