Unbelievable after waiting over 2 hrs to find out why my vehicle was not coming up on website and policy number and registration not identified Eventually call taker (off shore) informed this policy had not been migrated to new system !!! Imaging being stopped by Police and telling them this !! Payments still being taken and have details of policy however cannot get on site to cancel automatic renewal I have now Emailed Customer complaints and CEO to advise policy payments will stop on renewal date also how detailed log of calls dates and times have been made Policy also increased by 200 dispute moving to cottage in country Have located two British based insurance companies with uk call centres who have quoted 230 under Shiela’s wheels What a waste of my time and call cost which I will now set to claim back!!! Donut use Sheila’s wheels or Axia and other sister companies !!!