Shocking customer service. Unresponsive to emails, livechat personnel are rude, unprofessional and dismissive, inaccurate details recorded for a claim, has been 3 months since claim and I am still in limbo. I started the complaints process today - they offered me £10 to avoid a formal complaint, upped it to £15, then told me if I proceeded with a formal complaint it would delay the conclusion of my claim and may make renewing more expensive. Unbelievable.
1 year ago
Sheilas’ Wheels has a
3.4
average rating
from
1,013
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