Ive just bought a policy from SW. They emailed me a link so I could log onto my account. However, the link is stuck in 'Accept Cookies Mode'...so no access. When I tried to access via the chat bot, it instructed me to log on first and sent me the same link... sioI tried the phone - and the same thing happened. There appears to be no facility to get past this first hurdle to report that there is an issue with their on service. I also emailed them, which bounced straight back as 'not accepting emails', which include the NCD email address too. Has anyone else experienced this?