Started off as any normal insurance company 3 months into the policy my car got hit into which was a 2.2 honda civic they tried giving me a like for like courtesy fiat 500 took 30+ phone calls to find out where my car was recovered to get personal belongings 100+ phone calls to get a decent courtesy car which was similar size to mine and not to mention when i bought my new car cause the claim was open i was told i could get a re-rated policy which at the start i was paying 2,000 for my honda but when i bought my new car 2.0 diesel it went to 6,000 wasn’t able to cancel the policy but was made to pay the full amount and also for a non fault claim they have taken 3 years ncb and given me a renewal of 10,830 for a 1.5 qashqai😂 do not trust this company, oh and what makes it worse was “as a goodwill gesture we are going to compensate you £50” - manager said this but what about all the months ive paid £580+ every month for insurance cause your workers have lied, his response is what got me “unfortunately we can only give you £50 back for the 6k we scammed out of you”