had Sheilas wheels before. had to make a claim as another driver wrote my car off. Sheilas W heels did not even tell their own garage the car had been written off. It was only when I phoned them to collect some belongings that they knew about it. Sending an email to make an offer of settlement -yes or no. is not helpful. I believed my car was worth a lot more but had no opportunity to discuss this with a person. I had an awful job trying to sort out my excess as I had used the new£250.00 offer being advertised on tv. Nightmare. I even had to pay to change my vehicle details when I got another car, even though it was not my fault.All in all I would not use Sheilas Wheels or their affiliated companies again.