I bought a stage piano which arrived without a power adaptor or pedal as advertised. It took two weeks for them to organise an adaptor & pedal to be sent. After another ten days the stage piano stopped working so I requested a return for which I was charged £13:99 for faulty goods to be collected. The first collection company failed to arrive, the second refused to take the item as gear4muisc had failed to send any printable forms. The third courier collected the item after several phone calls to gear4music. It has been returned as I have a tracking number but I am still waiting for a refund. Appalling customer service. Do NOT use !