Sold me a Asus ROG 2 phone with a warranty that is local to China only. Asus refused to help and asked me to contact Gearbest who refused to help also but said they will issue a partial refund of $120 (£88 UK) - but refused to refund it back to my PayPal and instead issued it to their app wallet! . Contacted PayPal and Gearbest asked me to trust them and cancel the dispute and they will refund to my PayPal, which I agreed to. Surprise, they won't refund back to Paypal! And now I am stuck with a store credit to a scam website and paying £248 for screen repair! Unable to raise with PayPal again hense the haha get lost attitude. Dishonest and so disingenuous with their fake overly nice condescending English. Do not use for larger purchases. Suitable for buying cheaper bulk items like face masks! AVOID LIKE THE PLAGUE. Update: I have seen your copy and pasted reply. You have redunded £88 when you tricked me into thinking it was £120. I know, $120 USD, very clever. But pathetic for a product with a local warranty only with no help to repair or replace. Hurry up with the refund so I can close my Gearbest account. Update: said refund will be issued to paypal within 48 hours. And now they say 7-8 days which goes against their own policies. As I have cancelled the dispute with PayPal, Gearbest can just lie about their own policies. Avoid at all costs.