Gearbest complaint
1 defective item, 3 never shipped
I placed two orders. On 10/14/20. Today is 1/29/21
One (20101400980508376774) for a “spy camera”. It was not as described and I asked for a refund. They jerked me around that it was “one of their vendors” and refused to take responsibility. Eventually, I filed a PayPal dispute. Finally, I was issued a refund for the camera ($31.99).
The second order (20101400980508374646) was for four items. One was shipped and received. Three items were NEVER shipped. They finally agreed to cancel these items.
I’m am owed $39.93 for these three items. That never shipped.
They refuse, claiming the $31.99 somehow covers both issues...
They have jerked me around for three months.
And now I can’t file a PayPal dispute.
I’m sure that was their plan all along. So, now I will file my complaint here.
4 years ago
gearbest has a
2.4
average rating
from
305
reviews