Huge scammers they will take your money and then not post your item out, I ordered a laser cutting machine on 31/12/19 and paid with PayPal, weeks later it was still not showing as been dispatched so I decided to cancel the order. I contacted there online live customer service and they sounded very helpful and told me I would get a refund within 3 days but i had a feeling it was just all talk and I have dealt with Chinese companies before and know they are known to be the worlds largest scammers so I took screen shots of the entire conversation I had with their online live customer service, and lucky I did because 3 days came and went and still no refund a week goes by and still no refund so then I decided to open a case on PayPal and added the screen shots as proof, best gear then sent me a message on there saying that they couldn’t issue a refund whilst a case was open and asked if I would close it. Luckily I wasn’t born yesterday and refused to do so and In the end I had to get PayPal to step in and with the screen shots and then bestgear lying and telling me to close the case first they didn’t have a leg to stand on and PayPal refunded my money but if it wasn’t for my quick thinking and saving proof I would had lost nearly £300. STAY WELL CLEAR OF THIS COMPANY THEY WILL TAKE YOU FOR A RIDE AND STEAL YOUR MONEY.
5 years ago
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