Emma
The hoover constantly looses its mapping so need resetting, it gets stuck and the customer service suggestion was to move the docking station - which I did. It lost its map again and the rudest chat customer service contact (Luis) couldn't help as they only deal with pre sales. There's no way to speak to anyone post sale other than via tickets - which is a waste of time.
4 years ago
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gearbest has a 2.4 average rating from 301 reviews

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