They sent me the incorrect item and I filled out a ticket with all the required info: photos of item, codes, shipping package and the delivery list, plus a reply explaining the situation. All I receive back are emails requesting that I fill out a ticket! This has been going on for a while. So I do not have the product I want, nor a refund, or any actual 'customer service' (if you want to call it that) response.
4 years ago
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