Robert Bodo
I ordered 6pcs tablets with high specs on the website. Those devices I received have been manipulated and show fake device information. I know what I am saying as I am an expert in Android tablets. On the Gearbest site when I ordered these devices they advertised with the following specs: Android 9.0, 1920x1080 screen resolution, 8GB RAM, 512 GB flash. When I go to device information on the device the displayed information matches BUT the device is very slow and the OS look and feel is not Android 9.0. So, I downloaded diagnostics apps and run them. It turned out the tablets have only Android 4.4, 1280x800 screen resolution, 1 GB RAM and 16GB flash. This is the parameters of a 7 years old tablet! I raised issue in GearBest resolution system but they say I have to negotiate with the seller. The seller doesn't want to accept return and neither want to refund me. GearBest "customer service" just keep saying I have to negotiate with the seller but do nothing to solve my problem. They stole 380 GBP from me.
3 years ago
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gearbest has a 2.4 average rating from 301 reviews

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