IN short Geeks is superb. My file notes will gtell you of the saga. My dear late wife Susan used to say the computer is my second wife - it is critically important me even more now I am a team of one without Susan. Throughout a v stressful period following a disastorus Apple systems upgrade, with one issue after another, technicians at sometimes making mistakes (I lost hundreds of songs in the process) the company has acted professionally, not charging on truly appropriate occasions. Today's visit related to the wrong size of back up - I wondered because I keep being told there is not enough storage space -and have been (needed to) trying hard to delete old unused files. Someone at Geeks noticed I had been provided with less backup storage - that is client service of the highest order because like had not been replaced with like. I recommend Geeks to contacts whenever appropriate. Thank you for reading these notes. Naturally willing to discuss. Michael Steer