Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,974 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,974 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again Vivek was brilliant. So helpful and a very nice, pleasant tech. Thank you heaps!!”

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Posted 34 minutes ago

“I am really happy with Daniel as he is the best communicator I have had.”

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Posted 17 hours ago

Hi Kahukore! Thank you for your 5-star review! It's great to hear our technician Daniel was able to communicate well and ultimately get your tech sorted! It's not only important to us that "We Fix Your Tech!" but that we also leave you feeling more confident with it once we leave! Sounds like Daniel did just that so we'll be sure to pass on your thanks! Thanks again!

Posted 2 hours ago

“Angus has done a great job checking and upgrading all systems, and explained any changes made. Thoroughly reccomend his service and knowledge - much appreciated, Colin.”

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Posted 18 hours ago

Thanks so much for the great feedback and 5-star review, Colin! We're glad to hear our technician Angus took good care of everything and kept you in the loop along the way. We're just a call away should you need tech help in the future. Thanks again and cheers for your recommendation!

Posted 2 hours ago

“I feel very confident with service I got and that my laptop is free of any virus. The guys were very friendly and helpful, even checcked my mobil phone to make sure that was okay.”

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Posted 19 hours ago

Hi Loma! Thank you for your 5-star review! We're so glad to hear you're feeling confident your laptop’s virus-free, and it’s awesome the team could give your mobile a quick check too. Friendly and helpful is exactly what we aim for, so thanks again for sharing your lovely feedback.

Posted 2 hours ago

“so fast and reliable, thanks man”

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Posted 23 hours ago

Hi Elviz! Thank you for your 5-star review! We're happy to hear you find our service timely and accommodating, with many thanks to the technician who helped you out. We're just a call away should you need tech help in the future. Thanks again for your kind words!

Posted 2 hours ago

“Excellent service from Geeks on Wheels, and from Rob who recommended and set up my new ASUS laptop, and provided a great orientation to the new and changed functionality. It was a pleasure to have access to Rob's knowledge and skills throughout the process.”

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Posted 1 day ago

Hi Noeleen! Thank you for your 5-star review! We're glad to hear our technician Rob was able to help you find the right ASUS laptop and get everything set up smoothly. It’s great knowing his knowledge and support made the process a positive one. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 1 day ago

“We are very pleased with our new computer we bought from Geeks On Wheels. Loftus was very patient and explained everything clearly. Highly recomended.”

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Posted 2 days ago

Hello! Thanks so much for the kind words and 5-star review! We're glad you're enjoying your new computer, and it's great to hear our technician Loftus made the setup process easy and clear. Oh, and thank you for the recommendation, we appreciate it!

Posted 1 day ago

“Turned up by 9am. Installed TV very efficiently. Helped shift old YV Showed us how to use it Personable, very approachable Coming back with needed cable”

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Posted 2 days ago

Hi Celia! Thanks for the great 5-star review! Sounds like everything went smoothly. We're glad you felt supported and informed throughout the visit. We're sure our technician will make sure that needed cable gets to you soon! Thanks again.

Posted 1 day ago

“Excellent service after prompt discussion”

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Posted 3 days ago

Hi Janet! Thanks for the great feedback and 5-star review! We're glad we could provide excellent service and that everything was handled promptly. Always happy to help!

Posted 1 day ago

“Professionable and friendly”

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Posted 4 days ago

Hi Mary! Thank you for your 5-star review! It's great to hear you find our service professional and friendly. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 1 day ago

“Brilliant service, will have no problem having your team back to help again Your team is fabulous.”

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Posted 4 days ago

Hi John! Thanks so much for the kind words and 5-star review! We're happy to hear you'd be happy to have us back. We're here whenever you need us. Appreciate the shoutout to the team!

Posted 1 day ago

“Polite very polished and nice person”

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Posted 4 days ago

Hi Nigel! Thank you for your 5-star review! It's great to hear your technician was polite, well-presented and had a pleasant manner. All great qualities we expect from all of our technicians. Thanks again for your kind words.

Posted 1 day ago

“Excellent many thanks George”

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Posted 4 days ago

Hi George! Thank you for your 5-star review! It's great to hear you find our service excellent! We appreciate you taking the time to share your feedback.

Posted 1 day ago

“Very good except he asked a lot of questions which I was not prepared for”

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Posted 4 days ago

Hi Barrie! Thank you for your 5-star review, it's awesome you found our service good! We're sorry to hear you felt unprepared for our questions. We only ask them to make sure we fully understand your setup and can tailor our support to your specific needs. It helps us get things right the first time. We really appreciate you doing your best to answer. It makes a big difference!

Posted 1 day ago

“Excellent Geek efficient worker, kept me 'in the loop'. Lovely chappie - covered all necessities within the hour.”

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Posted 4 days ago

Hi Merryl! Thank you for your lovely 5-star review! We're so pleased to hear your your technician was efficient, thorough, and kept you informed every step of the way. Thank you again for sharing your feedback, we appreciate it.

Posted 1 day ago

“Excellent service, so glad I chose this.”

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Posted 4 days ago

Hello! Thanks so much for the kind words and 5-star review! We're glad you chose us too! It's great to hear you had an excellent experience. Thanks again for sharing your feedback, we appreciate it.

Posted 1 day ago

“Rate 4 out of 5. Very efficient and good service, would use again.”

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Posted 4 days ago

Hello! Thank you for your review! It's great to hear you found our service efficient and good. We'll be more than happy to help you with your tech problems in the future. Thanks again!

Posted 1 day ago

“Camera install/setup -Easy to book, great communication and great service. Rob was awesome, polite and understanding, he is a good clear communicator and extremely knowledgeable, We are very comfortable having him around. Would highly recommend this service, its affordable and I always feel better knowing I'm getting professional service/set up/install. Thanks Rob.”

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Posted 5 days ago

Hello! Thanks so much for the wonderful review! We're so glad to hear the booking process was smooth and that our technician Rob made such a great impression. He really is a pro, and it's great to know you felt comfortable and confident with the service. Thanks again for recommending us!

Posted 2 days ago

“Justin let me know 30 minutes before arriving. He found that our wifi had been wrongly configured by a previous Geeks on Wheels tech. He sorted this and assisted with starting the change to Windows 11. Great to deal with.”

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Posted 5 days ago

Hi Allan, thank you for your 5-star review! We're really glad our technician Justin was able to get everything sorted and make the upgrade process easier. Sorry to hear about the earlier setup hiccup, but we're glad it's now back on track. Thanks again for your kind words.

Posted 2 days ago

“Heath understood what needed to be done and achieved it in a short time frame. He was very helpful with my compuer issues and didn't hesitate to deal with an unexpected glitch. Many thanks”

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Posted 6 days ago

Hi Bill and Philippa! Thank you for your 5-star review! We're happy to hear our technician Heath understood your tech needs and fixed your computer issues in a timely manner. We're just a call away should you need tech help in the future. Thanks again for your feedback, we appreciate it!

Posted 6 days ago

Geeks on Wheels is rated 4.8 based on 6,974 reviews