Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,494 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,494 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I lost so much and was really devastated, I had to seek help until I was directed to Mr. Sharon O'Neil and his Recovery company and Foundation that helped me to recover all the money I had lost. It was really worth it. I will be happy to share my experience with anybody, you can also connect with him for help and assistance for a successful and secured investment without any loss of funds. mail him SHARONRECOVERINGEXPERTS @ gm ail . co m”

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Posted 1 day ago

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Posted 1 day ago

“Always on time, courteous, well dressed, good at what they do and good value for money.”

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Posted 2 days ago

“Sorted the issue I had and explained the new updates on my phone. Very much enjoyed the conversation we had as we waited for the computer to complete the check. Would recommend him to others who are not as tech savvy as they once were!!”

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Posted 2 days ago

“Anthony listened to our requests and dealt with them systematically, he was very patient and knowledgeable.”

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Posted 2 days ago

“(i FOUND bRANDON TO BE AN EFFICIET AND COMPETANNT. I WOULD GIVE HIM TOP MARKS EXCEPT I WISH HE HAD EXPLAINED MORE THOROUGHLY WHY HE NEEDED TO INSTALL THIS PROGRAMME.”

Helpful Report

Posted 2 days ago

Hi Judith. We are sorry to hear about the frustration around the program em Client. A manager will reach out to you to see what support we are able to offer to make the system easier for you.

Posted 2 days ago

“Sashika was very helpful and understanding. He has empathy for the older person who can sometimes find it hard to keep up with the ever changing technology. He has the gift of not making a person feel inferior or inadequate. A truly genuine person who is an asset to your company.”

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Posted 3 days ago

Hi Barbara, thank you so much for your kind review! We're happy to hear that Sashika was helpful and understanding. His empathy and ability to make everyone feel comfortable with technology are qualities we truly value. We're proud to have him a part of our team. Your feedback means a lot to us, thanks again!

Posted 2 days ago

“Vaughan was an amazing IT tech. He was great at explaining everything regarding the issues we were having with our computers. He talked us through our concerns and resolved the issues that needed resolving. He also made recommendations for when we are ready to upgrade our computers.”

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Posted 3 days ago

Hi Pam, thank you for your 5-star review! We're so glad to hear that Vaughan provided amazing IT support and clearly explained everything regarding your computer issues. It's great to know he addressed your concerns, resolved the necessary issues, and made helpful upgrade recommendations. We appreciate your trust and look forward to continuing to support your IT needs!

Posted 2 days ago

“Polite and friendly and job done well”

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Posted 4 days ago

Hi David, thank you for your 5-star review! We're pleased to hear that you found our service polite, friendly, and effective. It's great to know the job was done well to your satisfaction. We appreciate your feedback, thanks again!

Posted 3 days ago

“I rang Geeks on Wheels because I had a number of issues with my hardware after plugging in a new wireless router. A big thanks to Jacob for his technical expertise in sorting out my IT woes. He was very patient and provided explanations in easy to understand terms. Now all my devices are all talking with each other.”

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Posted 4 days ago

Hello! Thank you for reaching out to us with your hardware issues. We're glad to hear that Jacob's technical expertise and patient explanations were helpful in resolving your IT challenges. It's wonderful to know that all your devices are now working seamlessly together. Thank you for your kind words and 5-star review!

Posted 3 days ago

“Very happy with the service I received. it was explained clearly & I was able to follow what was being done, thank you. As it was a weekend (Sat) when I phoned I did not get the serviceman until the Monday But I had to accept that, it was not a problem”

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Posted 4 days ago

Hello! Thank you for sharing your experience! We're happy to hear that you were very happy with the service and that everything was explained clearly. We appreciate your understanding regarding the weekend timing. Thank you for your patience and for choosing us!

Posted 3 days ago

“Sashika was very patient, able to explain issues and technical information in language suitable for a non tech savvy mature person !!!, and to leave yesterday with me knowing all that I had asked for, had been sorted. More than happy to recommend this company, which was recommended to me by a friend.”

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Posted 4 days ago

Hello! Thank you so much for your 5-star review! We're happy to hear that Sashika provided patient and clear explanations, making the techy stuff easy to understand. It's great to know that all your questions were answered and everything was sorted to your satisfaction. We appreciate your recommendation and are glad you had a positive experience with us.

Posted 3 days ago

“My Experience with Geeks on Wheels: A Five-Star Review! I recently had the pleasure of working with Geeks on Wheels for a computer issue that had me completely stumped. From the moment I contacted them, I was impressed with their professionalism and efficiency. The technician, LeeR arrived promptly and was incredibly knowledgeable and patient. He explained the issue clearly and provided me with several options for a solution, taking the time to answer all my questions.”

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Posted 4 days ago

Hi Jason! Thank you so much for your 5-star review! We're happy to hear about your positive experience with us! It's great to know that our new technician Lee provided prompt, knowledgeable, and patient service, clearly explaining the issue and offering solutions. Your satisfaction is our top priority, and we appreciate your kind words. We're just a call away should you need tech help in the future!

Posted 4 days ago

“As on all previous occasions, the Geeks on Wheels person did a first class job, and was patient in explaining to complete novices how these laptops work!”

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Posted 5 days ago

Hi Don, thank you for your 5-star review! We're happy to hear that our team provided first-class service and patiently explained everything to you. Your satisfaction and understanding are very important to us. We're just a call away if anymore tech issues arise!

Posted 4 days ago

“on time on budget great technicians friendly nothing was a problem”

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Posted 5 days ago

Thank you for your wonderful review! We're glad to hear that our technicians were on time and friendly. Your satisfaction is our top priority, and we're happy that nothing was a problem. Thanks again for the 5-star review!

Posted 4 days ago

“As alway top service James explained all he was doing, Geeks have been polite and very knowledgeable.”

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Posted 5 days ago

Thank you so much for your kind words Anne! We're happy to hear that James provided you with excellent service and clear explanations. Our team not only strives to be knowledgeable, but also accommodating and polite! We appreciate your support and look forward to assisting you again in the future!

Posted 4 days ago

“Normally I have the wonderful Justin, but for the first time Carlos serviced my problems...he was equally as good. Very friendly, competent,and easily understood to learn from.A pleasure to have him call. In a few months I turn 90 years of age therefore it is people like Carlos and Justin I very much rely on to solve my problems and show me how to understand the Computer and its oppurtunities...Thanks Guys.”

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Posted 6 days ago

Hi Malcom! Thank you so much for your kind 5-star review! We're chuffed to hear that Carlos provided you with the same high-quality service that you've come to expect from our technician Justin. Your trust and reliance on our team mean a lot to us, especially as you continue to explore and enjoy the opportunities computers offer. We'll be sure to share your appreciation with both Carlos and Justin. Thanks again, and we're always here to help!

Posted 5 days ago

“Justin was polite and friendly he answered all my questions and resolved my issues without any fuss. He listened to my concerns and responded appropriately. Thanks”

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Posted 6 days ago

Hi Alistair, thank you for your 5-star review! We're happy to hear that Justin provided a polite and friendly service, answered all your questions, and resolved your issues smoothly. Your feedback is appreciated. We'll make sure to share your kind words with Justin. Thanks again for choosing us!

Posted 5 days ago

“Jacob was extremely patient and showed me how to achieve the results I wanted. He went over things several times and gave me time to think of the steps I needed to follow to get a successful outcome. Once he had shown me I was able to try to complete the task myself . This was extremely beneficial for me. I appreciated his professionalism and tolerance. P.O'Sullivan”

Helpful Report

Posted 1 week ago

Hello! Thank you for sharing your experience! We're happy to hear that Jacob provided such patient and thorough support, guiding you through each step and ensuring you were confident in achieving your desired results. Thanks again for your kind words!

Posted 6 days ago

“Very happy with results achieved by Sashika”

Helpful Report

Posted 1 week ago

Hi Allan, that's awesome to hear! We're happy that Sashika's efforts have brought you such great results. If there's anything else we can assist you with, please let us know! Thank you for your 5-star review!

Posted 6 days ago

Geeks on Wheels is rated 4.8 based on 6,494 reviews