Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,191 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,191 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have been using Geeks On Wheels just about as long as it has been going and it never ceases to amaze me how incredible the "Geeks" are. No exceptions - ALWAYS polite, helpful, knowledgeable and good communicators. I really appreciated Ben - thankyou. Cheers, Di Robertson”

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Posted 1 day ago

“The problem was sourced and fixed. I am so happy with the problem being fixed.”

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Posted 2 days ago

Hi Andrea, thank you for the 5-star rating and positive feedback. We're happy that you're happy now the problem has been resolved!

Posted 1 day ago

“On the many occasions we have used Geeks on Wheels, we have been very pleased with the quality of service offered.”

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Posted 2 days ago

Hi Pat, thanks for the great feedback, happy to help as always!

Posted 1 day ago

“Had A Geek in ths morning, he did a great job sorting ME and my computer out. At least the computer runs well @ if I did the same things, it would be really good. Rating him out of 5 has to be a 5. Would PRECOMEND Geeks to anyone 9.5, can't be perfect all the time.”

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Posted 4 days ago

Hi Vic, thanks for the great review! Glad our geek got a perfect score and was able to help with both you and your device haha. We are always happy to assist and guide our customers in order to help them get the best out of their tech!

Posted 4 days ago

“Hopeless!!!! Didn't even turn up. Took the morning off work. Received a reminder text that they would be here the night before then nothing. Didnt even have the decency to advise that they needed to reschdule until I rang them at 2pm to enquire how far away they were. Would definitely NOT recommend them!!!!”

Helpful Report

Posted 4 days ago

Hi Deborah, Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet expectations. We would be happy to discuss this further. Kind regards, The Geeks on Wheels Team

Posted 4 days ago

“Ryan was very professional, clarifying my options and explaining to me what these meant.”

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Posted 1 week ago

Hi there, thank you for the great feedback. It's great to hear Ryan, help explain and resolve your tech troubles.

Posted 4 days ago

“After a very disappointing experience with geeks on wheels to which I reacted with a negative review , I was contacted by Andy from the company who seemed to totally understand my reaction and arranged a revisit for me with a different technician. I am very happy to report that Aaron, the tech that came was marvellous, polite, respectful and helpful. Aaron has completely restored my faith in the company and I most definitely will request him should I ever need help again in the future.”

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Posted 1 week ago

Hi Ruth, thank you so much for the 5-star review. We appreciate you giving us the opportunity to rectify the situation. We are so pleased to learn that our return visit was successful and that Aaron restored your faith in Geeks on Wheels. We will be sure to pass on your kind words to him and appreciate your patience. Kind regards and many thanks. - Geeks on Wheels Team.

Posted 4 days ago

“Usual level.of expertise and help thank you”

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Posted 1 week ago

Hi Rachael, thank you for the 5-star review. Glad to hear the service was as expected, and we look forward to assisting in the future should you require.

Posted 4 days ago

“Herschel was very friendly, helpful and knowledgeable. very satisfied with what was done ... will use again ..”

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Posted 1 week ago

Hi Arthur, thank you for the 5-star review of Herschel's recent visit. We appreciate the good feedback and look forward to assisting in the future should you require!

Posted 5 days ago

“Loftus and Richard were wonderful and explained what the problem was in easy language and provided information on other options I was interested in”

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Posted 1 week ago

Hi Gabrielle, Thanks for the great feedback on your recent visit. Stoked to hear that we could assist with resolving your tech issues, whilst explaining things clearly. Please get in touch if you ever require further support.

Posted 5 days ago

“Fantastic service. Sashika was a pleasure to have in the house. While he couldn't get my emails back from xtra, he managed to talk to someone in their call centre and get an urgent action on them to retrive. AS always, Geeks on Wheels always deliver!”

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Posted 1 week ago

Hi David, Thank you for the glowing 5-star review of Sashika's recent visit. We will be sure to pass on your feedback and hope to assist in the future should you require. Thanks again - Geeks on Wheels Team

Posted 5 days ago

“Sashika, your technician, was patient, upbeat as well as skilled.”

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Posted 1 week ago

Thanks for the 5-star review of Sashika, we will be sure to pass on your feedback!

Posted 5 days ago

“Nate was very helpful and sorted our sound problem without any fuss. He also checked and fixed various minor issues with a general clean up.”

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Posted 1 week ago

Hi there, thank you for the lovely 5-star review of Nate's recent visit. Glad we could help, and it's great to hear he was also able to sort out some other minor issues whilst there. Thanks again - Geeks on Wheels team

Posted 5 days ago

“Could not ask for a better all round excellent service. At my request establishing an appointment with their call centre for 3 days time, (this would allow time to recover from minor surgey to myself). The technician who arrived was MattA, was on time, friendly, helpful, fixed my problems & explained new working parts as well.(all on the day that the whole of Nelson was without Power in the morning) Would have no hesitation in recommending this Firm & Technician Matt to my friends & others.”

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Posted 1 week ago

Hi there, thank you for the wonderful 5-star review. We try our best to work in with our customers' busy lives and are glad to hear everything lined up this time around, except for the power of course. We will be sure to pass on your kind feedback to Matt and are pleased to hear your problems were all fixed and explained in his usual friendly manner. Thanks once again and we hope to help in the future should you require. - The Geeks on Wheels team

Posted 1 week ago

“Very dissapointed i feel i got scamed”

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Posted 1 week ago

Hi Deborah We’re sorry to hear that your experience wasn’t what you expected. We appreciate you taking the time to share your feedback, A manager will be in touch with you today to resolve any ongoing issues you may have. Kind regards, The Geeks on Wheels Team

Posted 1 week ago

“Thanks Geeks on Wheels, I had a problem with my lap top that I couldn't fix myself. The screen looked very ugly and very different to usual. I called to get my lap top fixed online. But it looked perfectly fine to the techniition on their screen, so it was imposible to do an online fix up. So we booked for Geeks on Wheels to call me and arrange for a technition to come to my place to fix it up. A got a call soon after and made an appointment. The technition, JacobD, arrived at a good time and got on with getting my screen back to normal. So now I have my computer back to how it was. Very pleased, Thanks for job well done.”

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Posted 1 week ago

Hi Michael, thank you for the detailed explanation. It's great to hear that your screen is back to the way it should be now. Jacob is a great technician and we will be sure to pass on your feedback. Thanks again for taking the time to leave us a lovely review - Geeks on Wheels Team

Posted 1 week ago

“Very professional knowledgeable and very polite to work with will use again”

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Posted 1 week ago

Hi Daniel, thank you for the 5-star rating and kind feedback. We always aim to provide expert knowledge in a polite and caring manner, so we are stoked to hear we achieved that in our visit. Thanks again. - Geeks on Wheels Team

Posted 1 week ago

“Good advice given.”

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Posted 1 week ago

Thanks for the 5-star review Ian. Always happy to help!

Posted 1 week ago

“Amazing service - Came to our caravan and got out satnav going . Top service”

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Posted 1 week ago

Hi Carol and Matt, that's awesome to hear, thanks for the 5-star rating and happy adventures!

Posted 1 week ago

“jessie arrived on time -completed the tasks promptly and efficiently-would definitely recommend and use again”

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Posted 1 week ago

Hi David, thanks for the great review. Glad to hear that all the required tasks were completed and that Jessee did a good job. Thanks again - Geeks on Wheels Team

Posted 1 week ago

Geeks on Wheels is rated 4.8 based on 7,191 reviews