Geeks on Wheels Reviews

4.79 Rating 1,468 Reviews
95 %
of reviewers recommend Geeks on Wheels
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
average delivery time
Within 5 Days
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.84 out of 5
Read Geeks on Wheels Reviews

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Always great to work with. Never feel like a stupid non techo! Thanks Geeks on Wheels.
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Posted 1 hour ago
Thanks Julian for your excellent knowledgeable help.
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Posted 1 hour ago
Unbelievable waste of by Val who did not have any idea how to solve my issue, talked in circles and tried to get away without solving it, hoping I would not realise. Julian took over in a follow up call and was great. But one star to Geeks on Wheels for employing someone like Val.
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Posted 4 hours ago
very satisfied with service
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Posted 4 hours ago
Armon was amazing! Very efficient. Thank you!
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Posted 5 hours ago
Outstanding service - clear and competent step by step diagnosis and solution-finding process. Fully engaged throughout - a great partnering interaction. GJ solved a huge crisis - and enabled my international work to continue. I am extremely grateful to have this great service so accessible and practical. I have signed up for their hot-line service.
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Posted 6 hours ago
I wrote a review earlier, very scathing of this service. I received my laptop back from a replacement hard drive that GoW recommended. The keyboard malfunctioned as a result of cleaner fluid leaking into the laptop keyboard. This was diagnosed 2 days later. Was not impressed that GoW did not offer to fix it but recommended a new keyboard as my best option meantime. After contact with GoW senior people after they read my original review. the matter was resolved quickly and I was refunded what i paid for the keyboard. Thank you GoW.
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Posted 7 hours ago
No worries Mike, sorry things didn't go as smoothly as intended first time around but glad we go it sorted in the end 👍
Posted 7 hours ago
I greatly appreciated the professional advice and efficient service I was given to resolve my laptop issue.
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Posted 21 hours ago
Thanks for the feedback!
Posted 7 hours ago
Jacob was great Thank -you
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Posted 1 day ago
No worries Bernadette, anytime!
Posted 7 hours ago
Very prompt and professional service
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Posted 1 day ago
Thanks for the feedback Jansen, anytime!
Posted 7 hours ago
Scott was very helpful in removing antivirus from one laptop to another remotely. Fantastic service, would recommend
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Posted 1 day ago
Thanks Darren, anytime!
Posted 7 hours ago
very punctual,hard to understand tech.sometimes but we got there with excellent results
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Posted 1 day ago
Thanks for the feedback Brent 👍
Posted 7 hours ago
excellent communication except for cell phone reception not good at times.Sorted my issues
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Posted 1 day ago
No worries Brent, anytime!
Posted 7 hours ago
for many years myself and my family have availed ourselves of the excellent service that the Geeks provide. For some inexplicable reason my laptop decided to send all to diagnostic. A phone call and OK some monies later, it was all attended over the phone. Some software problem apparently.BUT it was fixed without fuss . One again thank you Reuben Geek !!!!
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Posted 1 day ago
Wow thanks for the great feedback Dorothy! Will pass this onto Reuben 👍
Posted 7 hours ago
Always helpful and patient.
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Posted 1 day ago
Thanks Lesley!
Posted 7 hours ago
The service by such pleasant helpers is so much appreciated. I am never rushed, listened to and final result has been wonderful. I cannot thank you enough.
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Posted 3 days ago
No problem Gloria, thanks for the feedback!
Posted 2 days ago
Paul did an awesome job with the issues that I was having with the computer and I'm very happy with the work that he did for me.
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Posted 3 days ago
Thanks for the feedback Melanie, anytime!
Posted 2 days ago
Very helpful
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Posted 5 days ago
No worries Bob!
Posted 3 days ago
These folk are now my 'go to' for any computer/tech related issues. After two days of frustration a very patient Andy talked me through sorting three devices over the 'phone. I am now well sorted and ready for the start of next week and the 'working from home' challenges. Cheers for the usual high standard of service.
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Posted 6 days ago
Hi Jim, thanks for the great feedback!
Posted 3 days ago
Awesome service! Thanks heaps for getting us back and running 🤗
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Posted 6 days ago
Hi Helen, no worries, anytime! 👍
Posted 3 days ago
Geeks on Wheels is rated 4.79 based on 1,468 reviews