Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,191 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,191 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service from a young man who could not have been more helpful”

Helpful Report

Posted 1 week ago

Hi John, thank you for the 5-star rating and great feedback.

Posted 1 week ago

“Apart from getting our address totally wrong when he finally got here was pleasant and polite”

Helpful Report

Posted 1 week ago

Hi John, sorry about the confusion there. Glad to hear that the service was up to your standards once onsite. Happy to assist and look forward to helping in the future should you require!

Posted 1 week ago

“Great reliability for keeping the computer and phone up to scratch”

Helpful Report

Posted 1 week ago

Hi Dennis, thanks for the great feedback and 5-star review! We're always happy to help. - Geeks on Wheels Team

Posted 1 week ago

“We were very pleased with the young man from Bulls who came to help us. He took time to explain issues, and was very friendly and engaging. Very pleased with your technician.”

Helpful Report

Posted 2 weeks ago

Hi Viti, thanks for the 5-star review. It's great to hear our technician didn't just resolve your tech troubles but explained things as he went. Thanks bagain for the feedback - Geeks on Wheels Team

Posted 1 week ago

“All has now been attended to most professionally, except my sound is not very good at present. As a 91-year-old, I don't know what I would do if I did not have Geeks' assistance. Regards Malcolm Cubitt”

Helpful Report

Posted 2 weeks ago

Hi Malcolm, thanks for the 5-star rating and glowing review. If you'd like some assistance with the sound issue, please feel free to reach out. We are always happy to help! Thanks again - Geeks on Wheels

Posted 1 week ago

“Ben V was great. Was efficient, friendly, made sure we were able to ask questions.”

Helpful Report

Posted 2 weeks ago

Hi Jacqui, thanks for the great feedback. It's great to hear such awesome things about Ben's recent visit and we appreciate the 5-star rating!

Posted 1 week ago

“Very good Service.”

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Posted 2 weeks ago

Thanks for the 5-star review!

Posted 1 week ago

“Great service very helpful and patient”

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Posted 2 weeks ago

Many thanks for the kind feedback and 5-star review. We are always happy to help. Thanks again - Geeks on Wheels

Posted 2 weeks ago

“Stephen from Geeks On Wheels is just check. Professional and so helpful every time. Really appreciate this.”

Helpful Report

Posted 2 weeks ago

Hi Kim, thank you for the lovely feedback of Stephen's recent visit. We are stoked to hear you had such a positive experience and appreciate the kind words. We are always happy to assist, as is Stephen. Thanks again!

Posted 2 weeks ago

“Great service. Did everything and more I needed. Thank you”

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Posted 2 weeks ago

Hi Helen, thanks for the 5-star review. Glad we could assist. Thanks again!

Posted 2 weeks ago

“The initial booking through your customer services officer Jenny was a great customer experience and she was very helpful. NateO then provided top customer service and explained everything in a simplistic way. He arrived on time, was very courteous, displayed good communications and was very knowledgeable. He also promoted added services that the company provided which I found helpful and provided me with some future options. I definitely will use your services again. A big thanks to all.”

Helpful Report

Posted 2 weeks ago

Hi there, thanks for the 5-star review and awesome feedback on the whole experience. We will pass on your kind words to both Ginny and Nate and look forward to assisting in the future when our services are next required! Thanks again - Geeks on Wheels

Posted 2 weeks ago

“Always satisfied with Geeks on Wheels and their staff. Today Aaron helped me out very efficiently.”

Helpful Report

Posted 2 weeks ago

Thanks for the great review and repeat custom. We're always happy to help! - Geeks on Wheels

Posted 2 weeks ago

“Rob was polite and courteous, he knew his stuff and involved me when I needed to be and explained everything at the end including improvements I could make - would use again”

Helpful Report

Posted 2 weeks ago

Hi Nicky and Pete, thank you for the 5-star review. It's great to hear that Rob was polite and courteous and explained things as he went along. Happy to help and look forward to assisting in the future should you require!

Posted 2 weeks ago

“Peter helped us get our internet back up and running very efficiently so we could get back to work. Thank you!”

Helpful Report

Posted 2 weeks ago

Hi Katherine, thank you for the 5-star review of Peter's recent visit. Glad to hear we got your internet back up and running, and that you found the whole process efficient! Thanks again, Geeks on Wheels

Posted 2 weeks ago

“Ben helped us to acquire a new ASUS computer to replace a laptop and a new disc for an aging HP desktop. He smoothly guided us through the process, transferring all our data customised to our needs. He was very friendly, and kept explanations simple. We will be back when technological obsolescence requires updates and replacements. Thank you Ben Bob & Mary Watson”

Helpful Report

Posted 3 weeks ago

Hi Bob, Thank you for the 5-star rating of Ben's recent visit. It's great to hear you found the transition to a new device a smooth process. We will pass your thanks on to Ben and hope your new equipment serves you well! Thanks again - Geeks on Wheels

Posted 3 weeks ago

“Very good communication with regards to booking. Technician arrived on time.”

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Posted 3 weeks ago

Thank you for the 4-star rating and positive feedback. We're happy to help any time!

Posted 3 weeks ago

“Ashvin is a real asset to your company. It is always a pleasure to work with him. He always goes the extra mile. Ash was able to sort out a multitude of problems I was experiencing with my two computers and tablet with ease and efficiency. I am always grateful for his explanations and insights. He is a valued member of your team. Faye Johnston”

Helpful Report

Posted 3 weeks ago

Hi Faye, Thank you for the lovely 5-star review of Ashvin's recent visit. He is a great technician and we are stoked to hear that he was able to sort a variety of problems across multiple devices. We'll be sure to pass on your feedback and look forward to assisting in the future should you require. Thanks again - Geeks on Wheels

Posted 3 weeks ago

“Rob has been helping me with an issue relating to log in problems in accessing an American organization which had changed its security codes two weeks ago. The new security code required a phone number, but my NZ phone number did not work. We contacted the IT help line in America, and got no help. The person in America said we needed a US phone number. Rob found a way around the problem by signing me up for a US phone number with an eSim. Throughout this process Rob was very fast and efficient as well as being very friendly.”

Helpful Report

Posted 3 weeks ago

Hi Bill, Thank you for the lovely 5-star review of Rob's service. It's great to hear that with a little outside-the-box thinking he could get you all logged in. We'll be sure to pass on your kind words and hope to help again in the future with any tech troubles you may encounter. Thanks, Geeks on Wheels

Posted 3 weeks ago

“I am too angry. The firsttime I usedthis company was awesome. This time was shocking and the report he has written is pure fantasy.”

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Posted 3 weeks ago

“WOW! Jacob arrived and got on with the job—great guy, very knowledgeable and solution-oriented. Thanks for the help today, I LOVE the new setup. Thanks, team, and well done, Jacob. I am very HAPPY. :)”

Helpful Report

Posted 3 weeks ago

Hi Meir, Thank you for the great review of your recent visit from Jacob. We are stoked to hear that you love the new setup and that Jacob was able to implement solutions that work for you! Thanks again for the great review. Geeks on Wheels Team

Posted 3 weeks ago

Geeks on Wheels is rated 4.8 based on 7,191 reviews