Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,463 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,463 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Frank dealt quickly and efficiently with the problem.”

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Posted 1 day ago

Hello! We're glad that Frank could quickly and efficiently help you with your tech troubles! Thanks for the positive feedback!

Posted 1 day ago

“Jason professional and most helpful”

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Posted 1 week ago

Thanks for the 5-star rating of Jason's recent visit. We're glad to hear that you found him both helpful and professional!

Posted 1 week ago

“Came promptly and was lovely to deal with and sorted many more of the problems we didn't know we had.”

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Posted 1 month ago

Hi Sandra and Ken, we're thrilled to hear that our technician came promptly and was able to sort out your tech troubles! Thanks for the positive feedback!

Posted 1 month ago

“I got him in to fix a problem which he sorted out in 5 Mins As we haad more time I got him to look a couple of other things which was great. He was one of thge best IT repairers I have dealt with”

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Posted 1 month ago

Hi, we're glad that our technician was able to sort out your main issue and a few others, too! Thanks for the kind words and positive feedback!

Posted 1 month ago

“Very good and helpful, will be in touch when purchasing A ne iPad. Have already arranged installation thanks!”

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Posted 1 month ago

Hi Peter, thank you for the positive feedback! We're stoked to hear that our technician was very helpful and that you have booked again! Thanks!

Posted 1 month ago

“Advised arrival time and upon arrival set to work . Ryan was pleasant and tackled my security camera issues but unfortunately was unable to fix the issue. Tried his best and was courteous and efficient .”

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Posted 2 months ago

Hi Neil, we're sorry to hear that Ryan, unfortunately, was unable to fix the issue. But we're glad to hear that he was courteous and tried his best. Thanks for the positive feedback!

Posted 1 month ago

“I thought Tom M displayed good knowledge and fixed the problem with Sonos and computers by copying all saved music to my installed NAS drive, then scanning music. Now works well. Thank you.”

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Posted 2 months ago

Hi Ross, we're pleased that Tom was able to help fix the problem you had with Sonos and your computer and that it's all working smoothly now! Thanks for the positive feedback!

Posted 1 month ago

“Prompt service given and good help with the upgrade of our system. There were some things linked to our e-mail change over that could not be done at the time but we had some help from friends so did not need a follow up and one issue was also done via remote help. We would book Hershal again - we are very happy with our new updated system. Thanks Geeks on wheels”

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Posted 2 months ago

Hi Nicky, thanks for the kind words. We’re glad Herschel could help with the upgrade and that you were happy with the service, including the remote assistance when needed. We’ll pass your thanks along. Thanks again!

Posted 2 months ago

“Ryan.Was friendly polite , and helped to alter my phone settings.I would recommend him in the future .”

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Posted 2 months ago

Hi Doreen, we're glad that Ryan was able to help you with your phone settings! Thanks for the positive feedback!

Posted 2 months ago

“I received very good service from Paikea with his new colleague Matt. Have not rated GOW 5 because I don't believe any person or company is perfect. We all need to strive for perfection and need to have that goal uppermost. am”

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Posted 2 months ago

Hi Therese, we're glad you had a great experience with Paikea and Matt! Thanks for the positive feedback!

Posted 2 months ago

“Notified arrival time 1 hour in advance. Did the jobs and left. Pleasant to work with.”

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Posted 3 months ago

Hi David, we're glad that our tech was able to help you out! Thanks for the positive feedback!

Posted 2 months ago

“Good friendly comunication. Informative and professional.”

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Posted 3 months ago

Hi Debbie, we're glad you had a good experience with us. Thanks for the positive feedback!

Posted 3 months ago

“Great team and great technician s”

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Posted 3 months ago

Hi John, we're glad you had a great experience with our technicians. Thanks for the positive feedback!

Posted 3 months ago

“Steven was on time but had a lot to do. He tried to explain to me what he was doing. I could not understand a few things but some was okay. After Steven left the building some items came straight to me . Steven was very knowledge, just to much work. I will leave the old laptop as I cannot send email using xtra.co.nz. Anyway thanks Best Regards Brian Francis”

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Posted 3 months ago

Hi Brian, thanks for the 4-star review. Glad you're starting to have your emails coming through. Sounds like you had a lot to get through but we're glad Steven could help you out with most of it. Thanks again for your review.

Posted 3 months ago

“Apart from getting our address totally wrong when he finally got here was pleasant and polite”

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Posted 4 months ago

Hi John, sorry about the confusion there. Glad to hear that the service was up to your standards once onsite. Happy to assist and look forward to helping in the future should you require!

Posted 4 months ago

“Very good communication with regards to booking. Technician arrived on time.”

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Posted 4 months ago

Thank you for the 4-star rating and positive feedback. We're happy to help any time!

Posted 4 months ago

“thank you. all problems resolved! Note: The computer suggested by Geeks was outside my budget. I have purchased something I am able to afford.”

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Posted 5 months ago

Hi Irene! Thank you for your kind review. It's great to hear all your tech problems were resolved. We're also glad to know you've find yourself a computer that meets your needs and budget. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 5 months ago

“Very happy with the service. Would strongly recomend that payment amount details be correct ON THE DAY!!! I will pay the ballance on, or before the 7th October 2025”

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Posted 5 months ago

Hi Rob! Thank you for your review and your notes. It's great to hear you're very happy with our service. We're just a call away should you need more tech help in the future. Thanks again!

Posted 5 months ago

“Very pleased with the service and instruction Ryan gave to us”

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Posted 5 months ago

Hello! Thank you for your review! We're chuffed to hear that you're very pleased with the service and the advice/explanations that our technician Ryan provided for you. We appreciate you taking the time to share your feedback. Thanks again!

Posted 5 months ago

“Techican was very helpful and gave good advice but could not upgrade my PC to windows 11 due to age of pc”

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Posted 6 months ago

Hi Susan! Thank you for your review! We're pleased to hear your technician was helpful and extended some good advice. We're however sorry to hear your PC doesn't have the hardware capabilities to upgrade to Windows 11, especially with Windows 10's impending end of support. If you ever need help exploring upgrade options or finding a solution that suits your needs, we're here to help! Thanks again!

Posted 6 months ago

Geeks on Wheels is rated 4.8 based on 7,463 reviews