Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,903 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Job done efficiently”

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Posted 11 months ago

Thank you for the feedback and 4-star review!

Posted 11 months ago

“Tom did what he could to fix the problem with the printer,but had to ring the Brother Help Desk for futher help. He arranged for the Brother operators to try and resolve the issue.”

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Posted 11 months ago

Hi there, thank you for the 4-star review, it's a shame we weren't able to fully resolve your printer issues, but we're glad to hear you had a positive experience with Tom our onsite technician. Thanks again!

Posted 11 months ago

“The technicians turned up on time. Most of my needs were met but it was an unwelcome surprise to find out my PC was unusable after the upgrade. The managers discount helped me swallow that pill.”

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Posted 11 months ago

Hi there, thank you for the 4-star review, unwelcome surprises can really be a pain sometimes. If you feel like there's something we could have done better we'd love to hear from you, please give us a call on 0800 424 335!

Posted 11 months ago

“Sorted out my main problem - but not able to install a Mac Cleaner, probably because my Mac OS Majave 10.14.6 is not compatable (pity)”

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Posted 11 months ago

Hi Ray, thank you for the 4-star review. It can definitely be annoying when updates stop compatibility with programs! But we're glad to hear that your main problem was resolved. thanks again!

Posted 11 months ago

“Time efficient and punctual. Responded to my requests. Explained in everyday language not tech-speak.”

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Posted 11 months ago

Hi Zena, thank you for the kind review. We're happy we were able to help and in a timely manner whilst skipping the tech jargon. We hope to help again in the future!

Posted 11 months ago

“no oooooooo”

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Posted 11 months ago

Hi there, thank you for the 4-star review!

Posted 11 months ago

“Sashika was very pleasant and helpful.”

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Posted 11 months ago

Hi there, many thanks for the kind words and 4-star review!

Posted 11 months ago

“Always find the Geeks pleasant & helpful.”

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Posted 11 months ago

Hi Daphne, thank you for the kind words and great review!

Posted 11 months ago

“Kitt was excellent. He explained what he was doing and answered my questions in an engaged way. He clearly is enthusiastic about his work.”

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Posted 11 months ago

Hi there! Thank you for the kind review and 5-star rating, it's great to hear you found Kitt engaging and enthusiastic. We love answering our client's questions and helping them fully understand their devices. Thanks again and we hope to help again in the future!

Posted 11 months ago

“Ash found a few things wrong with my device and spent some time tidying up and putting things right”

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Posted 1 year ago

Hi John, thank you for your 5-star review! Awesome to hear that Ashvin successfully diagnosed your device's issues and fixed them accordingly! Thanks again!

Posted 1 year ago

“The only way this could have been bettr was if the serviceman had said "it might take and hour" to install windows 11 instead of "about 10 Minutes"”

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Posted 1 year ago

Hi there, thank you for the positive review! We're sorry to hear that the installation took longer than initially thought, however, a number of factors can influence the time it takes to get everything installed and setup correctly. Thanks again and we hope to help if needed in the future!

Posted 1 year ago

“Great to deal with.”

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Posted 1 year ago

Hi Claire, thank you for the kind feedback and review!

Posted 1 year ago

“Great service v good technician today who could explain in plain English what he was doing and why. Above all nothing was too much trouble to fix and/ or explain.”

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Posted 1 year ago

Hello! Thank you for your review. We're very chuffed to hear you found our service valuable. Thanks again for your kind words and support.

Posted 1 year ago

“Easy to book, good advice, timely”

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Posted 1 year ago

Hi Fiona, thank you for the review! We're very glad to hear you had such a positive experience with us.

Posted 1 year ago

“Great Service from Jarred. Only thing ( that is out of Jarred's control) is your charging times. These appear to be for half hour or an hour. Maybe look at 15 minute times for charge out?.”

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Posted 1 year ago

Good Morning Hilary, thanks for leaving us a review! We really appreciate the feedback! I have looked into the specifics of your booking and it appears you have been overcharged for time on this occasion. Please reach out to us on 0800 424 335 and ask to speak to Andy to sort a resolution. Thanks!

Posted 1 year ago

“very nice to deal with, the office lady and the young Man who came to sort my older computer.very patient and explained things to us older folks well. THANK YOU Jan”

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Posted 1 year ago

Hi Jan! We're very pleased to hear you've had a great experience with our service. It's important to us that we not only impart our technical expertise, but also explain it in a manner that's understandable for everyone! Thanks again for your kind words.

Posted 1 year ago

“On time and efficient”

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Posted 1 year ago

Hi Alan, thank you for your review! We're pleased to hear you find our service prompt and efficient. Thanks again for your kind words.

Posted 1 year ago

“Generally good. To some extent, however, it does depend on the particular person sent to do the job - all are capable but some are more expert than others.”

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Posted 1 year ago

Hi Ron! Thanks for the review, our technician's areas of expertise varies from person to person, but we're glad you continue to find our service generally good! Thanks again!

Posted 1 year ago

“Very pleased with the service, did what I requested. Many thanks”

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Posted 1 year ago

Hi there, many thanks for the kind review! We hope to help again in the future with any tech issues you may encounter.

Posted 1 year ago

“BenV had to adapt to a new situation, which he did quickly and efficiently. He explained things as he went along which I appreciated, and helped me understand the present way the IRD does things.”

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Posted 1 year ago

Hi Caroline, thank you for the positive feedback and kind review, we will be sure to pass on your feedback to Ben. We always try our best to apply our skillsets to our customer's unique and individual needs to get the best results for them. Thanks again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,903 reviews