Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,676 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received very good service from Paikea with his new colleague Matt. Have not rated GOW 5 because I don't believe any person or company is perfect. We all need to strive for perfection and need to have that goal uppermost. am”

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Posted 7 months ago

Hi Therese, we're glad you had a great experience with Paikea and Matt! Thanks for the positive feedback!

Posted 7 months ago

“Notified arrival time 1 hour in advance. Did the jobs and left. Pleasant to work with.”

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Posted 7 months ago

Hi David, we're glad that our tech was able to help you out! Thanks for the positive feedback!

Posted 7 months ago

“Good friendly comunication. Informative and professional.”

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Posted 7 months ago

Hi Debbie, we're glad you had a good experience with us. Thanks for the positive feedback!

Posted 7 months ago

“Great team and great technician s”

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Posted 8 months ago

Hi John, we're glad you had a great experience with our technicians. Thanks for the positive feedback!

Posted 8 months ago

“Steven was on time but had a lot to do. He tried to explain to me what he was doing. I could not understand a few things but some was okay. After Steven left the building some items came straight to me . Steven was very knowledge, just to much work. I will leave the old laptop as I cannot send email using xtra.co.nz. Anyway thanks Best Regards Brian Francis”

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Posted 8 months ago

Hi Brian, thanks for the 4-star review. Glad you're starting to have your emails coming through. Sounds like you had a lot to get through but we're glad Steven could help you out with most of it. Thanks again for your review.

Posted 8 months ago

“Apart from getting our address totally wrong when he finally got here was pleasant and polite”

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Posted 9 months ago

Hi John, sorry about the confusion there. Glad to hear that the service was up to your standards once onsite. Happy to assist and look forward to helping in the future should you require!

Posted 9 months ago

“Very good communication with regards to booking. Technician arrived on time.”

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Posted 9 months ago

Thank you for the 4-star rating and positive feedback. We're happy to help any time!

Posted 9 months ago

“thank you. all problems resolved! Note: The computer suggested by Geeks was outside my budget. I have purchased something I am able to afford.”

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Posted 10 months ago

Hi Irene! Thank you for your kind review. It's great to hear all your tech problems were resolved. We're also glad to know you've find yourself a computer that meets your needs and budget. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 10 months ago

“Very happy with the service. Would strongly recomend that payment amount details be correct ON THE DAY!!! I will pay the ballance on, or before the 7th October 2025”

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Posted 10 months ago

Hi Rob! Thank you for your review and your notes. It's great to hear you're very happy with our service. We're just a call away should you need more tech help in the future. Thanks again!

Posted 10 months ago

“Very pleased with the service and instruction Ryan gave to us”

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Posted 10 months ago

Hello! Thank you for your review! We're chuffed to hear that you're very pleased with the service and the advice/explanations that our technician Ryan provided for you. We appreciate you taking the time to share your feedback. Thanks again!

Posted 10 months ago

“Techican was very helpful and gave good advice but could not upgrade my PC to windows 11 due to age of pc”

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Posted 11 months ago

Hi Susan! Thank you for your review! We're pleased to hear your technician was helpful and extended some good advice. We're however sorry to hear your PC doesn't have the hardware capabilities to upgrade to Windows 11, especially with Windows 10's impending end of support. If you ever need help exploring upgrade options or finding a solution that suits your needs, we're here to help! Thanks again!

Posted 11 months ago

“I have found Geeks on Wheels consistently helpful, efficient, and pleasant. However I find the way your accounts are presented ambiguous, repetitive and thus confusing.”

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Posted 11 months ago

Hello! Thank you kindly for your review! It's so great to hear you consistently find our service to be of high quality. If you'd like someone to reach out about your feedback on our accounts presentation, please get in touch. Thanks again for your kind words.

Posted 11 months ago

“Nate was very easy, and pleasant, to deal with. I feel I need much more tuition and I need to practice the information given to me. I will contact Geeks on Wheels again sometime soon.”

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Posted 11 months ago

Hi Marlene! Thanks so much for the kind words! We're glad to hear our technician Nate made things easy and enjoyable. It’s totally normal to need a bit more practice, tech can take time to get the hang of! We’ll be here whenever you need a hand. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 11 months ago

“Aaron was punctual, pleasant and efficient”

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Posted 11 months ago

Hi Shona! Thanks for the great feedback! We're glad to hear our technician Aaron made a strong impression. Punctual, pleasant, and efficient is exactly what we aim for. Thanks again for sharing your kind words, we appreciate it!

Posted 11 months ago

“Having used Geeks for many years have found them very good to deal with even after a few issues they were vey good and Loftus a real gentleman.”

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Posted 11 months ago

Hi Maureen! Thanks so much for your kind words and continued support over the years! We're really glad to hear that even when a few bumps came up, the team was able to make things right. It’s also great to hear that Loftus, the newest member of our Tauranga team, delivered excellent service with a professional and courteous approach. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 11 months ago

“We had some hiccups, with the first appointment due to a misreading of the correspondence by the Geek's controller. But we tried again a week later and this time worked out well. Our man was pretty prompt (traffic in Akl is hideous at that time of the morning), called me when he was 10 minutes away, and was pleasant on arrival. He got to work rapidly and solved the first issue in pretty good time. He then solved a second issue as well and left me a very happy customer. I would have ranked them 5 stars except for the initial muck up which was definitely not mine. I would certainly use them again should the need arise.”

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Posted 1 year ago

Hi Paul! Thanks so much for your honest and kind review! We're really glad to hear that things went smoothly the second time around and that our technician was able to sort both issues for you. We also appreciate your patience with the initial mix-up. Great to hear you’d use us again, and we’ll be sure to aim for a full five-star experience next time! Thanks again.

Posted 1 year ago

“Service was quick, efficient & told us what we needed to know.”

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Posted 1 year ago

Thanks for the 4-star review! Great to hear that you found the service quick and efficient and that we were able to help out! Thanks again.

Posted 1 year ago

“Prompt, polite and efficient.”

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Posted 1 year ago

Hi Claire! Thank you for your review! It's great to hear you found our service so accommodating! Thanks again for taking the time to share your feedback, we appreciate it!

Posted 1 year ago

“Bredon was personable but had not done a Kiwisat software update before so was in learning mode. He completed the job with assistance from his supervisor and listened to some suggestions I had.”

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Posted 1 year ago

Hi Bruce! Thank you for your review! We're so pleased to hear that our technician Brendan was personable and took the time to listen to your needs and suggestions. We also really appreciate your patience and understanding as he worked through this particular challenge with some assistance. Your kind words mean a lot. Thanks again!

Posted 1 year ago

“Geeks always fix my computer problems with good cheer. They are very important to my business-couldn't be without them and nice to know I can call them anytime for assistance.”

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Posted 1 year ago

Hi Yvonne! Thank you so much for the kind words! We're really glad to hear we've been able to support your business and keep things running smoothly. It's always a pleasure to help, and we're just a call away whenever you need us! Thanks again.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,676 reviews