Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,762 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,762 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ben used good analysis to fix the printer problem.”

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Posted 2 years ago

Hi Caroline, thank you for your review! It’s great to hear that Ben was able to troubleshoot and fix your printer problem. We appreciate your feedback—thanks again!

Posted 2 years ago

“Tom was very likeable and helpful with both work on our system and advise”

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Posted 2 years ago

Hi Robin, thank you for your kind review. We're very pleased to hear our technician Tom was both accommodating and helpful. Thanks again!

Posted 2 years ago

“I waited 4.5 hours without an appointment time. Too long”

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Posted 2 years ago

Dear Lloyd, Thank you so much for taking the time to leave us a review We apologize for the inconvenience you faced while waiting for your appointment. We operate on an AM/PM booking system to increase our flexibility for our appointments, this does however leave a rather large window of when we arrived based on the previous appointments of the day. You can request our 8am slot so that you know the technician will be at your door at 8am so you don't need to wait around. Thank you once again for your review and for choosing Geeks on Wheels.

Posted 2 years ago

“He had a lot of work to do and was very patient”

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Posted 2 years ago

Hi Graham, thank you for the high rating and positive review. We're glad to hear you found our technician patent as he got through the work to be done. We always aim to work through tech troubles thoroughly whilst explaining what is going on, without rushing through, giving our customers the best possible outcome.

Posted 2 years ago

“Job done efficiently”

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Posted 2 years ago

Thank you for the feedback and 4-star review!

Posted 2 years ago

“Tom did what he could to fix the problem with the printer,but had to ring the Brother Help Desk for futher help. He arranged for the Brother operators to try and resolve the issue.”

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Posted 2 years ago

Hi there, thank you for the 4-star review, it's a shame we weren't able to fully resolve your printer issues, but we're glad to hear you had a positive experience with Tom our onsite technician. Thanks again!

Posted 2 years ago

“The technicians turned up on time. Most of my needs were met but it was an unwelcome surprise to find out my PC was unusable after the upgrade. The managers discount helped me swallow that pill.”

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Posted 2 years ago

Hi there, thank you for the 4-star review, unwelcome surprises can really be a pain sometimes. If you feel like there's something we could have done better we'd love to hear from you, please give us a call on 0800 424 335!

Posted 2 years ago

“Sorted out my main problem - but not able to install a Mac Cleaner, probably because my Mac OS Majave 10.14.6 is not compatable (pity)”

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Posted 2 years ago

Hi Ray, thank you for the 4-star review. It can definitely be annoying when updates stop compatibility with programs! But we're glad to hear that your main problem was resolved. thanks again!

Posted 2 years ago

“Time efficient and punctual. Responded to my requests. Explained in everyday language not tech-speak.”

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Posted 2 years ago

Hi Zena, thank you for the kind review. We're happy we were able to help and in a timely manner whilst skipping the tech jargon. We hope to help again in the future!

Posted 2 years ago

“no oooooooo”

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Posted 2 years ago

Hi there, thank you for the 4-star review!

Posted 2 years ago

“Sashika was very pleasant and helpful.”

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Posted 2 years ago

Hi there, many thanks for the kind words and 4-star review!

Posted 2 years ago

“Always find the Geeks pleasant & helpful.”

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Posted 2 years ago

Hi Daphne, thank you for the kind words and great review!

Posted 2 years ago

“Kitt was excellent. He explained what he was doing and answered my questions in an engaged way. He clearly is enthusiastic about his work.”

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Posted 2 years ago

Hi there! Thank you for the kind review and 5-star rating, it's great to hear you found Kitt engaging and enthusiastic. We love answering our client's questions and helping them fully understand their devices. Thanks again and we hope to help again in the future!

Posted 2 years ago

“Ash found a few things wrong with my device and spent some time tidying up and putting things right”

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Posted 2 years ago

Hi John, thank you for your 5-star review! Awesome to hear that Ashvin successfully diagnosed your device's issues and fixed them accordingly! Thanks again!

Posted 2 years ago

“The only way this could have been bettr was if the serviceman had said "it might take and hour" to install windows 11 instead of "about 10 Minutes"”

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Posted 2 years ago

Hi there, thank you for the positive review! We're sorry to hear that the installation took longer than initially thought, however, a number of factors can influence the time it takes to get everything installed and setup correctly. Thanks again and we hope to help if needed in the future!

Posted 2 years ago

“Great to deal with.”

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Posted 2 years ago

Hi Claire, thank you for the kind feedback and review!

Posted 2 years ago

“Great service v good technician today who could explain in plain English what he was doing and why. Above all nothing was too much trouble to fix and/ or explain.”

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Posted 2 years ago

Hello! Thank you for your review. We're very chuffed to hear you found our service valuable. Thanks again for your kind words and support.

Posted 2 years ago

“Easy to book, good advice, timely”

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Posted 2 years ago

Hi Fiona, thank you for the review! We're very glad to hear you had such a positive experience with us.

Posted 2 years ago

“Great Service from Jarred. Only thing ( that is out of Jarred's control) is your charging times. These appear to be for half hour or an hour. Maybe look at 15 minute times for charge out?.”

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Posted 2 years ago

Good Morning Hilary, thanks for leaving us a review! We really appreciate the feedback! I have looked into the specifics of your booking and it appears you have been overcharged for time on this occasion. Please reach out to us on 0800 424 335 and ask to speak to Andy to sort a resolution. Thanks!

Posted 2 years ago

“very nice to deal with, the office lady and the young Man who came to sort my older computer.very patient and explained things to us older folks well. THANK YOU Jan”

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Posted 2 years ago

Hi Jan! We're very pleased to hear you've had a great experience with our service. It's important to us that we not only impart our technical expertise, but also explain it in a manner that's understandable for everyone! Thanks again for your kind words.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,762 reviews