Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,563 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,563 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really good service from jack. He arrived when he said, did the installation and had it all set up . Had a small problem with the printer set but get that sorted eventually. All in all a great job , well explained and executed . Tim Jones”

Helpful Report

Posted 1 year ago

Hi Tim, thank you for taking the time to leave us a review. We appreciate the feedback and 4-star rating. It's great to hear that Jack was able to get everything sorted even with a small hiccup along the way. We will make sure to pass on your kind words and look forward to assisting in the future should you need it! Thanks again.

Posted 1 year ago

“Came to site, changed and installed Mesh Web to better quality product, corrected some issues and left. Problems recurred and streaming capability was missing and tech returned. Solved the problems, reset the mesh sites and corrected the other issues again, all at no cost. A generous gesture given the second visit was as challening as the first. Did appreciate it, thanks Geeks.”

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Posted 1 year ago

Hi John, thank you for your kind review! It's great to hear that your tech issues are sorted and your Mesh Wi-Fi is running smoothly again. We appreciate your patience, and remember, we're just a call away should you need any tech help in the future! Thanks again.

Posted 1 year ago

“Angus was very professional and explained everything in language I could follow. The computer and phone now do what I wanted. I do think your prices are rather high.”

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Posted 1 year ago

Hi Veronica, thank you for the kind review and rating. We are glad to hear that Angus was able to get everything sorted on both the computer and the phone and we will make sure to pass on your kind words to him. We do try hard to keep our prices as reasonable as possible, given our operating costs and the quality of service provided. Thanks again!

Posted 1 year ago

“Thank you for your service of my computer and setting me up for future use of my skills on thiis desk screen. I appreciated your detailed description of the fault.”

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Posted 1 year ago

Hi Lauraine, you are most welcome and we look forward to assisting in the future if you ever require!

Posted 1 year ago

“Unable to resolve problem on line - Geek was onsite within 2 days. Appeared onsite punctually - addressed problem and was gone within 30 mins. Excellent service.”

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Posted 1 year ago

Hi Keith, thank you for your review! We're glad to hear your tech issue was resolved and that you found value in our service. Your kind words mean a lot to us, thanks again!

Posted 1 year ago

“Very happy with the service Aaron gave us”

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Posted 1 year ago

Hi Elwin, thank you for your feedback. We're pleased to hear you're happy with the service Aaron provided.

Posted 1 year ago

“the ribbon at the top is much to small. i will go blind trying to read it”

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Posted 1 year ago

Thanks for the 4-star review Paul, if you need any support reach out to 0800 424 335!

Posted 1 year ago

“The Geek's visit yesterday was very satisfactory. However, I was not impressed by a personal remark which he made.”

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Posted 1 year ago

Hi Katharine! We are glad to hear that your visit yesterday was satisfactory, however, we are sorry that our technician made a concerning personal remark. A manager will be reaching out to gather more information asap!

Posted 1 year ago

“Ben used good analysis to fix the printer problem.”

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Posted 1 year ago

Hi Caroline, thank you for your review! It’s great to hear that Ben was able to troubleshoot and fix your printer problem. We appreciate your feedback—thanks again!

Posted 1 year ago

“Tom was very likeable and helpful with both work on our system and advise”

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Posted 1 year ago

Hi Robin, thank you for your kind review. We're very pleased to hear our technician Tom was both accommodating and helpful. Thanks again!

Posted 1 year ago

“I waited 4.5 hours without an appointment time. Too long”

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Posted 1 year ago

Dear Lloyd, Thank you so much for taking the time to leave us a review We apologize for the inconvenience you faced while waiting for your appointment. We operate on an AM/PM booking system to increase our flexibility for our appointments, this does however leave a rather large window of when we arrived based on the previous appointments of the day. You can request our 8am slot so that you know the technician will be at your door at 8am so you don't need to wait around. Thank you once again for your review and for choosing Geeks on Wheels.

Posted 1 year ago

“He had a lot of work to do and was very patient”

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Posted 1 year ago

Hi Graham, thank you for the high rating and positive review. We're glad to hear you found our technician patent as he got through the work to be done. We always aim to work through tech troubles thoroughly whilst explaining what is going on, without rushing through, giving our customers the best possible outcome.

Posted 1 year ago

“Job done efficiently”

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Posted 1 year ago

Thank you for the feedback and 4-star review!

Posted 1 year ago

“Tom did what he could to fix the problem with the printer,but had to ring the Brother Help Desk for futher help. He arranged for the Brother operators to try and resolve the issue.”

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Posted 1 year ago

Hi there, thank you for the 4-star review, it's a shame we weren't able to fully resolve your printer issues, but we're glad to hear you had a positive experience with Tom our onsite technician. Thanks again!

Posted 1 year ago

“The technicians turned up on time. Most of my needs were met but it was an unwelcome surprise to find out my PC was unusable after the upgrade. The managers discount helped me swallow that pill.”

Helpful Report

Posted 1 year ago

Hi there, thank you for the 4-star review, unwelcome surprises can really be a pain sometimes. If you feel like there's something we could have done better we'd love to hear from you, please give us a call on 0800 424 335!

Posted 1 year ago

“Sorted out my main problem - but not able to install a Mac Cleaner, probably because my Mac OS Majave 10.14.6 is not compatable (pity)”

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Posted 1 year ago

Hi Ray, thank you for the 4-star review. It can definitely be annoying when updates stop compatibility with programs! But we're glad to hear that your main problem was resolved. thanks again!

Posted 1 year ago

“Time efficient and punctual. Responded to my requests. Explained in everyday language not tech-speak.”

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Posted 1 year ago

Hi Zena, thank you for the kind review. We're happy we were able to help and in a timely manner whilst skipping the tech jargon. We hope to help again in the future!

Posted 1 year ago

“no oooooooo”

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Posted 1 year ago

Hi there, thank you for the 4-star review!

Posted 1 year ago

“Sashika was very pleasant and helpful.”

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Posted 1 year ago

Hi there, many thanks for the kind words and 4-star review!

Posted 1 year ago

“Always find the Geeks pleasant & helpful.”

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Posted 1 year ago

Hi Daphne, thank you for the kind words and great review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,563 reviews