Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,005 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,005 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prompt, friendly, knowlegeable. What more could you ask for?”

Helpful Report

Posted 1 day ago

“Amazing service! especially if you're a Geek+ subscriber. A tech, Chance, was booked for a callout for today, to sort out a few issues with my wifi signal. He installed TP-Liink, plus fixed all my issues. I learned so much in such a short time. ThankU Chance. Very professional service. Worth paying for every time. I highly recommend Geeks on Wheels.”

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Posted 1 day ago

“The office and Herschel were extremely good to deal with; Herschel was friendly, knowledgeable and accommodating. He phoned us to say he was on his way to us. He didn't make us feel foolish with our questions. He dealt with our wifi/computer/printer concerns as requested.”

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Posted 1 day ago

“30/07/2025 Client no 463462 Matt I found Matt very approachable,Professional and precise. Any changes/added were demonstrated easily at the time of going through each section. No questions were left without a summary. I thoroughly enjoyed the review of my computer with Matt. Greeks on Wheels F/U will always be my Number One.”

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Posted 2 days ago

Hi Elizabeth, thank you for leaving us such a lovely 5-star review after Matt's recent visit. We are pleased to hear you found the service professional and precise and will make sure to pass on your feedback to Matt. Thanks once again and we look forward to assisting in the future!

Posted 1 day ago

“He did everything we needed and more”

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Posted 4 days ago

Hi Keith! Thanks for the great feedback and 5-star review! We’re so glad to hear everything you needed was sorted, and then some! We're just a call away should you need tech help in the future. Thanks again!

Posted 3 days ago

“Great service, very helpful young man, able to explain things for an older person so I understood everything. Enthusiastic, polite, took his shoes off, monitored how long he had been working.”

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Posted 4 days ago

Hi Sue! Thanks so much for the lovely 5-star review! We’re really glad to hear our technician was able to explain everything clearly and make you feel comfortable. We always aim to be respectful, helpful, and mindful of your time. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 3 days ago

“Rapid response (Ashvid here within 3 hours)”

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Posted 5 days ago

Hi Miles, thank you for your 5-star review! We're happy to hear you found our service timely! We know tech problems often can’t wait, so we do our best to get there fast! Thanks again for your kind feedback, we appreciate it!

Posted 4 days ago

“Helpful. Knowlegeable. Justin was able to explain so I easily understood. I am very grateful.”

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Posted 5 days ago

Hi Gwyneth! Thank you for your 5-star review! It's great to hear our technician Justin explained things in a manner that allowed you to feel more confident with your technology going forward. We're just a call away should you need tech help in the future. Thanks again for your kind words!

Posted 4 days ago

“Justin A, rang before arriving, arrived on time, was professional in his dealings.was friendly and explianed what he was doing.”

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Posted 5 days ago

Hi Douglas, thank you for your 5-star review! It's great to hear that our technician Justin ensured you had such a positive experience with our service. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 4 days ago

“Very impressive. He new want we wanted had the gear in the car ready to set up. WIFI problems all sorted in one visit and checked PC. Will use again”

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Posted 6 days ago

Hi John! Thanks for the great 5-star review! We're so glad to hear everything was sorted in just one visit and that your WiFi and PC are now running smoothly. We're just a call away should you need more tech help in the future! Thanks again for your feedback, we appreciate it!

Posted 5 days ago

“Friendley and explained everything well.”

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Posted 1 week ago

Hi Warren, thank you for your 5-star review. We're glad to hear everything was explained clearly and that you had a friendly experience with us. Let us know if you ever need a hand again! We appreciate your feedback.

Posted 5 days ago

“Just had Sam here today. Lovely guy. So helpful because he asked good questions to see how we used our computers and using that information tailored the layout of things to match. Thanks Sam”

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Posted 1 week ago

Hello! Thanks so much for your thoughtful 5-star review! We're glad to hear our technician Sam took the time to understand how you use your computers and tailored everything to suit. We appreciate you taking the time to share your feedback. Thanks again!

Posted 1 week ago

“The tecnician on both visits has been friendly and efficient so I am very happy with the results on cleaning my devices Alison Wesley”

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Posted 1 week ago

Hi Alison! Thanks for your lovely feedback and 5-star review! We're so pleased to hear that your technician was friendly and efficient on both visits, and that you're happy with how your devices are looking. Thanks again!

Posted 1 week ago

“Such a pleasant efficient young man and very helpful!👏👏👌😊Thankyou Chance it was pleasant to have you helping us out!”

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Posted 1 week ago

Hi Carol! Thank you kindly for your 5-star review! We’re so glad to hear our technician Chance was able to help out and that he was dedicated to providing an excellent experience for you! We'll be sure to pass on your thanks. We appreciate you taking the time to share you feedback, thanks again!

Posted 1 week ago

“We had a major problem with our computer which Ashvin and one of his colleagues spent considerable time to fix. their dedication and perseverance is greatly appreciated.”

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Posted 1 week ago

Hi Brian! Thank you so much for your kind words and 5-star review! We're really glad our technician Ashvin and the team were able to help get things sorted with your computer. As we've found from experience, technology often requires some patience and perseverance so it's great to hear Ashvin was dedicated to seeing it through. Thanks again for sharing your feedback, we appreciate it!

Posted 1 week ago

“Have had numerous experiences with Dean Rowland and couldn't recommend him highly enough. Fantastic service and I'll use Dean for all my electronic needs in the future.”

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Posted 1 week ago

Hi Nick! Thanks so much for the kind words and 5-star review! Dean will be stoked to hear this, so we'll definitely pass it on. We're chuffed to have him on the team, and we're so glad you've had such great experiences. We'll be here whenever you need us! Thanks again.

Posted 1 week ago

“Excellent service. Angus remembered what he had done last time. He answered all my questions. I paid him on the spot.”

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Posted 1 week ago

Hi Bee! Thanks for the great 5-star review! We're so glad to hear our technician Angus was helpful and remembered your previous visit. That's the kind of service we aim for. Thanks again!

Posted 1 week ago

“Very pleased with the work, explanations and outcome. a) arrived on time b) summed up the situation c) worked steadily and thouroughly d) left exactly on the hour - job done”

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Posted 1 week ago

Hi Alastair! Thank you for your 5-star review and kind words! We're so happy to hear you are pleased with our service and that everything went smoothly from start to finish. We're just a call away should you need tech help in the future. Thanks again!

Posted 1 week ago

“I find Vivek helpful and approachable.”

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Posted 1 week ago

Hi Richard! Thanks for your feedback and 5-star review! We're glad to hear our technician Vivek made a great impression! Helpful and approachable is exactly what we aim for! Thanks again for your sharing your kind words, we appreciate it!

Posted 1 week ago

“Lee was great explained every thing as he went pc going really good thanks Ron”

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Posted 2 weeks ago

Hi Ron! Thank you for your 5-star review! We're so pleased to hear your PC's running well and that Lee took the time to walk you through everything. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 1 week ago

Geeks on Wheels is rated 4.8 based on 7,005 reviews