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Geeks on Wheels Reviews

4.8 Rating 5,976 Reviews

96 %

of reviewers recommend Geeks on Wheels

Company Reviews

4.8

Based on 5,976 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 19th February 2024

Geeks on Wheels 5 star review on 29th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 3rd August 2023

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Turned up on time, and solved the problem in under an hour. Thanks so much!”

Posted 2 hours ago

“Always a problem solved with Jacob, such a pleasure to know that everything will be sorted with out any hassles. We would rcommend Geeks on Wheels to all who require assistance in these technical times.”

Posted 3 hours ago

“Prompt service”

Posted 4 hours ago

“Excellent service and great staff”

Posted 5 hours ago

“ChrisK was very quick in identifying the cause of my glitches with my laptop and solved that while explaining what he was doing. He also checked a few other queries I had and his explanations were clear. I now feel competent to deal with minor problems of a similar nature, but would happily call him again if I get "tied up in knots"!”

Posted 23 hours ago

Hi Julie! Thank you for your 5-star review! It is very important to us that we not only resolve your tech issues but also leave you feeling more confident with your tech going forward. So, we're very proud to learn that Chris made sure this was the case for you! If you do end up tied in knots again, with frustrating and complex tech issues, we'd be more than happy to assist you again. Thanks again for your kind words!

Posted 11 hours ago

“Kind, competent technician solved alll issues.”

Posted 1 day ago

Thank you for your 5-star review! We're super glad to learn that your technician not only accommodated you but also adeptly resolved all of your technical challenges! Thanks again.

Posted 11 hours ago

“A very pleasant young man who worked well and sorted outmy change of email.”

Posted 1 day ago

Hi Marlene, thank you for your 5-star review! It's very rewarding to hear that we could assist you seamlessly in transitioning to a new email platform, and we're chuffed your experience was nothing short of positive! Thanks again!

Posted 12 hours ago

“Very pleased with the service.”

Posted 3 days ago

Hi Roland, thank you for your 5-star review and kind words!

Posted 1 day ago

“JackM contacted me to advise his arrival time. Explained what he needed to do and the reasons my e-mail address needed to change. Successfully transfered files from Xtra to outlook. Anwsered other queries I had in operating system”

Posted 3 days ago

Hi Ray, thank you for your kind words and 5-star review. It's awesome to hear that Jack went above and beyond to ensure your experience with Geeks on Wheels was both accommodating and valuable. We'll be sure to pass on your review to him! Thanks again!

Posted 1 day ago

“Very pleased with the service. Patient, friendly and happy to help.”

Posted 4 days ago

Hi Adrianne, thank you for your 5-star review! We're very pleased to hear that your recent interaction with our service reflects the high standards we aim to achieve! Thanks again.

Posted 1 day ago

“Buddy was really competent, quick and honest. He was friendly and a pretty decent fella.”

Posted 5 days ago

Hi Steve, we're glad to hear you we're happy with our recent visit and found the technician to be competent, quick and honest. We'll be sure to pass on your feedback and hope to help in the future should you need it! Thanks again.

Posted 4 days ago

“Kit was patient and thorough, and a very pleasant person to deal with.”

Posted 5 days ago

Hi Caroline, thank you for the five-star review, we're stoked to hear that you found Kit so good to deal with. We pride ourselves on not only fixing our customer's tech issues but also doing it in a personable and pleasant way. We hope to help you again in the future should you need it and will pass on your feedback to Kit!

Posted 4 days ago

“Vaughn came to my home, listened to my issues, fixed them. Explained what he was doing. Explained again when I didn't get it. I'm happy”

Posted 5 days ago

Hi Bruce, we really appreciate the kind feedback. It's great to hear that Vaughan not only fixed your issues but took the time to explain things clearly! As long as you're happy, we're happy and we'll be sure to pass your feedback on. Thanks again!

Posted 4 days ago

“Prompt service, great communications and arrived on time. Very pleasant informative guy and explained everything as he went. Answered all questions Im not that computer literate and he was understanding. Couldn't fault the service. Would definately call again if needed. Would definately recommend to others.”

Posted 5 days ago

Hi there, we really appreciate your kind words and glowing review. We always aim to take our customers to a better place with their technology after an appointment, so being understanding and explaining things in plain English is very important to us. It sounds like our technician did just that in your appointment which is great to hear. Thanks again for the feedback and recommendation!

Posted 5 days ago

“Geeks on wheels Invercargill, in particular Vivek, you are fabulous. You were very professional, polite, excellent at your job. You kept me fully up to date with what you were doing, gave me great advice. You solved my issues in a very short time when even my provider couldn't after spending hours on the phone with her. Karen Kemp”

Posted 6 days ago

Hi Karen, we are glad to hear we got your issue solved! Thank you for the kind feedback and positive review, we will be sure to pass on your kind words to Vivek and hope to help you with any tech issues you may have in the future! Thanks again!

Posted 5 days ago

“Efficient and knowledgeable staff.”

Posted 6 days ago

Hi Vicki, thank you for your kind words and 5-star review! Awesome to know we are hitting the mark! Thanks again!

Posted 5 days ago

“No negatives. Have always had a very positive experience. Luke was excellent today.”

Posted 6 days ago

Hi Elizabeth, we're very proud to hear you have continued to find our service so valuable. Thank you for your 5-star review and kind words. We'll be sure to let Luke know you are more than pleased with your recent visit from him. Thanks again!

Posted 5 days ago

“Over the many years Geeks on Wheels have solved my computer problems with speed and satisfaction. I recommend Julianne for her incredible patience, clear explanations and pleasant manner.”

Posted 6 days ago

Hi Mary-Anne, thank you for your 5-star review and your trust in our service over the years. We're pleased your most recent visit from Julianne was so accommodating, we'll be sure to pass on your kind words to her. Thanks again!

Posted 5 days ago

“Sam was very good, did everything I asked & explained everything so I could understand.”

Posted 6 days ago

Hi Kathy, it's great to hear that Sam was able to get everything sorted for you whilst also explaining along the way. We appreciate the positive feedback and 5-star review and will make sure to pass on the kind words! Thanks again!

Posted 6 days ago

“Jack was able to sort my problem and give my husband advice. We are both very satisfied with the service.”

Posted 1 week ago

Hi Wendy! Thank you for your 5-star review! We're pleased to hear Jack not only resolved your tech issues but also shared some of his tech expertise, hopefully making you feel more confident navigating your tech in the future! Thanks again!

Posted 6 days ago

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Geeks on Wheels is rated 4.8 based on 5,976 reviews