Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,619 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,619 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“OUTSTANDING & SOME!! First time using Geeks On Wheels and Honestly... From the first live chat message, to having a booking. (Very fast response with no hiccups, lovely people fullstop) The task I had was executed with precision! The bro Loftus helped me with Everything I needed to help set up my brand new Gaming PC, Loftus also gave me advice and explained things clearly along the way so I would understand what's what etc. Dude was Osome man! Gives the same vibes as your typical mates, friendly, kind, genuine and feels like he takes pride in his work. Man even asked me if he should take his shoes off before entering our home, that's Mad Respect! Especially for someone like me and where i come from, (the cherry on top) I'd HGHLY Recommend Geeks On Wheels! & Yup, I'm glad I had the chance to have them help me out! No regerts haha (: THANKS LOFTUS! YOU'RE THE MAN BRO! & Thanks Geeks On Wheels! 100/10 Appreciate the work that's been put in!”

Helpful Report

Posted 17 hours ago

Hi Jacob, thank you for the amazing 5-star review! We're stoked that you had a smooth experience from first using the live chat all the way through to Loftus setting up your new gaming PC! We're so pleased to hear that you found Loftus really respectful and that he had a "mate-like" personality! We've passed on your kind words to Loftus and the rest of the team who helped throughout the whole process! We hope you enjoy using your new PC, and thanks again for the detailed review! Much appreciated!

Posted 8 hours ago

“I was delighted with the service I received from Geeks. Santana, the Geek who visited me was a delight to work with. Explained everything so clearly and I felt he had my satisfaction in mind. Thank you Santana.”

Helpful Report

Posted 1 day ago

Hi there, thank you for the 5-star review! We're stoked that you're delighted with our service and that Santana was able to help you with your tech troubles! We're glad he explained everything clearly; we hope that by doing this you that you feel more confident with your tech! We'll pass on your kind words to Santana! Thanks again!

Posted 8 hours ago

“Excellent service for helping to upload photos for a presentation”

Helpful Report

Posted 1 day ago

Hi Julie, thank you for the 5-star review! We're stoked that you found our service excellent and that our technician was able to help you upload photos for your presentation! If it's already been we hope it went well, but if it's still to come, we wish all the best with it! Thanks again!

Posted 8 hours ago

“Awesome service. Ben was friendly and knowleadable, and quickly resolvod our problem. Would definitely use again.”

Helpful Report

Posted 1 day ago

Hi there, thanks for the 5-star review! We're glad that you found our service awesome and that Ben was friendly, knowledgeable and quickly resolved your problem! Thanks for the kind words!

Posted 8 hours ago

“Anthony was meticulous in his approach to the problem.he was friendly and respectful. Unfortunately he was unable to fix the problem as the fault was with the ap.”

Helpful Report

Posted 4 days ago

Hi Sheila, thanks for the 5-star review of Anthony's recent visit. It's a shame that a resolution couldn't be found for your issue, but we are glad to hear that Anthony was meticulous, friendly and respectful - all qualities we really value in our technicians! Thanks again, and we hope to assist in the future!

Posted 1 day ago

“Thanks, great service, very easy to deal with and friendly staff.”

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Posted 5 days ago

Hi Roger and Ron, thank you for the 5-star review! We're glad that you found our service great, along with our staff friendly and very easy to deal with! Thanks for the kind words!

Posted 1 day ago

“Fantastic helpful service and solutions from Mathew in Nelson.”

Helpful Report

Posted 5 days ago

Hi, thank you for the 5-star review! We're thrilled that Mathew provided a helpful, fantastic service, along with solutions too! We hope now your tech stays out of trouble! Thanks for the kind words!

Posted 5 days ago

“Was warm, friendly and efficient. Let me know whatever he was working on at the time”

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Posted 6 days ago

Hi Sheila, thank you for the 5-star review! We're glad that our technician was warm, friendly and efficient, and that he kept you informed throughout his process of fixing your tech! Thanks for the kind words!

Posted 5 days ago

“Sam (as usual) did a superb job, well explained with the K.I.S.S. principal for us oldies.”

Helpful Report

Posted 6 days ago

Hi Jim, thank you for the 5-star review! We're stoked that Sam did a superb job and explained what he was doing in plain English so that you could understand. We hope that by doing this, you feel more confident with your tech! Thanks again!

Posted 5 days ago

“Despite a minor communication problem (my fauloty hearing and his accent) I found Jason very obliging, patient and efficient.”

Helpful Report

Posted 1 week ago

Hi Mary, thank you for the 5-star review. We appreciate your patience and are glad Jason was able to work through some communication difficulties to get you the desired outcome. We look forward to helping in the future should you require!

Posted 6 days ago

“I highly recommend the service offered by Geeks on Wheels. Nate was very efficient, professional and understanding of my requirements. He found solutions for a variety of tech questions I had and even reset my TV which was an added bonus. I appreciate the security and information this service provides and will continue to call on them when needed. Thank you Geeks!!”

Helpful Report

Posted 1 week ago

Hi Sandra, thanks for the awesome 5-star review! Great to hear that Nate not only found solutions for your tech troubles but also made sure to reset your device for the best results. We will pass on your kind feedback to Nate and look forward to helping in the future should you require! Regards - Geeks on Wheels Team

Posted 1 week ago

“Ben was so helpful and assisted with other issues I had. Gave good advice which I will consider”

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Posted 1 week ago

Hi Maxine, thank you for the 5-star review! We're stoked that Ben was very helpful, solving your tech troubles and giving some good advice too! Thanks again!

Posted 1 week ago

“complete professional in all fields relating to computer and mobile phone”

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Posted 1 week ago

Hi Walter, thank you for the 5-star review! We're stoked that you found our technician a complete professional and that he was able to help you with your computer and mobile phone! Thanks again!

Posted 1 week ago

“The technician was very freindly and helpful”

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Posted 1 week ago

Hi Jeff, thank you for the 5-star review! We're pleased that our technician was very friendly and helpful, and most of all, able to solve your tech troubles! Thanks for the kind words!

Posted 1 week ago

“I was given the phone number of Geeks on Wheels when in sore need of help to get my P.C. back online, without success for 3 days, with well-meaning suggestions having been exhausted, with no positive results. I decided to give G on W a go. NOT disappointed, the technician, Vivek, visited my home that afternoon. Once he had gotten me back online, he then 'cleaned up' the unnecessary junk that accumulates on a computer over time. I have no hesitation recommending Geeks on Wheels, based on my own experience, both for workmanship and friendliness. Tony Watson.”

Helpful Report

Posted 1 week ago

Hi Tony, thank you for the 5-star review! We're thrilled that you're pleased with our service and that Vivek could get you back online and tidy up your PC after a few days of no luck! We’ll be sure to pass your kind words along to him. Thanks for the willingness to recommend us and again for the 5-star review!

Posted 1 week ago

“Chance from Hamilton is the bomb -love his smile,nature & his ability to fix all my issues 🙏”

Helpful Report

Posted 1 week ago

Hi Judy, thank you for the 5-star review! We're super pleased that you loved having Chance around to help you with your tech troubles and that you loved his smile and nature! We do too! Thanks for the kind words; we'll be sure to pass them on to Chance!

Posted 1 week ago

“Weonsuk, is very good with 2 over 80 year olds. He knows what he is doing to fix our problems and explans it very well. A very pleasant young man who loves Gingernut biscuits. Judy and Murray McIver”

Helpful Report

Posted 1 week ago

Hi Judy and Murray, thank you for the 5-star review! We're glad that Weonsuk was able to help you with tech troubles and that you found him very pleasant! We bet he really appreciated the Gingernut biscuits haha! Thanks for the kind words!

Posted 1 week ago

“Very pleased with service from Geeks. Tom answered all my queries in a friendly manner without making me feel 'incompetent'. Arrived on time - phoned before to adivse.”

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Posted 1 week ago

Hi Naomi, thank you for the 5-star review! We're stoked that you're pleased with the service Tom provided and that he answered all of your queries in a friendly manner without making you feel incompetent! Thanks for the kind words!

Posted 1 week ago

“Frank was veryhelpful and explained things clearly”

Helpful Report

Posted 1 week ago

Hi Sheryl, thank you for the 5-star review. We're pleased that Frank was very helpful in resolving your tech troubles and explaining things clearly! We hope that by explaining what he was doing clearly, you feel more confident with your tech! Thanks again!

Posted 1 week ago

“Jessee was superb. The transfer from my old desktop to new laptop was done efficiently and effectively.”

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Posted 1 week ago

Hi Peter, thank you for the 5-star review! We're glad that you found Jessee to be superb and that he transferred your data from your old desktop to your new laptop efficiently and effectively! Thanks for the kind words!

Posted 1 week ago

Geeks on Wheels is rated 4.8 based on 7,619 reviews