Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,903 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the service from Geeks on Wheels. Angus was a greatl communicator who sorted the problem out and gave excellent advice. Especially grateful for the troubleshooting callback.”

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Posted 7 hours ago

“There's nothing so humbling as new technology getting the better of you. Angus to the rescue! He was pleasant, polite, and worked quickly to wrangle my new laptop into shape. What a great service! Would definitely recommend giving them a call if you're about to throw your device out the window!”

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Posted 8 hours ago

“Great service, resolved many issues across arrange of devices.”

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Posted 1 day ago

Hi Vallanne! Thank you for your 5-star review! We're very chuffed to hear all of your tech issues were fixed and that you had a positive experience with our service. We're just a call away should you need tech help in the future. Thanks again!

Posted 19 hours ago

“An excellent session with Sashika who put us back on track with several issues . A very calm and understandable presentation. Thankyou Sashika, Max and Judy Wilson.”

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Posted 3 days ago

Hi Max and Judy! Thank you so much for your lovely 5-star review! We're so glad to hear our technician Sashika was able to help you get back on track and made the appointment calm and easy to follow. Thanks again. We're just a call away should you need tech help in the future!

Posted 1 day ago

“Anthony was excellent arriving timely and very quickly identified the problem. The Problem was solved and rectified. karl Moen”

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Posted 3 days ago

Hi Karl! Thanks for your 5-star review. We're so pleased to hear our technician Anthony arrived on time and was able to quickly identify and resolve the issue for you. We're just a call away should you need any tech help in the future. Thanks again!

Posted 1 day ago

“Efficient and friendly. Didn't make me feel like an idiot. They actually went the extra mile above and beyond the initial problem and sorted out all my tech issues without any fuss. Highly recommend.”

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Posted 3 days ago

Hello! Thanks so much for your 5-star review. We’re really glad to hear our team was able to sort everything out efficiently and make the experience a positive one. Going the extra mile is what we’re all about, and we really appreciate your recommendation! Thanks again!

Posted 1 day ago

“Excellent service and patience with me, when I stuff it up.”

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Posted 3 days ago

Hi Pat! Thank you for your kind 5-star review. We're so glad you felt supported! No judgment here, we're just happy to help! Patience is part of the service, and we're always here when you need us. Thanks again.

Posted 1 day ago

“Thank you to Donavan and Geeks on Wheels for your prompt and profesional service”

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Posted 4 days ago

Hi Bev! Thank you for your 5-star review! It's great to hear you found our service timely and professional! Both qualities we strive for! Thanks again for taking the time to give your feedback.

Posted 1 day ago

“Job satisfaction. Rob C couldn't have been more helpful in bringing our issue to a conclusion.”

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Posted 4 days ago

Hi Phil! Thank you kindly for your 5-star review! It's great to hear our technician Rob was so helpful and able to get everything sorted for you. Thanks again for your kind words.

Posted 1 day ago

“Donavan was very good at preserving with the issues. A friendly and engaging person.”

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Posted 4 days ago

Hi Grant! Thank you for your 5-star review. We're so pleased to hear our technician Donavan was persistent in tackling the issues and made the experience a positive one with his friendly and engaging approach. Thanks again, we're just a call away should you need more tech help in the future.

Posted 1 day ago

“Replaced my failing laptop with a new ASUS. Down loaded data from my previous laptop into the new and connected to my printer. All good.”

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Posted 4 days ago

Hi Richard! Thanks so much for your 5-star review. We're glad to hear your new ASUS is up and running smoothly, and that everything, from transferring your data to connecting your printer, is working well. Enjoy your upgraded setup! Thanks again.

Posted 1 day ago

“What a relief after Donaven very efficiently checked all the uncertainties regarding my phone and computer and removing what he had to remove! I would certainly recommend him and the neat way he dealt with the call! Thank you Donaven. I will certainly save your details for next time. Carolie”

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Posted 5 days ago

Hi Carolie! Thank you so much for your kind words and 5-star review! We're so glad to hear our technician Donavan was able to put your mind at ease and sort everything out efficiently. We're always here if you need help again in the future! Thanks again.

Posted 4 days ago

“This has been my first experience contacting GEEKS for help. Matt came primarily to set up a new printer and also for help on how to use an iPhone back up devise that I bought on-line and to buy a back up disc that Matt was able to provide - and one that is so extraordinarily better than the one I lost somehow during my recent shift from Blenheim. Not only was Matt fully competent but he has a great personality and I would trust him at every level. It is also brilliant that he lives in Richmond so there is not the long travel from Nelson. Geeks is fortunate to have such a reliable and trustworthy staff member. I will recommend him whenever I can. I am just so grateful to him for all the help he gave me this morning. Liz Griffiths - Oakwood Village - villa 17”

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Posted 6 days ago

Hi Liz! Thank you for taking the time to share your experience and give us a 5-star rating! We're so pleased to hear that your first interaction with Geeks on Wheels Nelson was a positive one. Matt really is a valuable member of our team, and it's great to know he was able to assist with setting up your new printer, guiding you through your iPhone backup device, and providing a quality replacement backup solution. We're especially glad to hear that his expertise, professionalism, and friendly manner made such a strong impression. We truly appreciate your kind words and recommendation. Thank you again for choosing Geeks on Wheels! We're always here to help.

Posted 5 days ago

“My knight in shining armour. Wow!”

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Posted 6 days ago

Hi Connie! Thank you for your 5-star review! We're so glad we could come to the rescue! We'll be sure to pass on your kind words to your knight in shining armour ;-) Thanks again!

Posted 5 days ago

“Jacob was excellent. he explained what I was doing wrong in a respectful and kind manner.”

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Posted 6 days ago

Hi Barbara! Thank you for your kind words and 5-star review. It's awesome to hear that our technician Jacob was respectful and kind in manner! Definitely two qualities we'd expect from all of our Geeks! Thanks again for sharing your feedback.

Posted 5 days ago

“RobC gave us excellent service and we would highly recommend him,”

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Posted 1 week ago

Hi Barry and Jean! Thank you for your 5-star review! It's great to hear you had such a excellent experience with our service, with many thanks to our awesome technician Rob! Thanks again for your kind words and your recommendation, we appreciate it!

Posted 6 days ago

“JacobD provided excellent service and advice. He went beyond the intial problem to be assessed and suggested helpful alternative solutions that kept our costs down. Great job, JacobD.”

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Posted 1 week ago

Hi there, thank you for the awesome 5-star review of Jacob's recent visit. We are pleased to hear he not only resolved the initial issue but also went on to provide other advice. We will make sure to pass on your kind words. Thanks once again!

Posted 1 week ago

“Excellent service. Prompt. Efficient. Curteous.”

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Posted 1 week ago

Hi Terry, thank you for the 5-star rating and kind review!

Posted 1 week ago

“Was pleased with how quickly the phone was fixed”

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Posted 1 week ago

Hi Jan! Thank you for your 5-star review! It's great to hear you found our service timely and efficient. Thanks again for sharing your feedback!

Posted 1 week ago

“Able to find solutions to customers needs and within their budgets”

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Posted 1 week ago

Hi Paul, thank you for your 5-star review! We're all about finding the best solutions for our customers with honest, fair and reasonable pricing. So glad we could help! Thanks again!

Posted 1 week ago

Geeks on Wheels is rated 4.8 based on 6,903 reviews