Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,903 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as usual!! Many thanks to Brendon.”

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Posted 1 month ago

Hello! Thanks so much for your 5-star review! We’re chuffed to hear you’re still enjoying our great service, with a special shout-out to our awesome technician Brendan this time! Thanks again.

Posted 1 month ago

“Ben V was very polite and helpful. My new computer is working as should do with my old data installed.”

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Posted 1 month ago

Hi Gail! Thank you for your 5-star review! It's awesome to hear that our technician Ben was not only polite and helpful, but ultimately got your new computer working as it should. Thanks again for your kind words!

Posted 1 month ago

“wonderful service. Very helpful showing me how to use programmes and setting up the computor how i wanted it to be. Many thanks”

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Posted 1 month ago

Hi Kathy, thank you for the glowing review. It's great to hear our technician could show you some handy tips as well as get your device set up. Thanks again!

Posted 1 month ago

“Very pleasent and helpful rep. Was very paitent as he explained what was happening”

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Posted 1 month ago

Hi David, thank you for the kind review and 5-star rating. We are thrilled to hear the onsite technician was pleasant, helpful and patient.

Posted 1 month ago

“Justin was very helpful. Listened to my questions and answered them in a way I could understand. He made helpful suggestions. Thank you Tricia Liddell”

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Posted 1 month ago

Hi Tricia, thank you for the 5-star review of Justin's recent visit. It's lovely to hear he was able to provide some helpful suggestions after listening to your questions. Thank you once again, and if you ever need any help in the future, be sure to reach out.

Posted 1 month ago

“Very obliging and informative. Patience of a saint. Thank you.”

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Posted 1 month ago

Hi Frida! Thank you for your glowing 5-star review! Patience and understanding are two of the most important qualities in a great technician. We are stoked to hear you found your recent visit obliging and informative and if you ever need assistance in the future, please reach out.

Posted 1 month ago

“Angus was extremely helpful, dealing with all the problems concerning my printer.”

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Posted 1 month ago

Hi Diane! Thank you for your 5-star review! We're chuffed to hear our technician Angus was very helpful in assisting you with your printer issues. We're just a call away should you need tech help in the future. Thanks again.

Posted 1 month ago

“I was very impressed by the service I received from Geeks on Wheels. Paikea inspired my confidence from the very beginning. In setting up my new laptop, he obviously knew just what to do, and explained things to me in a straight forward, friendly way. A true professional. 5+ out of 5.”

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Posted 1 month ago

Hi RK! Thank you so much for your wonderful 5-star review! We’re so glad to hear our technician Paikea’s expertise and friendly approach made you feel confident and well looked after. If you ever need tech help again, we’re just a call away. Thanks again!

Posted 1 month ago

“Prompt service with great communication and follow up. I would have no hesitation in calling again if the occasion arises.”

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Posted 1 month ago

Hello! Thank you for your 5-star review! We’re so glad to hear you’d feel confident using our services again if you need more tech help. Communication and promptness are standards we strive for with every booking, so it’s great to know you experienced that. Thanks again.

Posted 1 month ago

“This was the first time I have used this company. I was very impressed with the efficiency, professionalsim and knowledge provided from start of booking until the end of the job. Would be happy to use them again.”

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Posted 1 month ago

Hi Janice! Thanks so much for your 5-star review! We’re happy your first experience with us was such a positive one. We hold ourselves to this standard of professionalism, efficiency, and expertise with every visit, so it’s wonderful to hear that came through. If you ever need help with your tech again, we’re just a call away. Thanks again!

Posted 1 month ago

“Lotus was not just efficient, but a lovely gentleman. Go geeks !!!!!”

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Posted 1 month ago

Hi Merryl! Thank you for your 5-star review and kind words! We're chuffed that our new technician Loftus is making such a positive impression with his efficiency and gentlemanly manner! Thanks again for sharing your feedback, we appreciate it!

Posted 1 month ago

“Have used the Geeks for years, including buying laptops from them. I trust them to understand my needs and have full confidence in their knowledge and professional efficient service.”

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Posted 1 month ago

Hi Anna! Thank you so much for your 5-star review. We're so glad to hear you've built such great confidence in our service over the years. It’s fantastic to know you’ve consistently felt understood and able to trust our expertise. We really appreciate your ongoing support—thank you again!

Posted 1 month ago

“Excellent service and all relevant information was provided.”

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Posted 1 month ago

Hi Reece! Thank you for your 5-star review! We're happy to hear you found our service excellent and that the information provided was relevant to you. We're just a call away should you need tech help in the future! Thanks again.

Posted 1 month ago

“We were very happy with our experience with Jared from Geeks on Wheels He was friendly, efficient and fixed all our tech problems for us Money well spent”

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Posted 1 month ago

Hi Douglas and Judith, thank you so much for your 5-star review! We're happy to hear that our technician Jared was accommodating, efficient, and most importantly, able to resolve the tech issues you needed help with. We really appreciate your feedback. Thanks again for taking the time to share it!

Posted 1 month ago

“Rob Corbet assisted my wife and I with our labtops which were both in need of attention. He listened carefully to our woes and quickly set about ironing out the problems that had developed over time. He was very professional, efficient, polite and explained enough to help us understand the problems and what was needed to fix them. He was also very methodical and systematic and clearly very knowledgeable. He also gave us good practical advice on what we needed by way of security and also on data storage. He left us feeling reassured and offered to assist us with any future issues that we may have with our laptops. He noted that my wife's lapto0p would need to be replaced and that he was happy to assist with advicew on any replacement model. In summary he is an asset to the Geeks on Wheels company and we would not hesitate to highly recommend him. He gave us excellent service.”

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Posted 1 month ago

Hi Barry and Jean! Thank you so much for your thoughtful 5-star review! We're really glad to hear that our technician Rob was able to assist you and your wife so thoroughly with your laptops. It's great to know you felt listened to, well-informed, and supported throughout the process. As an IT business, we strive to offer clear, methodical support and practical advice so you can feel more confident with your tech. We'll be sure to share your review with Rob and the team. He absolutely deserves the recognition for a job well done! We’re always here if you need us again, whether it’s choosing a new laptop or sorting out any future tech hiccups. Thanks again for recommending us! We really appreciate you taking the time to give us such awesome feedback.

Posted 1 month ago

“Pleasant manner Explained and fixed my computer problems Would recommend”

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Posted 1 month ago

Hi Valerie! Thanks so much for the 5-star review. We're glad you found the service pleasant and that our awesome technician not only fixed the issue but helped boost your tech confidence along the way. Really appreciate your kind words!

Posted 1 month ago

“The worker is very professional in attending to the problem and explaining what was wrong with the pc when I asked. He knows his work and will recommend him to anyone with computer problems.”

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Posted 1 month ago

Hi Angeline! Thank you so much for the kind words and 5-star review! We're glad to hear our technician was able to explain things clearly and get to the bottom of the issue. We really appreciate the recommendation, it means a lot! Thanks again!

Posted 1 month ago

“Prompt, reassuring, and obviously competent service by a very pleasant-mannered technician.”

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Posted 1 month ago

Hi Bill and Francine! Thank you so much for your 5-star review! We're really glad to hear you found our service timely, professional, and accommodating—those are exactly the qualities we strive for. It's also great to know your technician was pleasant and got everything sorted for you. Thanks again, we really appreciate it!

Posted 1 month ago

“Great service, on time, expert problem solving, fixed in short time and a very fair price. Would recommend Geeks On Wheels to anyone wanting a computer fix!”

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Posted 1 month ago

Hi Henry, thank you for your 5-star review! We're pleased to hear you found our service timely, professional and over all great! Thank you kindly for your recommendation. We really appreciate it!

Posted 1 month ago

“Jacob was extremely helpful, efficient, solved my problems and I would rate this service today as 10/10. Couldn't have been better. Thank you very much. Anna Noall”

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Posted 1 month ago

Hi Anna! Thank you for your 5-star review! We're absolutely chuffed to hear that our technician Jacob delivered a 10/10 service for you. Helpfulness, efficiency, and problem-solving are exactly the qualities we aim for all our Geeks to embody, so it’s fantastic to hear Jacob made sure of that. Thanks again.

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 6,903 reviews