Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,676 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Herschel was prompt arriving and very patient dealing with older computer Sorted out my problems and set up new computer ready to go Would recommend Geeks on Wheels for computer problems”

Helpful Report

Posted 2 months ago

Hi Jill, thank you for the 5-star review! We're delighted that Hershcel arrived promptly and was able to sort out your computer problems and get your new one up and running! Thanks for the kind words!

Posted 2 months ago

“Frustration set n when I couldnt connect my new printer to my laptop. After 2 days and many wasted hours Jack arrived and completed the job in about 35 mins. Amazing. He did say noone makes the setups easy that made me feel much better..”

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Posted 2 months ago

Hi Cheryl, thank you for the 5-star review! We're stoked to hear that Jack could get your new printer connected to your laptop after a couple of days of trouble! Printers can definitely be a bit pesky from time to time! Thanks for the kind words!

Posted 2 months ago

“Nate came today to help me sort out a p esky problem beyond my small ability to fix - the way Windows highjacks your files and switches them from Dropbox to One Drive without asking permission and loses some of them in the process! He was fast, efficient, helpful and generally a delight to work with. Thank You Nate and Geeks On Wheels...!”

Helpful Report

Posted 2 months ago

Hi Jennu, thank you for the 5-star review! We're super pleased that Nate could help you resolve your issue with your files switching places and that you found him a delight to work with! Thanks for the kind words; we'll be sure to pass them on to Nate!

Posted 2 months ago

“We recently had our yearly tec check and as usual, superb service and advice from Weonsuk, it's great knowing that we can always rely on friendly and AAA+ service from the 'Geeks' Thank you.”

Helpful Report

Posted 2 months ago

Hi Keith, thank for taking the time to leave us such a nice review. Thrilled to hear your recent visit from Weonsuk, was as great as usual. We take pride in our service and are stoked to hear it gets the AAA+ rating. Thanks again, and we hope to assist in the future should you require! Geeks on Wheels Team

Posted 2 months ago

“Very pleasant and patient with explanations”

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Posted 2 months ago

Hi Julia, thank you for the 5-star review! We're pleased that you found our technician pleasant and that they were patient with explanations. We hope that by explaining what he was doing, you feel more confident with your tech! Thanks again!

Posted 2 months ago

“Very happy with my WOF check and advice from TomM”

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Posted 2 months ago

Hi, thank you for the 5-star review! We're glad to hear that you're very happy with your WOF check and the advice Tom gave! Thanks for the kind words!

Posted 2 months ago

“Stephen was extremely helpful, precise clear and patient with an old man's requests. I was able to take some notes whilst going through some old issues I needed to fix. We appreciate having a 1 on 1 session as it is easier to clarify our problems and get quick solutions.”

Helpful Report

Posted 2 months ago

Hi Roy, thank you for the 5-star rating. It's great to hear that Stephen was not only helpful but also assisted clearly and patiently. Hopefully, your notes come in handy, but if you ever need further assistance, we're just a call away!

Posted 2 months ago

“Tec was excellent. Quick working.”

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Posted 2 months ago

Hi Dianne, thank you for the 5-star review! We're pleased to hear that our technician was excellent and able to get your tech working quickly! Thanks again!

Posted 2 months ago

“Prompt response, knowledgeable people, good to deal with. I’ve used them confidently for years.”

Helpful Report

Posted 2 months ago

Hi Jean, thank you for the 5-star review! We're pleased to hear that our technician was prompt, knowledgeable, good to deal with and able to help you with your tech troubles! Thanks for your support over the years!

Posted 2 months ago

“Ticked all four boxes for me Quailty, Service,Price & Good communication”

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Posted 2 months ago

Hi Gerry, thank you for the 5-star review! We're glad that our service was able to tick all four boxes and that our technician could help you with your tech troubles! Thanks for the kind words!

Posted 2 months ago

“Excellent service! The technician Vaughan was very patient and explained technical things in a way I understood! He provided valuable solutions to free up memory on the laptop and ensured my i-phone info was safely backed up too. I was very happy with the in-person appointment results today. Highly recommended. Thank you”

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Posted 2 months ago

Hi Sam, thank you for the 5-star review! We're stoked to hear that your visit from Vaughan went excellently and that he could find solutions to free up memory on your laptop and ensure your iPhone was backed up too! We're also pleased to hear that he explained technical things in a way that you could understand. We hope this brings you more confidence with your tech! Thanks again!

Posted 2 months ago

“Jared is most approachable and very considerate. It is great he has worked here before and knows the equipment. Just the right person for us oldies.”

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Posted 2 months ago

Hi Val, thank you for the 5-star review! We're thrilled to hear that Jared has been great at helping you with your tech troubles and that you find him approachable and very considerate! Thanks for the kind words!

Posted 2 months ago

“Technician was very helpful and was clear in his explanation of options and his response to questions. The work was carried out efficiently and in good time. Before he left the site he ensured that we were satisfied with the result and had information about the setup.”

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Posted 2 months ago

Hi Brian and Roberta, thank you for the 5-star review! We're glad to hear that our technician was very helpful and gave clear explanations of your options, and that he ensured you were both satisfied with the result before he left! Thanks for the kind words!

Posted 2 months ago

“Job no 485742. SamR was patient and respectful as I am not tech focused. He treated me with kindness and understanding in a very gentle manner. Thank you so much.”

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Posted 2 months ago

Hi Sue, thank you for the 5-star review! We're stoked to hear that Sam was patient, respectful and able to solve your tech troubles! We're so happy to hear he treated you with kindness and in a very gentle manner! Thanks for the kind words!

Posted 2 months ago

“Excellent service - very understanding.”

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Posted 2 months ago

Hi Jack, thank you for the 5-star review! We're glad you found our service excellent and that our technician was very understanding! Thanks again!

Posted 2 months ago

“Very pleased with the help provided by AnthonyC at Geeks on Wheels. Arrived promptly as per appt time, called when on his way so i knew when to expect him, great reassuring check-over and making-safe of my computer after a I clicked on a phishing link. Thank YOU AnthonyC, so much appreciated!”

Helpful Report

Posted 2 months ago

Hi, thank you for the 5-star review! We're pleased that Anthony arrived on time and was able to check over your computer to make sure it is all safe! We'll pass on your kind words to Anthony! Thanks again!

Posted 2 months ago

“Angus was highly organised and knew his stuff. He was efficient and really helpful in sorting things with my tv and internet. He has excellent interpersonal skills and was a great representative for the company. I have kept his details and will certainly use his services again when the need arises. Thanks Angus.”

Helpful Report

Posted 3 months ago

Hi Andrew, thank you for the 5-star review! We're thrilled that Angus was so well organised, efficient and helpful in sorting out your TV and internet! We’ll pass on your kind words to Angus! Thanks again!

Posted 2 months ago

“Matt was very helpful with all my queries regarding setting up my new computer and transferring my emails to the new computer, he showed a lot of patience and answered all my questions. I won't hesitate to recommend him to other people if they need help with their computer.”

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Posted 3 months ago

Hi Terhrad, thank you for the 5-star review! We're pleased to hear that Matt was very helpful and patient with setting up your new computer and transferring emails too! Thanks for the kind words!

Posted 2 months ago

“Ryan is very efficient & am very happy with the job he has done on my computer thank you Ryan!”

Helpful Report

Posted 3 months ago

Hi Yvonne and Leigh, thank you for the 5-star review! We're stoked that Ryan was able to help you with your tech troubles on your computer and that you're very happy with the outcome! We'll pass on your kind words to Ryan! Thanks again!

Posted 3 months ago

“Very happy with the help and advice provided.”

Helpful Report

Posted 3 months ago

Hi Jocelyn, thanks for the 5-star rating and kind words. Glad we could assist with your tech troubles and provide some useful advice along the way!

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 7,676 reviews