Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,006 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,006 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very professional young guysw who explained everything in plain English.”

Helpful Report

Posted 2 months ago

Hi Sallyann! Thank you for your 5-star review! We're happy to hear you found our service professional and accommodating with thanks to the awesome technicians who assisted you! Thanks again for your feedback, we appreciate it!

Posted 2 months ago

“Jared was oromot, efficient and easy to work with, explaining things in an easy to understand way.”

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Posted 2 months ago

Hi Rose! Thank you for your 5-star review! It's great to hear you found our service timely and accommodating, with many thanks to our awesome technician Jared. We're just a call away should you need tech help in the future. Thanks again!

Posted 2 months ago

“Obviously safed time and tears having Aaron sort everything out, very happy with outcomes. nice man as well”

Helpful Report

Posted 2 months ago

Hi Alan, thanks so much for the 5-star review! We're really glad we could take some of the stress off your plate and help get your tech sorted just the way you needed. Thanks again for providing your feedback, we appreciate it!

Posted 2 months ago

“IN short Geeks is superb. My file notes will gtell you of the saga. My dear late wife Susan used to say the computer is my second wife - it is critically important me even more now I am a team of one without Susan. Throughout a v stressful period following a disastorus Apple systems upgrade, with one issue after another, technicians at sometimes making mistakes (I lost hundreds of songs in the process) the company has acted professionally, not charging on truly appropriate occasions. Today's visit related to the wrong size of back up - I wondered because I keep being told there is not enough storage space -and have been (needed to) trying hard to delete old unused files. Someone at Geeks noticed I had been provided with less backup storage - that is client service of the highest order because like had not been replaced with like. I recommend Geeks to contacts whenever appropriate. Thank you for reading these notes. Naturally willing to discuss. Michael Steer”

Helpful Report

Posted 2 months ago

Hi Michael, thank you for your 5-star review. We’re sorry to hear about the challenges you’ve experienced. Your kind words about our service, mean a great deal to us. We’re glad we could help identify the backup issue and make things right, and we appreciate your understanding and ongoing support. Your feedback is invaluable, and we’ll use it to continue improving. Please don’t hesitate to reach out if there’s ever anything more we can do for you. Thanks again.

Posted 2 months ago

“I have found the team fantastic. Their communication is excellent. They arrive when they inform you they will. They are professional, knowledgeable, polite and thorough. I cannot speak highly enough of Rob and would recommend him to anyone needing help with their computer.”

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Posted 2 months ago

Hi Glynnis, thank you for the glowing 5-star review. So pleased to hear you found the team and experience great. I will be sure to pass on your kind words to Rob and appreciate the recommendation. Thanks again!

Posted 2 months ago

“Jason was well organised and told me what was happening, what we had and didnt need and setting it all up efficently. Thanks, we can now enjoy internet and TV without hassle.”

Helpful Report

Posted 2 months ago

Hi Christine, thank you for the lovely 5-star review of Jason, he is one of our best. Enjoy the hassle-free and internet setup! Thanks again.

Posted 2 months ago

“Rob was very nice and helpful, will definitely use them again, highly recommended and priced well.”

Helpful Report

Posted 2 months ago

Hi Alana, thank you for the 5-star rating of Rob's recent visit. We'll be sure to pass on your kind words and look forward to assisting in the future should you require.

Posted 2 months ago

“So pleased to have asked for help. Great communication, easy to understand and they were happy to repeat anything I didnt quite get. Tidy and respectful, all round a great service. Thanks.”

Helpful Report

Posted 2 months ago

Hi Sally, what a lovely review, thank you. We are always happy to help and are glad to hear that your recent visit went well and you found it an all-around great service. We look forward to assisting in the future should you require!

Posted 2 months ago

“Chance was excellent. Very quick and efficient in sorting out problems and helpful in suggesting important improvements. Friendly and personable.”

Helpful Report

Posted 2 months ago

Hi Peter and Coral, thank you for the glowing 5-star review of Chance's recent visit. Glad to hear that he was able to get your tech problems sorted quickly and efficiently, whilst also suggesting some helpful improvements. Thanks again!

Posted 2 months ago

“Thank you SamR. Really helpful and thinking outside the box. Again Cheers”

Helpful Report

Posted 2 months ago

Hi Richard, thanks for the 5-star review. Great to hear Sam's out of the box thinking was able to get the issue resolved!

Posted 2 months ago

“Lee was very helpful and efficient and resolved what we could regarding emails. Also advised that Windows 10 will not be supported after October and recommended a new computer as banking on app not safe. Very happy with his support today and a pleasant young man.”

Helpful Report

Posted 2 months ago

Hi Mary, we appreciate the thoughtful 5-star review and will be sure to pass on your kind words to Lee. Thanks again and we look forward to assisting in the future should you require.

Posted 2 months ago

“ANTHONY WAS FANTASTIC, POLITE, VERY KNOWLEGABLE AND ABLE TO FIX ALL OUR PROBLEMS.”

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Posted 2 months ago

Hi Jill, thank you for the lovely 5-star rating and kind feedback of Anthony's recent visit. We're glad to hear he was able to fix all of your tech problems!

Posted 2 months ago

“Excellent friendly service. I've used them a few times now and they fix all the little issues which have been driving me crazy for months! A good value and easy way to upgrade your computer too.”

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Posted 2 months ago

Hi there, thank you for the 5-star rating and kind review. We always aim to give our customers the best experience possible, and it's great to hear you've found the service excellent on a few different occasions. Thanks again!

Posted 2 months ago

“Our Geek (Aman?) was amazing. Came on time. Helped with our PC then because he had time fixed our apple tv for us. Polite, respectful and very obliging and knowledgable Thank you so much Alwasy good service from Geeks on Wheels”

Helpful Report

Posted 2 months ago

Hi Shona, Thanks for the awesome 5-star review. Glad to hear we could help with a couple of tech issues while on-site. We'll be sure to pass on your kind words to Aman. Thanks once again!

Posted 2 months ago

“We're so pleased to have chosen Geeks on Wheels. As Seniors & not computer geeks we were pleasedto have Paikea guide and show us where togo & what to do. Paikea was very patient with us, professional & certainly know his way around the computer. He sorted the issues and called back hen we had a coupleofminor issues. In future ifwehave computer issues we certainly would like Paikea to assist us. thank you & Regards -Graham & Thava Guy.”

Helpful Report

Posted 2 months ago

Hi Graham, thank you for taking the time to leave such a lovely review of Paikea's recent visit. We will be sure to pass on your kind words. We are passionate about helping our customers get the best possible experience out of their tech, so please reach out if there is anything we or Paikea can assist with in the future. Thanks again!

Posted 2 months ago

“Ben, today and other Geeks have been brillant and so HELPFUL.”

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Posted 2 months ago

Hi Dayle, thanks for the 5-star rating of Ben's recent visit. Awesome to hear such positive feedback of him and previous Geeks. Helpful is exactly what we aim to be! Thanks again.

Posted 2 months ago

“Very efficient”

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Posted 2 months ago

Hi Neville, thanks for the 5-star review!

Posted 2 months ago

“Fantastic assistance from Anthony, he was empathetic and helped me easily navigate my way around the laptop. He answered all my questions and sorted the problems I have been having.”

Helpful Report

Posted 2 months ago

Hi there, thank you for the lovely 5-star review of Anthony's recent visit. It's great to hear he was able to answer all of your questions and provide solutions for the issues you've been having. Thanks once again, and we hope to assist in the future should you require.

Posted 2 months ago

“Rob from Geeks on Wheels came to our place and fixed our Alexa speaker within 1/2 hour. He didn't muck around and did a terrific job. When we find the second speaker We will call him out again... straight away. Thank you Rob and thank you Geeks.”

Helpful Report

Posted 2 months ago

Hi Jill, thank you for the kind feedback of Rob's recent visit! We will make sure to pass on your kind words and look forward to helping with the setup of your additional speakers. Thanks again!

Posted 2 months ago

“I am very pleased with the great work of Paul who was able to reconnect the printer with the computer. He was very patient and determined to fix the problem properly. Thank you. Cassandra Ralph”

Helpful Report

Posted 2 months ago

Hi Cassandra, thank you for the 5-star review! We're stoked to hear that Paul was able to get your printer issues resolved properly with a bit of determination. Thanks again!

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 7,006 reviews