Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,006 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,006 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So much to know and be aware of when you upgrade and buy a new device. Geeks give me piece of mind by sorting out my issues with me in an extremely helpful way.”

Helpful Report

Posted 2 weeks ago

Hi Merilyn! Thanks for the kind words and 5-star review! Upgrading can definitely feel overwhelming, so we're really glad we could give you peace of mind and help make the process smoother. Always here if you need us! Thanks again.

Posted 1 week ago

“Excellent service from Brandon. Very patient and good at simplifying access and navigating around use of devices.”

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Posted 2 weeks ago

Hi Jacqueline! Thank you for your 5-star review! We're so glad you found our service excellent, with many thanks to our awesome technician Brandon. It's great that he was able to make things easier to understand and navigate. Thank you for taking the time to share your feedback, we appreciate it!

Posted 1 week ago

“Rob C provided excellent service. He walked me through the various steps he was taking. He was very efficient and effective. We previously had 3 different IT people try to increase the speed of our wifi and to eliminate problems printing. After spending over $600, there was little improvement. Rob, increased the speed substantially and eliminated the problems we were having with our printer. I would highly recommend Rob for any IT issues you may have.”

Helpful Report

Posted 2 weeks ago

Hi Lynn, we are stoked that you eventually found us and Rob and even more stoked he was able to get your wi-fi up to speed and solve your printer problems. Thank you for taking the time to leave us such a great review and we will be sure to pass on your kind words to Rob.

Posted 2 weeks ago

“Hershell...outstanding service, advice, and knowledge! Certainly recommend him in the future.”

Helpful Report

Posted 2 weeks ago

Hi Peter, thanks for the 5-star review of Herschel's recent visit. We'll be sure to pass on your kind feedback and are happy to have your recommendation.

Posted 2 weeks ago

“Great service by Herschel Singlee as I have no idea about computers Herschel set my computer up for me and our new one as well . Very friendly”

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Posted 2 weeks ago

Hi Barry, thank you for taking the time to leave us a lovely 5-star review and thank you for giving our service a go. We will be sure to pass on your feedback to Herschel and hope to assist in the future should you require. Thanks again!

Posted 2 weeks ago

“Angus the Geek Technician who came yesterday was great. Personable, friendly, confident and really knowledgeable. All of our issues have been resolved. He didn't make us spend any money we didn't need to even though he could have.”

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Posted 2 weeks ago

Hi Gabrielle! Thanks so much for the kind words and 5-star review! We're very chuffed to hear our technician Angus took such great care of you. Friendly, knowledgeable, and looking out for your best interests. We'll be sure to pass this on to him! Thanks again.

Posted 2 weeks ago

“Excellent efficient service. No upselling, but did discuss options.”

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Posted 2 weeks ago

Hi Michelle! Thanks for the great feedback and 5-star review! We're glad you appreciated the efficient service and honest advice! We're just a call away should you need tech help in the future. Thanks again.

Posted 2 weeks ago

“Once again Vivek was brilliant. So helpful and a very nice, pleasant tech. Thank you heaps!!”

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Posted 2 weeks ago

Hi Barbara! Thank you for your 5-star review! We're happy to hear our technician Vivek impressed you with his service, yet again! Thank you kindly for taking the time to share your feedback, we appreciate it.

Posted 2 weeks ago

“I am really happy with Daniel as he is the best communicator I have had.”

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Posted 2 weeks ago

Hi Kahukore! Thank you for your 5-star review! It's great to hear our technician Daniel was able to communicate well and ultimately get your tech sorted! It's not only important to us that "We Fix Your Tech!" but that we also leave you feeling more confident with it once we leave! Sounds like Daniel did just that so we'll be sure to pass on your thanks! Thanks again!

Posted 2 weeks ago

“Angus has done a great job checking and upgrading all systems, and explained any changes made. Thoroughly reccomend his service and knowledge - much appreciated, Colin.”

Helpful Report

Posted 2 weeks ago

Thanks so much for the great feedback and 5-star review, Colin! We're glad to hear our technician Angus took good care of everything and kept you in the loop along the way. We're just a call away should you need tech help in the future. Thanks again and cheers for your recommendation!

Posted 2 weeks ago

“I feel very confident with service I got and that my laptop is free of any virus. The guys were very friendly and helpful, even checcked my mobil phone to make sure that was okay.”

Helpful Report

Posted 2 weeks ago

Hi Loma! Thank you for your 5-star review! We're so glad to hear you're feeling confident your laptop’s virus-free, and it’s awesome the team could give your mobile a quick check too. Friendly and helpful is exactly what we aim for, so thanks again for sharing your lovely feedback.

Posted 2 weeks ago

“so fast and reliable, thanks man”

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Posted 2 weeks ago

Hi Elviz! Thank you for your 5-star review! We're happy to hear you find our service timely and accommodating, with many thanks to the technician who helped you out. We're just a call away should you need tech help in the future. Thanks again for your kind words!

Posted 2 weeks ago

“Excellent service from Geeks on Wheels, and from Rob who recommended and set up my new ASUS laptop, and provided a great orientation to the new and changed functionality. It was a pleasure to have access to Rob's knowledge and skills throughout the process.”

Helpful Report

Posted 2 weeks ago

Hi Noeleen! Thank you for your 5-star review! We're glad to hear our technician Rob was able to help you find the right ASUS laptop and get everything set up smoothly. It’s great knowing his knowledge and support made the process a positive one. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 2 weeks ago

“We are very pleased with our new computer we bought from Geeks On Wheels. Loftus was very patient and explained everything clearly. Highly recomended.”

Helpful Report

Posted 2 weeks ago

Hello! Thanks so much for the kind words and 5-star review! We're glad you're enjoying your new computer, and it's great to hear our technician Loftus made the setup process easy and clear. Oh, and thank you for the recommendation, we appreciate it!

Posted 2 weeks ago

“Turned up by 9am. Installed TV very efficiently. Helped shift old YV Showed us how to use it Personable, very approachable Coming back with needed cable”

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Posted 2 weeks ago

Hi Celia! Thanks for the great 5-star review! Sounds like everything went smoothly. We're glad you felt supported and informed throughout the visit. We're sure our technician will make sure that needed cable gets to you soon! Thanks again.

Posted 2 weeks ago

“Excellent service after prompt discussion”

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Posted 3 weeks ago

Hi Janet! Thanks for the great feedback and 5-star review! We're glad we could provide excellent service and that everything was handled promptly. Always happy to help!

Posted 2 weeks ago

“Professionable and friendly”

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Posted 3 weeks ago

Hi Mary! Thank you for your 5-star review! It's great to hear you find our service professional and friendly. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 2 weeks ago

“Brilliant service, will have no problem having your team back to help again Your team is fabulous.”

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Posted 3 weeks ago

Hi John! Thanks so much for the kind words and 5-star review! We're happy to hear you'd be happy to have us back. We're here whenever you need us. Appreciate the shoutout to the team!

Posted 2 weeks ago

“Polite very polished and nice person”

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Posted 3 weeks ago

Hi Nigel! Thank you for your 5-star review! It's great to hear your technician was polite, well-presented and had a pleasant manner. All great qualities we expect from all of our technicians. Thanks again for your kind words.

Posted 2 weeks ago

“Excellent many thanks George”

Helpful Report

Posted 3 weeks ago

Hi George! Thank you for your 5-star review! It's great to hear you find our service excellent! We appreciate you taking the time to share your feedback.

Posted 2 weeks ago

Geeks on Wheels is rated 4.8 based on 7,006 reviews