Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,005 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,005 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was very happy with the service. They arrived when they said they and Angus was friendly and fixed everything I wanted and explained it so Icould understand.”

Helpful Report

Posted 4 weeks ago

Thanks for the 5-star review Andrew, great to hear Angus was able to fix everything and get you back up to speed!

Posted 4 weeks ago

“Cynthia and I were very pleased with the work that Sashika did for us today. He sorted out the many problems we were having in a very professional manner, while explaining what and why he was doing something, in a way that was easily understood. A very personable person.”

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Posted 4 weeks ago

Hi Cynthia & Mike, thank you for the great review of Sashika's recent visit. Great to hear he was able to get through your list of tech troubles, whilst showcasing some of the qualities we love to see in our technicians. We'll make sure to pass on your feedback, and thanks once again!

Posted 4 weeks ago

“Chance was a delight. Arrived punctually. Sorted our technology in a calm, professional and respectful manner. He explained what he was doing and was very patient as we were installing and changing our systems. Nothing was a bother to him - he incorporated our additions and changes (of mind sometimes) with aplomb! Would ask for Chance by name next time we have to use the Geeks on Wheels (Let's hope thats not too soon:)”

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Posted 1 month ago

Hi Wendy, thanks for the lovely 5-star review of Chance's recent visit. It's great to hear such lovely feedback, and we will be sure to pass on your kind words.

Posted 4 weeks ago

“Heath is a very personable and capable young man who completely addressed my requirements to my highest satisfaction , once I explained to him clearly what my requirements were. I wish him and Geeks on wheels the best , going forward. Thank you Chula RajapaksE MNZM”

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Posted 1 month ago

Hi Chula! Thank you for your review, we are happy to hear that you had a great experience with Heath.

Posted 4 weeks ago

“Angus was very polite and professional. He solved problems effectively and talked us through the process he took. Thanks Angus, onya mate.”

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Posted 1 month ago

Hi Floyd, thank you for your 5-star review! We're so glad to hear that our technician Angus was not only polite, professional, and efficient, but also took the time to walk you through the process, leaving you feeling more confident with your tech moving forward.Thanks again for taking the time to share your feedback, we appreciate it!

Posted 1 month ago

“Very happy with assistance provided.”

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Posted 1 month ago

Hi Ann! Thank you kindly for your 5-star review! It's awesome to hear you're more than happy with the results of our service. We're just a call away should you need anymore tech help in the future! Thanks again!

Posted 1 month ago

“Daniel was not only efficient and completed the task to a high standard, he is a lovely man and very helpful.”

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Posted 1 month ago

Hi Allison! Thank you so much for your 5-star review! We’re glad to hear that our technician Daniel not only delivered great results, but was also timely, helpful, and all-round accommodating! Exactly the kind of feedback we love to hear. Thanks again! We really appreciate you taking the time to share your experience!

Posted 1 month ago

“Recived very good service from Jered having my computer connected and set up. His follow up service is also valued.”

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Posted 1 month ago

Hi Eleanor! Thank you for your 5-star review! It's great to hear the set up and connection of your new computer went smoothly, thanks to our awesome technician Jared! Thanks again for taking the time to share your feedback, we appreciate it. We're just a call away should you need more tech help in the future.

Posted 1 month ago

“This is an amazing service. My need was great after a really traumatic experience with a scammer . Ben listened, empathised and explained what the service woud entail and then sensitively went about to check my laptop, ipad and two phones for any malware and inappropriate apps. A report was provided for use with the bank - thank you”

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Posted 1 month ago

Hi Lorraine! Thank you kindly for your 5-star review! As a tech company, we unfortunately see a lot of our customers dealing with the aftermath of scams. Scams are never nice, they can be devastating and incredibly frustrating. That’s why we expect all of our Geeks to support scam victims with sensitivity and care. So it’s awesome to hear our technician Ben helped make a not-so-nice situation feel a little less daunting. We’re very sorry you had to go through that, but we’re so glad Ben’s visit helped turn things around. Thanks again for your heartwarming feedback!

Posted 1 month ago

“Very helpful and solved all my questions”

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Posted 1 month ago

Hello! Thank you for your 5-star review! It's great to hear you felt well taken care of and that your questions were answered. We're just a call away should you need tech help in the future. Thanks again for your kind feedback.

Posted 1 month ago

“Solved m,y problems,ok.”

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Posted 1 month ago

Hi Tony and Janet! Thank you kindly for your 5-star review! It's great to hear we were able to solve your tech problems. We're just a call away should you need tech help in the future. Thanks again!

Posted 1 month ago

“I was very impressed with the service & advise given”

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Posted 1 month ago

Hi Geraldene! Thanks so much for the kind words and 5-star review! We're very glad to hear you were impressed with the service and advice given. We're always happy to help, thanks again!

Posted 1 month ago

“Original request was sent by email over the long weekend, I followed up with live chat mid week to be informed that there were several requests made over the weekend. I followed up with a phone call and was assigned a technician 3 days later. Great service, great knowledge”

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Posted 1 month ago

Hi Craig! Thanks for your feedback and 5-star review! We really appreciate your patience over the long weekend. We're so glad to hear that once things got rolling, you received great service and knowledgeable support from the team. Always here to help when you need us! Thanks again.

Posted 1 month ago

“Matt is not what the average person thinks an IT geek would be like. Matt has the IT knowledge, fast at fixing problems and most of all he has social skills so can converse well. Thanks”

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Posted 1 month ago

Hi Liz! Thanks for the awesome feedback and 5-star review! It's awesome to hear our technician Matt exceeded your expectations. Fast fixes, great chats, and expert know-how sounds like a winning combo to us. Thanks again for your kind words!

Posted 1 month ago

“Ashvin did a great job connecting my new modem and had it up and running quick smart. He also advised me of various other things I could do to improve my mobile phone experience and he implemented some.”

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Posted 1 month ago

Hi Betty! Thanks for the great 5-star review! We're glad to hear our technician Ashvin got your modem sorted quickly and was able to offer some helpful tips for your mobile as well. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 1 month ago

“I always find Geeks on Wheels to be very professional, pleasant and to clearly explain anything I am unsure of.”

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Posted 1 month ago

Hello! Thanks so much for your kind words and 5-star review! We're really glad to hear you've had consistently positive experiences with our team. Clear communication and friendly service are definitely two things we aim for, so it's great to know we're hitting the mark! Thanks again.

Posted 1 month ago

“My Mac was at the end of its life and I was advised to buy a new one, which i have happily done through Geeks on Wheels. Anthony C was efficient, knowledgable and friendly to work with. All sorted thanks to Geeks on Wheels.”

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Posted 1 month ago

Hi Beck! Thanks for your 5-star review! We're so pleased to hear that our technician Anthony was able to help you through the upgrade process and make it a smooth experience. Enjoy your new computer, and don’t hesitate to reach out if you ever need a hand! Thanks again!

Posted 1 month ago

“Aaron has provided more than ex[ected. He helped with the upgrade, and provided peace of mind . He was top of his game with knowledge, skills and quitely supportive. Thank you so much AaronE”

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Posted 1 month ago

Hi Sue! Thanks so much for the lovely 5-star review! We're so glad to hear that our technician Aaron went above and beyond to help with your upgrade and provide that extra peace of mind. Thanks again for your feedback.

Posted 1 month ago

“pleased with service and product knowledge”

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Posted 1 month ago

Hi Tony! Thank you for your 5-star review! We're so pleased to hear you were happy with our service and level of product knowledge. If you need anything else, we're just a call away! Thanks again.

Posted 1 month ago

“As usual Ben answered our queries and checked our computer in a helpful and friendly manner.”

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Posted 1 month ago

Hello! Thank you for your 5-star review. We're glad to hear our technician Ben was his usual helpful and friendly self. It's always great to know when our techs are making a positive impact. If there's anything else we can help with, just let us know! Thanks again.

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 7,005 reviews