Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,903 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You need to understand... These legends are legitimately experts and want to help. Although I only used their live chat feature, it saved me so much stress and the technician I talked to was just fantastic. I'm pretty tech savvy and I'd narrowed the problem down so the whole exchange was only a few minutes but it was worth more than weeks of reddit browsing. 10/10”

Helpful Report

Posted 1 month ago

Hello! Thanks so much for the legendary 5-star review! We're really glad our live chat could save you the stress and even more glad it beat out weeks of Reddit browsing! Our team loves helping out, whether it's a quick fix or a deep dive, so it's great to hear you had such a smooth experience. Thanks again for taking the time to give us some feedback!

Posted 1 month ago

“Today we had Anuj come and help us out. He was very friendly, helpful and made things so easy to understand. Nothing was too much trouble and he answered all our questions we threw at him. Thanks, we really appreciated this service.”

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Posted 1 month ago

Hi Dee! Thank you so much for your kind words and 5-star review! It's so awesome to hear our technician Anuj was accommodating with your tech needs and had no problem answering your questions, ensuring you felt more confident with your devices going forward. We really appreciate you taking the time to give us some feedback. Thanks again.

Posted 1 month ago

“Aman was fantastic setting up my new computer & transfering everything from my old computer, I was very pleased. Aman was very helpful and patient with me and he didn't make me feel inferior because I am not that computer literate. Highly recommended”

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Posted 1 month ago

Hi Anita! Thanks so much for your 5-star review! We're so glad to hear the transfer from your old computer to your new one went smoothly. It's also great to know you felt well looked after by our technician Amandeep. We understand that not everyone speaks "computer geek," so we always aim to explain things clearly and simply. This way we know you'll feel more confident with your tech moving forward. Thanks again for your lovely feedback Anita!

Posted 1 month ago

“Antony C was very efficient and explained options, also demonstrated our new product well”

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Posted 1 month ago

Hi Diane! Thanks so much for your 5-star review! We're really glad to hear that Anthony was not only efficient, but also took the time to walk you through your options and give you a mini crash course on your new product. It's great to know you'll be feeling more confident using it going forward. We appreciate your kind words, thanks again for sharing!

Posted 1 month ago

“Geeks were helpful with organising the booking; number 456068. Sam was very knowledgeable and did a fantastic job, answering my questions clearly, and getting through my list of tasks, as speedily as possible.He was also very generous with his time. I would highly recommend him.”

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Posted 1 month ago

Hi Cate! Thank you so much for the lovely feedback! We're glad to hear the booking process went smoothly and that our technician Sam was able to help with everything on your list. Thanks again for the recommendation, and don’t hesitate to reach out if you need a hand with anything else!

Posted 1 month ago

“After not being happy the last time Geeks on Wheels sent round a different technician to help us with our new computer. He was so very helpful supportive and answered all of our questions and concerns. I would not hesitate calling them again.”

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Posted 1 month ago

Hi Doug! Thanks so much for your 5-star review. We're sorry your first experience didn’t quite hit the mark, but we’re really glad to hear the follow-up visit with a different technician made a positive difference. It's great to know you felt supported and got all your questions answered. Thanks again for the kind words! We’re just a call away if you need help with anything down the track!

Posted 1 month ago

“Job No:457022 Donavan is excellent to deal with, friendly and helpful. I would recommend him any time for assistance with computers. Regards, Russell Black”

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Posted 1 month ago

Hi Russell! Thank you for your 5-star review! It's awesome to hear our technician Donovan was so accommodating with your computer problems! We know he'll appreciate your kind words and recommendation. Thanks again.

Posted 1 month ago

“Friendly, timely, informative”

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Posted 1 month ago

Hi Gary! Thank you so much for your 5-star review. Being friendly, timely, and informative are big priorities for us as a mobile IT service, so it’s great to hear we’re hitting the mark. We really appreciate you taking the time to share your feedback! Thanks again.

Posted 1 month ago

“Jared, was a pleasure to work with and quick to take on the problems I had. It was all dealt with faster than I expected and I learned a lot. Geeks will certainly be my goto if I get myself into trouble again. Garry George, Dunedin.”

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Posted 1 month ago

Hi Garry! Thank you for the 5-star review! We’re so pleased to hear that your experience was not only timely but also gave you some helpful insights to feel more confident with your tech moving forward. Big thanks to our awesome technician Jared for making that happen! We’d love to be your go-to team for any future tech needs. Thanks again for your thoughtful feedback!

Posted 1 month ago

“After receiving a reminder for a recommended review and service for our PC, Weonsuk arrived and performed his usual extremely proffessional work. We acted on his advice regarding our computer's performance and our PC was taken to Geeks on Wheels office for the recommended servicing. Our Computer was back with us in no time and is up and running at light speed. So thank you once again Weonsuk and Geeks on Wheels for your valued expertise.”

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Posted 1 month ago

Hi Keith! Thank you so much for your kind words and 5-star review! We're really glad to hear that everything went smoothly and that your PC is now running at light speed. We'll be sure to pass your thanks on to our technician Weonsuk, he’ll be stoked to know his work made such a positive impact. Thanks again for trusting Geeks on Wheels, we’re always here when you need us!

Posted 1 month ago

“Very prompt and excellant service thank you guys had a small problem with my right blk speakerwire temp fixed now but can i get all speaker wire re cut please also a pc clean cheers will notify soon”

Helpful Report

Posted 1 month ago

Hi Michael, thanks so much for the 5-star review! We're really glad to hear you had a prompt and positive experience with our service. While speaker wire cutting isn't something we offer, a PC clean is definitely right up our alley, and we’d be happy to help when you’re ready. Just give us a call. Thanks again for your kind words!

Posted 1 month ago

“Ryan was one of the most helpful and friendly service people I have met - very diligent and knowledgeable. Thank you”

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Posted 1 month ago

Hi there, thank you so much for the lovely 5-star review of Ryan's recent visit. We will pass on your kind words and are stoked to hear you found him so knowledgeable, friendly and diligent. Thank you once again and we look forward to helping you in the future again, should you require.

Posted 1 month ago

“Outstanding. Calm, composed and confident from the outset that he could resolve the issue - which he did. Added a few tricks and tips also.”

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Posted 1 month ago

Hi Craig, thanks for the great review! We love hearing such positive feedback about our onsite technicians. A resolved issue with some handy tricks and tips is an ideal outcome, which is great to hear. Thanks once again Craig, and if you ever need some help with your technology in the future, please feel free to reach out.

Posted 1 month ago

“Very pleasant helpful young man who was very good with both his explanation and in fixing the problem”

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Posted 1 month ago

Hi Wendy, thank you for taking the time to leave us a great 5-star review. We are pleased to hear our technician provided some useful explanations while resolving the issue. Thanks again!

Posted 1 month ago

“Excellent service. Fast, friendly; a good listener.”

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Posted 1 month ago

Hi there, thank you for the great 5-star review!

Posted 1 month ago

“A marvellous young man Ajun came ,diagnosed the poblem,explained everything and fixed it! I live alone and usually nervouse about people I dont know being inside but he immediately put me at ease. Thanks so much!”

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Posted 1 month ago

Hi Litia, thank you for the kind feedback and 5-star rating. We are stoked to hear he was able to diagnose and fix your issue, all whilst putting you at ease. We understand that it's a real privilege to come into our customers' homes, so we always focus on being as courteous and respectful as possible. Thank you once again!

Posted 1 month ago

“So helpful and patient around my limited tech knowledge.”

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Posted 1 month ago

Hi Tracey, thank you for the lovely 5-star review. We are glad to hear you found our technician both patient and helpful, two things we strive to showcase in every appointment. Thanks again and please reach out if you need any help in the future!

Posted 1 month ago

“Jacob was very helpful and sorted our problem without having to use extra products. I wish we had used the services of GEEKS ON WHEELS, years ago. I would definitely recommend them.”

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Posted 1 month ago

Hi Pam! Thank you for your 5-star review! It's great to hear our technician Jacob got your tech issues sorted, with tools already at his disposal. We're just a call away should you need more tech help in the future. Until then, we appreciate your recommendation. Thanks again!

Posted 1 month ago

“Jacob arrived at the time he said he would. Very competant operator and accomplished all the 'fixes' I wanted together with explaining the processes and left me a happy senior citizen.”

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Posted 1 month ago

Hello! Thank you for your 5-star review! It's great to hear that our technician Jacob was timely, professional and ultimately got your tech fixed! It’s important to us that you’re in a better place with your technology when we leave, so we're chuffed to hear Jacob explained the process and left you feeling more confident going forward. Thanks again for your kind words.

Posted 1 month ago

“Had geeks on wheels set up our new computer and was not even shown one way on how it operates. But we are pleased our printer now goes. Since then they sent around another technician and sorted out all our problems. We are now very happy with what thgey have done. We would not hesitate using them again.”

Helpful Report

Posted 1 month ago

Hi there, we are sorry to hear that you didn't get any tutorial on using your new device. Teaching people how to use their technology is an important part of our service, and so if you missed out on receiving that, we would love to allow you to get it! Please call us on 0800424335 and ask to speak to a manager, and we can organize something for you!

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 6,903 reviews