Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,005 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,005 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good except he asked a lot of questions which I was not prepared for”

Helpful Report

Posted 3 weeks ago

Hi Barrie! Thank you for your 5-star review, it's awesome you found our service good! We're sorry to hear you felt unprepared for our questions. We only ask them to make sure we fully understand your setup and can tailor our support to your specific needs. It helps us get things right the first time. We really appreciate you doing your best to answer. It makes a big difference!

Posted 2 weeks ago

“Excellent Geek efficient worker, kept me 'in the loop'. Lovely chappie - covered all necessities within the hour.”

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Posted 3 weeks ago

Hi Merryl! Thank you for your lovely 5-star review! We're so pleased to hear your your technician was efficient, thorough, and kept you informed every step of the way. Thank you again for sharing your feedback, we appreciate it.

Posted 2 weeks ago

“Excellent service, so glad I chose this.”

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Posted 3 weeks ago

Hello! Thanks so much for the kind words and 5-star review! We're glad you chose us too! It's great to hear you had an excellent experience. Thanks again for sharing your feedback, we appreciate it.

Posted 2 weeks ago

“Rate 4 out of 5. Very efficient and good service, would use again.”

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Posted 3 weeks ago

Hello! Thank you for your review! It's great to hear you found our service efficient and good. We'll be more than happy to help you with your tech problems in the future. Thanks again!

Posted 2 weeks ago

“Camera install/setup -Easy to book, great communication and great service. Rob was awesome, polite and understanding, he is a good clear communicator and extremely knowledgeable, We are very comfortable having him around. Would highly recommend this service, its affordable and I always feel better knowing I'm getting professional service/set up/install. Thanks Rob.”

Helpful Report

Posted 3 weeks ago

Hello! Thanks so much for the wonderful review! We're so glad to hear the booking process was smooth and that our technician Rob made such a great impression. He really is a pro, and it's great to know you felt comfortable and confident with the service. Thanks again for recommending us!

Posted 2 weeks ago

“Justin let me know 30 minutes before arriving. He found that our wifi had been wrongly configured by a previous Geeks on Wheels tech. He sorted this and assisted with starting the change to Windows 11. Great to deal with.”

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Posted 3 weeks ago

Hi Allan, thank you for your 5-star review! We're really glad our technician Justin was able to get everything sorted and make the upgrade process easier. Sorry to hear about the earlier setup hiccup, but we're glad it's now back on track. Thanks again for your kind words.

Posted 2 weeks ago

“Heath understood what needed to be done and achieved it in a short time frame. He was very helpful with my compuer issues and didn't hesitate to deal with an unexpected glitch. Many thanks”

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Posted 3 weeks ago

Hi Bill and Philippa! Thank you for your 5-star review! We're happy to hear our technician Heath understood your tech needs and fixed your computer issues in a timely manner. We're just a call away should you need tech help in the future. Thanks again for your feedback, we appreciate it!

Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

Hello thank you for your 5-star review, it's great to hear you found our service great! We're just a call away should you need tech help in the future. Thanks again!

Posted 3 weeks ago

“Anuj was extremely knowledgeable on all aspects of the installation of our new Asus computer. Our questions were answered and addressed promptly. Anuj presented himself well and polite throughout our conversations.All was as quoted by Geeks on Wheels, well done.”

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Posted 3 weeks ago

Hi Allen and Sheryl, thank you for your 5-star review! It's great to hear our technician Anuj was polite, timely and overall accommodating to your tech needs. Enjoy your brand new ASUS computer! Thanks again for taking the time to share your feedback, we appreciate it.

Posted 3 weeks ago

“We are delighted with our new computer. Vaughan installed it today along with a new printer. He explained each stage to us and help us familirise ourselves with the tools we will be using. Everything worked perfectly and we felt very convident once we were using the new frames and tools. We thoroughly recommend him as he is excellent and very patient.”

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Posted 3 weeks ago

Hi Rod and Chris! Thank you kindly for your 5-star review! It's so great to to hear our technician Vaughan not only set up your new computer and printer, but also patiently explained the process so you felt more confident with your tech going forward. Thanks again for taking the time to share your thoughts, we appreciate it!

Posted 3 weeks ago

“BRANDON was exceptional, answered all my queries. Nice and patient.”

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Posted 3 weeks ago

Hi Merilyn! Thank you for your 5-star review! It's so great to hear our technician Brandon was accommodating to your tech needs and overall, provided an exceptional service. We're just a call away should you need tech help in the future. Thanks again for your kind words, we appreciate it!

Posted 3 weeks ago

“Anuj was prompt, polite, patient and extremely helpful. He got through a lot in a short time. Very much appreciated!”

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Posted 3 weeks ago

Hi Cath, thank you for the 5-star rating and kind review of Anuj and his recent visit. Those are all great qualities we love to see our technicians display, and we'll be sure to pass on your feedback. Thanks again!

Posted 3 weeks ago

“Angus installed our new computer on 3rd July. He provided absolutely first class service. He is knowledgeable, efficient and very willing to go the extra mile. We are delighted with the outcome. Thank you to Geeks on Wheels and to Angus.”

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Posted 4 weeks ago

Hi Paul and Ruth! Thanks so much for the wonderful feedback and 5-star review! We’re happy to hear our technician Angus delivered first-class service and that you're happy with the new computer setup. Thanks again from all of us at Geeks on Wheels!

Posted 3 weeks ago

“superb service”

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Posted 4 weeks ago

Hi Jan! Thank you so much for your 5-star review! It's great to hear you found our service superb! We're just a call away should you need more tech help in the future. Thanks again!

Posted 3 weeks ago

“Satisfied with assessment”

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Posted 4 weeks ago

Hi Brendon! Thank you for your 5-star review! It's great to hear you are happy with the outcome of our visit. Thanks again for taking the time to share your feedback.

Posted 3 weeks ago

“I am delighted with the service offered by Geeks on Wheels- from the initial fixing of a small problem with my old computer to the advice etc for condidering a replacement, to the ordering and installation of the new computer. Aman was so helpful , considerate and patient - I confess to being somewhat technically challenged !!! Wonderful service.”

Helpful Report

Posted 4 weeks ago

Hi Anne! Thank you so much for the lovely feedback and 5-star review! We're really glad our technician Amandeep was able to support you every step of the way, from the small fix to helping you get set up with a new computer. No need to worry about not being super confident with technology! That’s exactly what we’re here for! All the best with your new setup. Thanks again!

Posted 3 weeks ago

“We had a problem with one of our receipt printers and Heath from the local branch was assigned the job. Heath was very efficient and fixed the problem pretty quickly. As we had time left on our 1 hour appoitment we negotiated a price to install MalwareBytes on all of our relevant computers while he was there - we even received a reabte on our previously installed virus protection as a bonus. Heath was professional & thorough and I have asked for him to send me details of a business-wide contract for hardware/software support due to the impression he made.”

Helpful Report

Posted 4 weeks ago

Hi Shane! Thanks so much for your 5-star review! We're glad to hear our technician Heath was able to quickly resolve the printer issue and make the most of the rest of your appointment time. It’s great Heath got you set up with a reliable anti-virus too! We look forward to continuing to support you and your business in the future! Thanks again.

Posted 3 weeks ago

“5 out of 5 stars. Easy & straightfoward, with easy to understand explanations to questions. Friendly & helpful. Highly recomended. Huge Thanks”

Helpful Report

Posted 4 weeks ago

Hello! Thank you for the 5-star rating! We're so glad you found our service easy, straightforward, and helpful. And, that our explanations made sense (we know tech talk can get a bit much sometimes!). We really appreciate the recommendation and your kind words. Thanks again!

Posted 3 weeks ago

“I am really impressed with the service from Geeks on Wheels. Communication and efficiency were exemplary and the tech was kind and extremely helpful. Highly recommend them.”

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Posted 4 weeks ago

Hi Kim! Thanks so much for your 5-star review! We’re happy to hear you were impressed with our communication, efficiency, and that your technician was kind and helpful... That’s exactly what we aim for! We really appreciate the recommendation and look forward to helping you again whenever you need us!

Posted 3 weeks ago

“Thank you to the staff at Geeks on Wheels for your excellent customer service. A special commendation to Justin for his skill and knowledge of computers and for his willingness to share this his customers on site. Thank you to the staff on the "Anydesk" quick enquiry situations for your willingness to listen and to seek positive solutions to computer software problems. Much appreciated. signed Dennis Blank.”

Helpful Report

Posted 4 weeks ago

Hi Dennis! Thank you so much for your kind words and 5-star review! We're glad to hear you had a great experience with our team, both onsite and through our remote support. We really appreciate you taking the time to share this, and we're always here when you need a hand with your tech. Thanks again!

Posted 3 weeks ago

Geeks on Wheels is rated 4.8 based on 7,005 reviews