Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,619 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,619 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Jared is most approachable and very considerate. It is great he has worked here before and knows the equipment. Just the right person for us oldies.”

Helpful Report

Posted 1 month ago

Hi Val, thank you for the 5-star review! We're thrilled to hear that Jared has been great at helping you with your tech troubles and that you find him approachable and very considerate! Thanks for the kind words!

Posted 1 month ago

“Technician was very helpful and was clear in his explanation of options and his response to questions. The work was carried out efficiently and in good time. Before he left the site he ensured that we were satisfied with the result and had information about the setup.”

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Posted 1 month ago

Hi Brian and Roberta, thank you for the 5-star review! We're glad to hear that our technician was very helpful and gave clear explanations of your options, and that he ensured you were both satisfied with the result before he left! Thanks for the kind words!

Posted 1 month ago

“Job no 485742. SamR was patient and respectful as I am not tech focused. He treated me with kindness and understanding in a very gentle manner. Thank you so much.”

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Posted 1 month ago

Hi Sue, thank you for the 5-star review! We're stoked to hear that Sam was patient, respectful and able to solve your tech troubles! We're so happy to hear he treated you with kindness and in a very gentle manner! Thanks for the kind words!

Posted 1 month ago

“Excellent service - very understanding.”

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Posted 1 month ago

Hi Jack, thank you for the 5-star review! We're glad you found our service excellent and that our technician was very understanding! Thanks again!

Posted 1 month ago

“Very pleased with the help provided by AnthonyC at Geeks on Wheels. Arrived promptly as per appt time, called when on his way so i knew when to expect him, great reassuring check-over and making-safe of my computer after a I clicked on a phishing link. Thank YOU AnthonyC, so much appreciated!”

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Posted 1 month ago

Hi, thank you for the 5-star review! We're pleased that Anthony arrived on time and was able to check over your computer to make sure it is all safe! We'll pass on your kind words to Anthony! Thanks again!

Posted 1 month ago

“Angus was highly organised and knew his stuff. He was efficient and really helpful in sorting things with my tv and internet. He has excellent interpersonal skills and was a great representative for the company. I have kept his details and will certainly use his services again when the need arises. Thanks Angus.”

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Posted 1 month ago

Hi Andrew, thank you for the 5-star review! We're thrilled that Angus was so well organised, efficient and helpful in sorting out your TV and internet! We’ll pass on your kind words to Angus! Thanks again!

Posted 1 month ago

“Matt was very helpful with all my queries regarding setting up my new computer and transferring my emails to the new computer, he showed a lot of patience and answered all my questions. I won't hesitate to recommend him to other people if they need help with their computer.”

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Posted 1 month ago

Hi Terhrad, thank you for the 5-star review! We're pleased to hear that Matt was very helpful and patient with setting up your new computer and transferring emails too! Thanks for the kind words!

Posted 1 month ago

“Ryan is very efficient & am very happy with the job he has done on my computer thank you Ryan!”

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Posted 1 month ago

Hi Yvonne and Leigh, thank you for the 5-star review! We're stoked that Ryan was able to help you with your tech troubles on your computer and that you're very happy with the outcome! We'll pass on your kind words to Ryan! Thanks again!

Posted 1 month ago

“Very happy with the help and advice provided.”

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Posted 1 month ago

Hi Jocelyn, thanks for the 5-star rating and kind words. Glad we could assist with your tech troubles and provide some useful advice along the way!

Posted 1 month ago

“I'm comfortable using Geeks on Wheels; there team members work cooperatively with their customers. The technician for my area is a friendly, competent person whom I'm happy to have come to my home.”

Helpful Report

Posted 1 month ago

Hi Anne, thanks for taking the time to leave us a lovely 5-star review. We really appreciate the feedback, and as we are guests in our customers' homes, it's always great to hear when they are happy to have one of our technicians in their home to fix their tech troubles. Thanks again, and we hope to assist in the future should you require!

Posted 1 month ago

“Awesome job from the boys that had come in to install our tech equipment. Highly reccommended. :)”

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Posted 1 month ago

Thanks for the 5-star rating! Glad to hear the team could get all your setup sorted! Hope to help in the future, should you require.

Posted 1 month ago

“Fixed the problems with my laptop & printer”

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Posted 1 month ago

Hi Tony, thank you for the 5-star review! We're glad that our technician was able to solve the tech troubles that you had with your laptop and printer! Thanks again!

Posted 1 month ago

“Excellent service, efficient and friendly. Only issue was when the technician went to get up from kneeling he pushed on the arm of the sofa and broke one of the rear legs - so now I have to pay for the sofa repair as well as the Geeks bill”

Helpful Report

Posted 1 month ago

Hi Stephanie, Thank you for bringing this to our attention. We're sorry to hear that happened and would like to help with the damage our technician might have caused. Please get in touch and one of our managers will be able to help. Thank you for the 5-star review!

Posted 1 month ago

“Very efficient service, following a pleasant initial phone call to establish the problem with our security cameras and remote viewing. Sam arrived in a timely manner and after a few questions was able to quickly sort out the issue and resestablished a reliable way to view videos remotely, in less than an hour. Thanks Geek team.”

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Posted 1 month ago

Good morning David, Glad to hear that sam was able to resolve the issues you were experiencing and get you sorted with a reliable remote connection promptly. If you ever need assistance in the future, we would love to help!

Posted 1 month ago

“Anthony was great, such a pleasant person to deal with and sorted us (techno phobia people) out Couldn’t be happier.”

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Posted 1 month ago

Hi Mary, thank you for the lovely review! Great to hear that Anthony got you sorted, whilst also being great to deal with. We look forward to helping in the future, should you require and hope that your techno phobia continues to fade, haha!

Posted 1 month ago

“Thanks Aaron, you saved me again. Painless as possible even for a technophobe like me.”

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Posted 1 month ago

Hi, thank you for the 5-star review! We're glad that Aaron was able to save the day and fix your tech troubles! Thanks again!

Posted 1 month ago

“We would very highly recommend Angus from Geeks on wheels . He was on time , friendly , respectful and polite and very knowledgeable about setting up our IMac . He provided options for all our needs and ensured we understood our new computer. He linked our iPhones and iPads and future proofed our software. Angus was patient with us and nothing was a problem. We would encourage everybody who needs advice to use this service .”

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Posted 1 month ago

Hi Brian, thank you for the 5-star review! We're thrilled that Angus provided a on-time, friendly and knowledgeable service and that he linked your devices and future-proofed your setup! We’ll pass along your kind words to him! Enjoy using your new iMac! Thanks again!

Posted 1 month ago

“Satisfied with work and outcome.”

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Posted 1 month ago

Hi, thank you for the 5-star review! We're stoked that you're satisfied with our technician's work and the outcome of the job! Thanks again!

Posted 1 month ago

“Sam was great. He rectified our problems (human). Lovely to have visit us once again.”

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Posted 1 month ago

Hi Val, thank you for the 5-star review! We're pleased to hear that Sam was great and able to help you with your tech troubles! Thanks for the kind words!

Posted 1 month ago

“I had multiple problems with my PC and laptop. Jessee (Christchurch) was very methodical and patient with me, as he repaired things, and explaining the process along the way. Highly reccommended.”

Helpful Report

Posted 1 month ago

Hi Bill, thank you for the 5-star review! We're glad to hear that Jessee was methodical, patient and most of all, able to fix your problems with your PC and laptop! We're also pleased to hear that Jessee explained things along the way. We hope this leaves you feeling more confident with your tech! Thanks for the kind words!

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 7,619 reviews