Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,903 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We're so pleased to have chosen Geeks on Wheels. As Seniors & not computer geeks we were pleasedto have Paikea guide and show us where togo & what to do. Paikea was very patient with us, professional & certainly know his way around the computer. He sorted the issues and called back hen we had a coupleofminor issues. In future ifwehave computer issues we certainly would like Paikea to assist us. thank you & Regards -Graham & Thava Guy.”

Helpful Report

Posted 3 weeks ago

Hi Graham, thank you for taking the time to leave such a lovely review of Paikea's recent visit. We will be sure to pass on your kind words. We are passionate about helping our customers get the best possible experience out of their tech, so please reach out if there is anything we or Paikea can assist with in the future. Thanks again!

Posted 3 weeks ago

“Ben, today and other Geeks have been brillant and so HELPFUL.”

Helpful Report

Posted 3 weeks ago

Hi Dayle, thanks for the 5-star rating of Ben's recent visit. Awesome to hear such positive feedback of him and previous Geeks. Helpful is exactly what we aim to be! Thanks again.

Posted 3 weeks ago

“Very efficient”

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Posted 3 weeks ago

Hi Neville, thanks for the 5-star review!

Posted 3 weeks ago

“Fantastic assistance from Anthony, he was empathetic and helped me easily navigate my way around the laptop. He answered all my questions and sorted the problems I have been having.”

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Posted 3 weeks ago

Hi there, thank you for the lovely 5-star review of Anthony's recent visit. It's great to hear he was able to answer all of your questions and provide solutions for the issues you've been having. Thanks once again, and we hope to assist in the future should you require.

Posted 3 weeks ago

“Rob from Geeks on Wheels came to our place and fixed our Alexa speaker within 1/2 hour. He didn't muck around and did a terrific job. When we find the second speaker We will call him out again... straight away. Thank you Rob and thank you Geeks.”

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Posted 3 weeks ago

Hi Jill, thank you for the kind feedback of Rob's recent visit! We will make sure to pass on your kind words and look forward to helping with the setup of your additional speakers. Thanks again!

Posted 3 weeks ago

“I am very pleased with the great work of Paul who was able to reconnect the printer with the computer. He was very patient and determined to fix the problem properly. Thank you. Cassandra Ralph”

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Posted 3 weeks ago

Hi Cassandra, thank you for the 5-star review! We're stoked to hear that Paul was able to get your printer issues resolved properly with a bit of determination. Thanks again!

Posted 3 weeks ago

“Amandeep was very courteous, and checked out everything that was needed. Nothing was a problem. Very pleased all round with the service supplied.”

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Posted 3 weeks ago

Hi Mary-Anne, thank you for the lovely 5-star review of Amandeep's recent visit. It's great to hear you were pleased with the service provided and that everything was checked out. Thanks again and we hope to assist in the future should you need it!

Posted 3 weeks ago

“Lee was really great. Identified and fixed several issues expertly and efficiently. Thanks Lee.”

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Posted 3 weeks ago

Hello! Thanks so much for the great feedback and 5-star review! We’re glad to hear our technician Lee was able to sort everything out quickly and efficiently. Thanks again.

Posted 3 weeks ago

“Very pleased to have Donovan in our home today and value his knowledge re internet and Wifi process.”

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Posted 3 weeks ago

Hi Annette and Craig! Thank you for your 5-star review. We're happy to hear you find so much value in our technician Donovan, with his skills in sorting your Wi-Fi issues. Thanks again for taking the time to leave us some feedback, we appreciate it!

Posted 3 weeks ago

“I found Loftus was both knowledgeable and pleasant to deal with. Thank you.”

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Posted 4 weeks ago

Hi Dave! Thank you for your 5-star review. We're glad to hear our technician Loftus was both knowledgable and pleasant in your dealings with him. Thanks again for your feedback!

Posted 4 weeks ago

“quick service professional approach to problem and 100% satisfied with service fast, friendly and knowlageable”

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Posted 4 weeks ago

Hi John! Thank you for your 5-star review! It's awesome to hear you found our service timely, professional and accommodating! It's even more awesome to hear we ticked all the boxes for you and left you feeling 100% satisfied. We're just a call away should you need tech help in the future! Thanks again.

Posted 4 weeks ago

“Todays visit by Ryan was great, as per the norm for alll Geeks Staff I have dealt with. Pleasant and helpful and new his stuff. Much apreciated the help and the gift. Thank you”

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Posted 4 weeks ago

Hi Karen! Thank you for taking the time to leave us your kind 5-star review! It's always great to hear that our technicians are hitting the mark! Congratulations again on taking home our Geek+ exclusive giveaway! We hope you're enjoying your new goodies.

Posted 4 weeks ago

“Wall mounted my TV, got all my apps up and running. Check router speed and install a new one. Jared and Anthony were awesome. Felt very comfortable with them and they answered all my questions. Highly recommend them”

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Posted 4 weeks ago

Hi Glenys! Thanks so much for the great 5-star review! We're glad to hear our technicians Jared and Anthony made you feel comfortable and got everything sorted, from mounting the TV to setting up your apps and new router! Thanks again, we appreciate the recommendation!

Posted 4 weeks ago

“Lee was very helpful.”

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Posted 4 weeks ago

Hi David! Thanks for your 5-star review. It's great to hear you found our service helpful, with special thanks to our awesome technician Lee! Thanks again for sharing your experience.

Posted 4 weeks ago

“Weonsuk always fixes my problems and is patient with this elderly woman (who has been using compters for 45 plus years but still needs help)”

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Posted 1 month ago

Hi Jill! Thank you for the lovely 5-star review! It's great to hear our technician Weonsuk was able to fix your tech problems! With the way computers are always changing, it’s no wonder even the most experienced users need a bit of help now and then. You’re doing great and we’re always here when you need a hand! Thanks again!

Posted 4 weeks ago

“Super impressed with the work done by Sam. He graciously answered all my questions and made sure I understood what he needed to do. Many thanks for this excellent help.”

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Posted 1 month ago

Hi Margaret! Thanks so much for the lovely feedback and 5-star review! We're super glad to hear our technician Sam was able to help and took the time to walk you through everything. We're just a call away should you need any tech help in the future! Thanks again.

Posted 4 weeks ago

“Very efficient service carried out by very pleasant young man”

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Posted 1 month ago

Hello! Thank you for your 5-star review! It's great to hear you had a positive experience with our service, with special thanks to the technician who helped you out! We're just a call away should you need any tech help in the future. Thanks again.

Posted 1 month ago

“I have always found Geeks to be so helpful. This call was after a bank scam I had, and he came our promptly and double checked to make sure I would be safe in the future. They changed things on my laptop to make it more safe. Thanks”

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Posted 1 month ago

Hi Elizabeth! Thank you for your kind words and 5-star review. Scams can be incredibly stressful, so we're really glad we could be there to help when you needed it most. It's great to hear the technician was prompt, thorough, and helped boost your online safety. Thanks again for sharing your feedback!

Posted 1 month ago

“Excellent service from someone who was friendly, understanding, sympathetic and obviously knew what he was doing.”

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Posted 1 month ago

Hello! Thanks so much for the kind words! We're really glad to hear you had such a positive experience. Kind words about friendliness, empathy, and expertise are exactly what we strive for! So, thanks again for sharing your experience.

Posted 1 month ago

“Anthony was very competent, easy to understand and work with.”

Helpful Report

Posted 1 month ago

Hi Ian! Thank you for the 5-star review. It's awesome to hear our technician Anthony was so accommodating! We appreciate you taking the time to leave a review. Thanks heaps!

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 6,903 reviews