Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,192 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,192 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ashvin was a pleasure to deal with. Arrived on time and quickly sorted out my Printer WiFi connection problem and also synced my phone to my printer and recommended I transfer any docs from my phone to Google Drive then send to Printer. He also gave me some advice to ensure connection remains stable. We also discussed TV's VCR's and Ash recommended purchasing a 55 inch Smart TV for my living room and recommended some good brands and showed me his tablet and recommended when my Chromebook goes south I should consider replacing with an Apple tablet which would give me a more reliable choice. He also checked why my bluetooth was intermittently not working and he fixed that problem and BEST OF ALL he showed me how I could turn off AI on my new phone which kept jumping in when I was texting and putting in information I had not asked for and even worse the information given was incorrect and it was taking me ages going back and deleting the info Ai supplied and finishing my texts. I was ready to throw the phone into a very wet place!!!!. Absolutely would recommend Ash's service and knowledge and will be a regular client of Geeks on Wheels in future.”

Helpful Report

Posted 2 months ago

Hi Jan! Thank you for such a detailed and glowing 5-star review! We’re so glad our technician Ashvin could help with everything from your printer connection to customising your phone's settings to suit you! Even going the extra mile to share some helpful tech recommendations along the way. It’s great to hear you’d recommend his, and consequently our service, and we’ll be sure to share this awesome review around. We look forward to being your go-to tech team in the future! Thanks again for sharing your feedback, we appreciate it greatly!

Posted 2 months ago

“Angus turned up on time, was tidily dressed and well spoken so I was comfortable withv him in my home. He instantly diagnosed my problem and solved it, then spent some time servicing the computer snd tuning it up. I was well pleased”

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Posted 2 months ago

Hi Anne! Thank you for your 5-star review. We're happy to hear you felt comfortable having our technician Angus in your home. It's important to us that each and every on-site technician we send out onto the road and into our customer's homes are respectful, well-mannered, well-dressed and timely! So it's great Angus represented this so well. It's also great Angus diagnosed your tech issues, solved them, serviced your computer and even tuned it up! Thanks again for sharing your feedback Anne, we really appreciate it.

Posted 2 months ago

“Post scam, I had an appointment the next business day. Very helpful competent tech. answered my questions, and gave me the steps I needed to progress.”

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Posted 2 months ago

Hello! Thank you for your 5-star review. We're sorry to hear you experienced a scam. However, we're so pleased you felt well taken care of and were ultimately able to progress forward. Thank you for taking the time to share your feedback, we appreciate it!

Posted 2 months ago

“Awesome service”

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Posted 2 months ago

Hi Glennis! Thank you for your 5-star review. We're so pleased to hear you find our service awesome. Thanks again.

Posted 2 months ago

“I think it was very good but expensive.”

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Posted 2 months ago

Hello! Thank you for your 5-star review! We're pleased you find our service very good. We’re sorry to hear you find our rates on the higher side, but we want you to know we’re committed to keeping our pricing fair, reasonable, and honest! Thanks again for sharing you feedback, we really appreciate it!

Posted 2 months ago

“Tom came into our business and gave all systems a good health check, proctaivley looked at system use / age, and updated security software. Good attitude and really helpful.”

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Posted 2 months ago

Hi Andrew, thank you for your 5-star review! We're pleased to hear you found your business in good hands with our technician Tom. It's great he was able to give all your systems a thorough health check and in turn update their security software where needed. We really appreciate you taking the time to share your feedback, so thanks again!

Posted 2 months ago

“I accept,the fact that I had a very old computer and that the one I replaced it is 10 years old. And it may be that the issues with my computer were such that the Geeks did not understand the issues involved. But it cost nearly $800 to get set up. This form does not list all possibles. I conctacted geeks by the website. It took a few days for the reply to come back”

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Posted 2 months ago

Hi Phil, we're sorry to hear that you didn't have the best experience! A manager is going to contact you to attempt to assist with how we can improve this for you. Thank you for the review.

Posted 2 months ago

“The technician Angus, transfered data from old machine to new one and explained how everything worked. He also checked out that all systems were working correctly before departing. A very good representative for your company was this young man.”

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Posted 2 months ago

Hi Wayne! Thank you for your 5-star review! It's great to hear you had such a positive experience with our service, with thanks to our awesome technician Angus! We're glad he sorted your data transfer and also made sure everything else was operating effectively before leaving you to your devices. We appreciate you taking the time share your feedback, thanks again!

Posted 2 months ago

“Friendly professional service. Thankyou”

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Posted 2 months ago

Thanks for the 5-star review Janice!

Posted 2 months ago

“Loftus was really professional, quick, and knew what he was doing. I really appreciated the well thought out report he gave for me to hand into the bank as well that got accepted with no issues. He was very thorough. Thanks again!”

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Posted 2 months ago

Hi Felicity! Thank you for your 5-star review. We're so pleased to hear our technician Loftus took care of you every step of the way, from helping you with your immediate issues to going the extra mile. This is the kind of commitment we love to see from our technicians. We appreciate you taking the time to share your feedback, thanks again!

Posted 2 months ago

“Friendly, knowledgeable, quick and great service. Highly recommend.”

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Posted 2 months ago

Hi Phil! Thank you for your 5-star review! We're so pleased to hear you find our service accommodating, knowledgable and speedy! Thanks again for sharing your feedback and your recommendation, we appreciate it!

Posted 2 months ago

“We can't thank Angus enough for his incredible service. We are not tech savy and Angus explained things simply for us. The new upgrade is amazing, so sharp and quick.”

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Posted 2 months ago

Hi Mark and Karen! Thank you for your 5-star review. Technology is evolving fast and it's a hard one to keep up with. That's why we make sure all of our technicians, like Angus, can explain things simply with no confusing tech jargon. Hence why we're more than glad to hear you experienced this quality of service. Enjoy the new speedy upgrade. Thanks again for sharing your feedback, we appreciate it!

Posted 2 months ago

“did not disapoint as usual.”

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Posted 2 months ago

Hi Clifford! Thank you for your 5-star review. It's great to hear you continue to find our service impressive. We appreciate your feedback, thanks again!

Posted 2 months ago

“As previously, Amandeep was most helpful and instructive. He solved the problem experienced with my printer since updating to Sequoia, moved the printer to a cooler spot in my apartment, enabled photos from new phone to back up on Google and arranged storage to 100 gb. I appreciated his clear explanation of how to use and benefit from Geeks + - and his assistance in subscribing for a year.”

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Posted 2 months ago

Hello! Thank you for your 5-star review! We’re so pleased to hear our technician Amandeep was able to help with your printer issues, set up your photo backups, and make sure your storage is sorted. It’s great to know his clear explanations and guidance made the process easy. We're also chuffed Amandeep extended some advice to ensure you were getting the most out of your new Geek+ membership! Welcome to the Geek Club! Thanks again for sharing your feedback, we appreciate it!

Posted 2 months ago

“great service”

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Posted 2 months ago

Hello! Thank you for your 5-star review. We're chuffed you find our service great! Thanks again.

Posted 2 months ago

“Awesome service worth the payment and every cent would call again in a heart beat”

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Posted 2 months ago

Hi Shane! Thank you for your 5-star review! We're so pleased to hear you find our service worthwhile and overall, awesome! We'll be more than happy to help you whenever you need tech help in the future. Thanks again for your kind words, we appreciate it!

Posted 2 months ago

“Great knowledge and great service.”

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Posted 2 months ago

Hi Simon! Thank you for your 5-star review! It's awesome to hear you find our service knowledgable and overall, great. We appreciate you taking the time to share your feedback. Thanks again!

Posted 2 months ago

“Anthony was very helpful and solved all my technical problems, of which there were a few. He installed an updated OS, deleted expired files and restored my computer to a very high quality. I was very impressed.”

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Posted 2 months ago

Hi Lorraine! Thank you for your 5-star review. We're pleased to hear all of your technology issues were solved, with thanks to our awesome technician Anthony. It's great he updated your Mac, sorted your files and left your computer running brand new! We appreciate you taking the time to share your feedback. Thanks again!

Posted 2 months ago

“Happy with service even though the battery was not able to be replaced. Will look at getting it done at next location in Auckland.”

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Posted 2 months ago

Hi Peter! Thank you for your 5-star review. We're pleased to hear you're happy with the result of our service. All the best with getting your battery sorted. Thanks again for sharing your feedback, we appreciate it!

Posted 2 months ago

“jack was very efficient and showed instant understanding of the problem. He had access to research and was able to solve the problem which was that I had no access to magnification with a new desk top computer. and windows 11. He was also able to solve some problems with Windows 11 and explain some things. Thank you Jack.”

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Posted 2 months ago

Hi Margaret! Thanks so much for your 5-star review! We’re glad to hear our technician Jack was able to quickly understand and fix the issue on your new Windows 11 desktop, as well as help with those extra problems and explanations along the way. We appreciate you sharing your feedback! Thanks again.

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 7,192 reviews