Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,463 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,463 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had an issue with my laptop and Jack soughted it our promptly. He was extremeley effiient and explained everything in normal english, great service! I would highly reccommend these guys. Thank you”

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Posted 1 month ago

Hi Antony, thank you for the 5-star review. We're stoked to hear that Jack sorted your laptop quickly and explained things clearly! We hope this gives you more confidence with your tech! Thanks again!

Posted 1 month ago

“The service provided by Ashvin was excellent - I would like to have him next time.”

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Posted 1 month ago

Hi there, thank you for the 5-star review. We're stoked to hear that Ashvin was able to help you with your tech! Next time you have any tech troubles, you can let our call centre know that you would like Ashvin to come out, and they'll see if he's got a space in his schedule! Thanks again!

Posted 1 month ago

“Vivek Pia was my tech and was fantastic. Absolutly recommend.”

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Posted 1 month ago

Hi Steve, thank you for the 5-star review. We're glad to hear that Vivek was able to help you with your tech troubles! Thanks again!

Posted 1 month ago

“5 very good”

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Posted 1 month ago

Hi Shirley, thank you for the 5-star review! We're glad we could help with your tech troubles! Thanks again!

Posted 1 month ago

“Came promptly and was lovely to deal with and sorted many more of the problems we didn't know we had.”

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Posted 1 month ago

Hi Sandra and Ken, we're thrilled to hear that our technician came promptly and was able to sort out your tech troubles! Thanks for the positive feedback!

Posted 1 month ago

“Excellent!! Thank you once again :)”

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Posted 1 month ago

Hi Melissa, thank you for the 5-star review! We're glad we could help you with your tech troubles! Thanks again!

Posted 1 month ago

“Service was great, I was given regular updates on ETA, very pleased with the outcome”

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Posted 1 month ago

Hi Stephen, thank you for the 5-star review! We're pleased to hear you had a great experience with our service and that you were given regular updates around our arrival time! Thanks again!

Posted 1 month ago

“Very helpful. Great advice and education about about staying safe while using apps”

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Posted 1 month ago

Hi Lewese, thank you for taking the time to leave us a lovely 5-star review. It's great to hear that our visit not only helped with your tech troubles but also came with some useful advice and education. Thanks again!

Posted 1 month ago

“Dear Geeks I don't often require Geeks help , but when I do I find help on the phone is mostly helpfull. I therefore rate you 5 out of 5. yours sincerely Jim Conolly. Member number 181067”

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Posted 1 month ago

Hi Jim, Thank you for the 5-star rating and kind words Jim. We're always happy to help when needed!

Posted 1 month ago

“Richard was absolutely briliant. He acheived everything I needed, wanted and more. His friendly and understanding disposition was great for me as an old fart that obviously struggles with It issues.”

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Posted 1 month ago

Hi Grant, thank you for the 5-star review! We’re really glad Richard delivered everything you needed and more, and that his friendly, understanding approach hit the mark! We’ll be sure to pass your kind words to Richard. Thanks again!

Posted 1 month ago

“Very good service, pleasant manner too.”

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Posted 1 month ago

Hi Graham, thank you for the 5-star review! We're glad that you had a great experience with our service and that you found our technician pleasant! Thanks again!

Posted 1 month ago

“I got him in to fix a problem which he sorted out in 5 Mins As we haad more time I got him to look a couple of other things which was great. He was one of thge best IT repairers I have dealt with”

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Posted 1 month ago

Hi, we're glad that our technician was able to sort out your main issue and a few others, too! Thanks for the kind words and positive feedback!

Posted 1 month ago

“Fabulous service right from the friendly receptionist. The technician was fabulous, great communication, arrived on time, took into account my 91 year old father's needs. He went over and beyond to help us. We will definitely use Geeks on Wheels again. Thank you!”

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Posted 1 month ago

Hi Paddy, thank you for the 5-star review! We're glad our team delivered friendly, on-time service and that our technician took your father's needs into account. We’ll be sure to pass your kind words to the team! Thanks again!

Posted 1 month ago

“Prompt, polite and professional service. Ability to resolve technical issues and care taken to explain in simple terms for non technical client.”

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Posted 1 month ago

Hi Mary, thank you for the 5-star review. We're thrilled that you found our service prompt, polite and professional! Our technicians take pride in explaining what they are doing in simple terms so that you can better understand and feel more confident with your tech! Thanks again!

Posted 1 month ago

“Hi I had what I thought was a routine laptop changeover data transfer, that due that due to new technolcoy changes, thruned out to be anythuing but routine. My Geek on Wheels, Jose, was outstanding in explaining the process, making calls to other staff where required to speed up the job and returning the following day to fast track the final data transfers and test. Given the complexity of the tasks, I couldn't be happier with the outcome. Thanks Jose, Grant.”

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Posted 1 month ago

Hi Grant, thank you for the 5-star review! We're thrilled Jose could explain the process, coordinate with the team, and complete the data transfers! We'll pass on your kind words to Jose! Thanks again!

Posted 1 month ago

“Prompt, friendly and professional service from first contact to completion of scheduled appointment”

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Posted 1 month ago

Hi Maria, thank you for the 5-star review. We're super pleased that you had a great experience with our service from the first contact to having a technician come help you out! Thanks again!

Posted 1 month ago

“I've used 'The Geeks on Wheels' for over 10 years to sort out and advise me with the technical problems. They are always knowledgeable good PC technicians, friendly, well mannered young men.”

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Posted 1 month ago

Hi Leonie, thank you for the 5-star review. We’re thrilled to hear you’ve trusted us for over 10 years and that you've found our technicians to be knowledgeable, friendly, and well-mannered! Thanks for the kind words!

Posted 1 month ago

“Reliable and know what they are doing!”

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Posted 1 month ago

Hi Mark, thank you for the 5-star review. We're thrilled that our technician was able to help with your tech troubles! Thanks for the kind words!

Posted 1 month ago

“Steven was absolutely amazing, really knowledgeable and efficient in sorting our Diagnostic laptop. Great job guys, keep it up!”

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Posted 1 month ago

Hi, thank you for the 5-star review. We're stoked that you found Steven really knowledgeable and efficient, and that he was able to help you with your laptop! Thanks again!

Posted 1 month ago

“Lovely chap”

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Posted 1 month ago

Hi Will, thank you for the 5-star review. We're super pleased you liked our technician! Thanks again!

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 7,463 reviews