Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,826 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,826 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Skilled with a tricky job. Explained what he was doing as he worked. Ensured I understood everything to use my new computer.”

Helpful Report

Posted 1 month ago

Hi there, thank you for the kind words. We’re glad that you found our technician skilled, that he explained what he was doing, and helped you understand how to use your new computer! We hope you now feel more confident with your tech! Thanks again!

Posted 1 month ago

“NateO arrive punctually, very courteous and pleasant person who really took the time listening to me and correcting my problems, which was appreciated.”

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Posted 1 month ago

Hi Roslyn, thank you for the kind words. We’re glad Nate arrived punctually, was courteous and listened to you! Thanks for the 5-star review!

Posted 1 month ago

“I have been experiencing issues with my wifi for about six months and my provider was not helping with this issue. I contacted Geeks on Wheels and Thomas A came around and within the hour he had sorted this problem out. Many thanks Thomas, you listened to me and then sorted the issue out. I highly recommend these guys.”

Helpful Report

Posted 1 month ago

Hi there, thank you for the positive feedback! We’re glad Thomas could listen and sort out the Wi-Fi issue quickly after having had issues with it for 6 months! Thanks for the kind words and the recommendation!

Posted 1 month ago

“Excellent service and quick response Highly recommend them”

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Posted 1 month ago

Hi Helen, thank you for the positive feedback! We’re glad you found the service excellent and the response quick! Thanks for the kind words and recommendation!

Posted 1 month ago

“lost whaT WAS WRITING BEFORE OR WASI IT SENT? Briefly , Santana's service was very good. Might need to explain price of a new PC , compared with other suppliers ?”

Helpful Report

Posted 1 month ago

Hi Micheal, thank you for the positive feedback! This is the only review we've gotten from you, so no worries about what you may have lost or sent! We're glad that Santana's service was very good! Thanks for the feedback; we'll pass that on to the managers for consideration. Thanks for trusting us with your tech!

Posted 1 month ago

“★★★★★ Excellent service from Geeks on Wheels. They were friendly, professional, knowledgeable, and very easy to deal with. Everything was sorted quickly, and the communication throughout was great. I would happily use them again and highly recommend them to anyone needing computer repairs or support.”

Helpful Report

Posted 1 month ago

Hi Michael, thanks for the 5-star review! We're glad you found the service friendly, professional, and easy to deal with, and that everything was sorted quickly with great communication! Thanks for the kind words and the recommendation!

Posted 1 month ago

“Thomas was great he resolved issues for me in quick time!!”

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Posted 1 month ago

Hi Greg, thanks for the 5-star review! We're glad Thomas was great and resolved your tech troubles quickly! Thanks again!

Posted 1 month ago

“I really like JustinA. He is patient and explains how I can learn new tasks. I would like to continue to be able to work with him in the future.”

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Posted 1 month ago

Hi Karin, thanks for the 5-star review! We're glad Justin was patient and explained things clearly, and that you’d like to continue working with him in the future! Just let our call centre know, and they'll do their best to set up an appointment with him if he's available! Thanks again!

Posted 1 month ago

“Great service very polite and sorted things out in no time. Will use again if I have any problems”

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Posted 2 months ago

Hi Stephen, thank you for the 5-star review! We're glad that you found our technician very polite and that he efficiently sorted out your tech troubles! Thanks for the kind words!

Posted 1 month ago

“I was not expecting afast return to my reguest i was brightly surprised when you responded so quickly thank you i sat up watching my TV until late.”

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Posted 2 months ago

Hi Bob, thanks for the 5-star review! We’re glad our quick response time surprised you in a good way and that it meant you could stay up watching TV! Appreciate the kind words!

Posted 1 month ago

“Our technician on saturday (Matt??) was great. Highly recommended.”

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Posted 2 months ago

Hi Andrew, thank you for the 5-star review! We're stoked to hear that Matt was great and able to help you with your tech troubles! Thanks for the kind words and the recommendation!

Posted 2 months ago

“Very very helpful service. Matt resolved all my computer, phone and tablet issues quickly and carefully explained answers to my questions. Much appreciated!”

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Posted 2 months ago

Hi Jean, thanks for the 5-star review! We’re glad Matt could help quickly with your phone and tablet issues and explain everything clearly! Thanks for the kind words and for trusting us with your tech!

Posted 2 months ago

“Jose from Geeks Auckland - was very helpful, and me managed to get a good result in the end. I would highly recommend Jose for any computer issues”

Helpful Report

Posted 2 months ago

Hi there, thanks for the 5-star review! We’re glad Jose was helpful and able to sort out your tech troubles! Appreciate the kind words and recommendation!

Posted 2 months ago

“Excellent service - prompt and comprehensive.”

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Posted 2 months ago

Hi Sarah, thank you for the 5-star review! We're stoked that our technician provided prompt and comprehensive service! Thank you for the kind words!

Posted 2 months ago

“As always,Justin applied his undoubted talents to my issue.Thank you Justin.We'll lmeet again my friend, somwhere down the line.Who knows where or when.Another day another time.We'll share a few old stories and memories on my mind.we'll meet again my friend somewhwere down the line.”

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Posted 2 months ago

Hi John and Eleanor, thanks for the 5-star review! We’re glad Justin could help again with your issue! Thanks for the kind words, and who doesn't love a bit of Lance James!

Posted 2 months ago

“Brent was great and provided an efficient professional and friendly service. He fixed my laptop issues and I could not have asked for or expected more.”

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Posted 2 months ago

Hi Michael, thanks for the 5-star review! We’re glad Brent delivered efficient, professional and friendly service and fixed your laptop issues! Your kind words mean a lot! Thanks again!

Posted 2 months ago

“It seems that more could have been accomplished, but there were some time constraints that prevented certain tasks from being completed.”

Helpful Report

Posted 2 months ago

Hi there, thank you for taking the time to leave your feedback and thoughts. Sorry we weren't able to achieve all that you'd hoped. We do aim to spend sufficient time with each customer to ensure they are satisfied and all issues are resolved. We do hope that you will trust us with your tech again in the future — Thanks, Geeks on Wheels Team.

Posted 2 months ago

“We required new email being set up with a domain name we had purchased for new company. Jose was great and set this up for 2 of us across 3 devices. Patient and lovely manner. Many thanks”

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Posted 2 months ago

“Nat from Geeks on Wheels amazing. Sorted out transfer of data from analog to Apple. Transferring photos data. Plus putting email on Apple. He also rang spark for me so I could get a new modem as mines wasn’t giving a great signal. Very impressed plus cost effective”

Helpful Report

Posted 2 months ago

Hi Susanne, thank you for the 5-star review. We’re thrilled that Nate could help with the data transfer, photos, and email setup on Apple, and assist with the modem issue by calling Spark! Glad you found it cost-effective too! Thanks for the kind words!

Posted 2 months ago

“Efficient patient with older people willinng to change direction. On time motivated relational achieved the goals and helped us find passwords etc.”

Helpful Report

Posted 2 months ago

Hi Pauline, thank you for sharing your kind feedback. We’re glad our technician was patient, on time, and helped you achieve your goals, including assisting with passwords! Thanks again!

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 7,826 reviews