Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,563 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,563 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ben was very thorough and very patient I am so grateful to have my new computer up and running 5/5”

Helpful Report

Posted 1 month ago

Hi Patricia, thank you for the 5-star review! We're thrilled to hear that Ben was very thorough and patient! We hope you enjoy using your new computer now that it's up and running! Thanks for the kind words!

Posted 1 month ago

“They didnt have all the tools they needed, I used my time to go find tools for them and then they wanted to charged me all those extra minutes. They didn't follow up for the service of my computer.”

Helpful Report

Posted 1 month ago

Hi Javier, We’re sorry to hear about this experience. We expect our team to have the right tools, respect your time, and follow up properly. I do see that your invoice was discounted to account for the time spent getting tools; however, it sounds like you had to make that happen instead of the tech who visited, adjusting that for you. I will get the technician to follow up with you regarding the lack of follow-up as it sounds like he was under the impression you were going to reach out to us which must have been a miscommunication! If you would like to discuss this further, please don't hesitate to reach out on 0800 424335 and ask to speak to Andy! Warm regards, Andy - Geeks On Wheels Manager

Posted 1 month ago

“This is the second time I've had Rob C here and he's so nice and helpful. Very happy with today's outcome .”

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Posted 1 month ago

Hi Jocelyn, thank you for the 5-star review! We're pleased to hear that every time Rob has been over, he's been nice, helpful and able to solve your tech troubles! Thanks again!

Posted 1 month ago

“Jared was very helpful. I appreciated that he used plain English language in his explanation. Ie, Not too technical. I appreciated that he checked a few things for me and gave good sound advice on different matters. Very professional Co to deal with. I’d use the service again.”

Helpful Report

Posted 1 month ago

Hi Marlene, thank you for the 5-star review! We're thrilled to hear that Jared was able to help you with your tech troubles and give you good explanations in plain English on what he was doing. We hope that this gives you more confidence with your tech! Thanks for the kind words!

Posted 1 month ago

“A VERY PLEASANT COMPETENT MAN IS SASHIKA”

Helpful Report

Posted 1 month ago

Hi Sir Patrick Lynch, thank you for the 5-star review! We're stoked that Sashika was able to help you with your tech troubles and that you found him pleasant! Thanks for the kind words!

Posted 1 month ago

“Technician very helpful and friendly Got my printer up and running thank you”

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Posted 1 month ago

Hi, thank you for the 5-star review! We're glad that you found our technician friendly and that he was able to help you with your printer! Thanks again!

Posted 1 month ago

“Highly recommend Richard for efficiency ,pleasantness and explaining tech issues in easy layman’s terms. Many thanks GoW”

Helpful Report

Posted 1 month ago

Hi Malcolm, thank you for the 5-star review! We're thrilled that Richard was able to help you with your tech troubles and that he explained everything in layman's terms! We hope that by explaining, you feel more confident with your tech! Thanks for the kind words!

Posted 1 month ago

“These guys make everything hassle free. My technician today BrandonH was so informative and informative. You guys alwasy go above and beyond!”

Helpful Report

Posted 1 month ago

Hi Lance, thank you for the 5-star review! We're stoked that Brandon was able to help you with your tech troubles and that you found him informative! Thanks for the kind words!

Posted 1 month ago

“Very helpful and explained well”

Helpful Report

Posted 1 month ago

Hi there, thank you for the 5-star review! We're glad that one of our technicians was able to help you with your tech troubles and that he explained what he was doing well! We hope that by explaining what he was doing, you can feel more confident with your tech! Thanks again!

Posted 1 month ago

“Fast efficient service from Geeks On Wheels.The technician Rob C was very pleasant and gave us a good deal.”

Helpful Report

Posted 1 month ago

Hi there, thank you for the 5-star review! We're pleased that Rob was very pleasant and that he gave you a good deal too! Thanks for the kind words!

Posted 1 month ago

“Thanks for the puntual and positive service. Faults were addressed and repaired with little effort. Interestly, Matt spoke and worked at a speed that I kept up with. He discussed the proceedure for each item I asked for. There was a no nonsence contact with the telephone contact.”

Helpful Report

Posted 1 month ago

Hi Gordon and Marilyn, thank you for the 5-star review! We're glad to hear that Matt was able to solve your tech troubles and explain what he was doing for each item! We hope that by explaining what he was doing, you now feel more confident with your tech! Thanks for the kind words!

Posted 1 month ago

“Anthony great service very polite”

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Posted 1 month ago

Hi Ron, thank you for the 5-star review! We're pleased that you found Anthony very polite and that he was able to help you with your tech troubles! Thanks again!

Posted 1 month ago

“Weonsuk is wonderful - would recomend company and service to anyone His service is perfect”

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Posted 1 month ago

Hi Ferne, thank you for the 5-star review! We're pleased that Weonsuk was wonderful and able to help you with your tech troubles! Thanks for the kind words!

Posted 1 month ago

“Jason fixed the issue I was having and got my printer working again. He also gave me some very good advice on some other issues and concerns I had.”

Helpful Report

Posted 1 month ago

Hi, thank you for the 5-star review! We're pleased to hear that Jason was able to fix the issue you were having with your printer and that he gave you some good advice on other issues and concerns too! We hope this gives you more confidence with your tech! Thanks again!

Posted 1 month ago

“I was informed when GoW were arriving. The service was friendly, professional and efficient.”

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Posted 1 month ago

Hi Julie, thank you for the 5-star review! We're glad that you had a great experience with us and that you found the service friendly, professional and efficient! Thanks again!

Posted 1 month ago

“Sashika is a ver y pleasent and knowledgeable tech. He expalined what he was doing every step of the way.”

Helpful Report

Posted 1 month ago

Hi David, thank you for the 5-star review! We're stoked that you found Sashika very pleasant and knowledgeable, and that he explained what he was doing throughout the whole process! Thanks again!

Posted 1 month ago

“Ben was extremely helpful and obliging in dealing with our issues especially the printer. He was very patient when explaining the few problems we had and made it easy to understand”

Helpful Report

Posted 1 month ago

Hi Dave and Henny, thank you for the 5-star review! We're thrilled that Ben was patient, helpful and able to sort out your issues with your printer! We're glad that he made your problems easy to understand, we hope this gives you more confidence with your tech! Thanks again!

Posted 1 month ago

“Fantastic service by Frank today.”

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Posted 1 month ago

Hi, thank you for the 5-star review! We're stoked that Frank was able to help you with your tech troubles and that he provided fantastic service! Thanks again!

Posted 1 month ago

“Very efficient service”

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Posted 1 month ago

Hi Jo, thank you for the 5-star review! We're glad you found our service efficient and that we were able to help you with your tech troubles! Thanks again!

Posted 1 month ago

“great service, from booking, to the expert efficient friendly technician. I'll be continuiing to call on them.”

Helpful Report

Posted 1 month ago

Hi Maxine, thank you for the 5-star review! We're thrilled to hear that you had a great experience with us, from first calling to one of our technicians helping you with your tech troubles! Appreciate the kind words! Thanks again!

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 7,563 reviews