Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,191 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,191 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Chase is a personable, skilled person who helped me sort out my fibre and printer issues. Chase made my experience a relaxed and successful time for me, and I'd happily have him come again. Thank you Chase.”

Helpful Report

Posted 1 month ago

Hi Kaylene, thanks for the 5-star review of your recent appointment. It's great to hear we could help with both your printer and fibre troubles. We appreciate the feedback and hope to assist in the future should you require.

Posted 1 month ago

“Nate was very helpful in explaining the computer layout. Very patient when I re-asked about a detail. Thank you Nate.”

Helpful Report

Posted 1 month ago

Hi Jean, thank you for the lovely 5-star review of Nate's recent visit. We love it when our customers ask questions along the way, and we fully encourage it, so are pleased to hear that Nate was able to help with your queries. Thanks once again!

Posted 1 month ago

“A very enjoyablf and informaltive time with Steavn Thank you Les”

Helpful Report

Posted 1 month ago

Hi Lez, thanks for the great 5-star review!

Posted 1 month ago

“StephenF provided an excellent service. He readily understood my problems with accessing my Gmail account and worked through fixing all issues. He also provided a cleanup process to improve PC performance and made changes to allow easier startup, shutdown and restart commands. StephenF was great at communicating what he was doing and why. I am very happy with the service provided by Geeks.”

Helpful Report

Posted 1 month ago

Hi Eddie, thank you for the great review of Stephen's recent visit. It sounds like Stephen provided an awesome experience, which we are thrilled to hear. We look forward to assisting in the future should you require and wish you smooth sailing with your tech needs!

Posted 1 month ago

“I have had 3 occasions now where I have received assistance from Geek technicians. Every one of them has been courteous, pleasant and so knowledgable and I have been very grateful to them. (With reference to the questions below, I did not require any deliveries.)”

Helpful Report

Posted 1 month ago

Hi Judith, your lovely 5-star review is really appreciated. We are glad to hear that you have had a positive experience with our technicians all three times. Hopefully you don't need our services again too soon, but we're always here and happy to help!

Posted 1 month ago

“Herschel did an amazing job fixing our broadband/ wifi connection problems”

Helpful Report

Posted 1 month ago

Hi there, thank you for the lovely 5-star review of Herschel's recent visit. Great to hear you are back up and running!

Posted 1 month ago

“Easily understood and very pleasant young man. His help and explanatins were easily understood. Will use again as required.”

Helpful Report

Posted 1 month ago

Hi Len, thank you for the lovely 5-star review of our recent visit. Great to hear you are pleased with the service and we will be happy to help in the future should you require!

Posted 1 month ago

“Excellent service. Technician had excellent knowledge of the products and explained step by step what was happening. Well done. We felt a part of the solution delivery!!! Regards Ian”

Helpful Report

Posted 1 month ago

Hi Ian, thank you for the great 5-star review. That last sentence is just what we like to hear! So glad we could not just fix your tech troubles but take you along on the journey. Thank you and all the best with your tech!

Posted 1 month ago

“Daniel gave excellent customer service and would definitely recomend him and Geeks on wheels. Have always had good service.”

Helpful Report

Posted 1 month ago

Hi Stephen, thanks for taking the time to leave us a review! We appreciate the kind words and 5-star rating, we'll be sure to pass on your feedback to Daniel. Thanks again!

Posted 1 month ago

“Excellent service. Fixed my issue in good time even though it was a tricky problem. Complimentary check of my PC was appreciated.”

Helpful Report

Posted 1 month ago

Hi Ruth, thank you for the 5-star rating, glad to hear our technician could resolve your issue, and in a timely manner. We hope to help in the future, should you require!

Posted 1 month ago

“Geeks on Wheels was prompt and extremely efficient. Our technician Chance was a very lovely and respectful young Man whom was fantawstic to have in our home.”

Helpful Report

Posted 1 month ago

Hi Les, thank you for the lovely 5-star review. We are super happy to hear that you found Chance prompt, efficient and respectful. We hope you have smooth sailing with your tech going forward. Thanks again, Geeks on Wheels!

Posted 1 month ago

“Chance was amazing to deal with. Arrived on schedule, sorted that issue we were having with outlr laptop, answered all our questions, and provided excellent service all together. Will be definitely using him again. Highly recommend Geeks on Wheels.”

Helpful Report

Posted 1 month ago

Hi Sandra, we really appreciate the glowing 5-star review of Chance's recent visit. We're glad all your questions were answered and your issues sorted, and we look forward to assisting in the future should you require! Thanks again.

Posted 1 month ago

“Knew what I needed done, but didn't know how to do it. Got it organized, and more. Very happy. Not guys that try and sell you stuff or take longer time just to get more money. Guys know their stuff and just get on with it.”

Helpful Report

Posted 1 month ago

Hi Tania, thank you for the lovely 5-star review. Really great to hear our technician got in, sorted the issue and more. Leaving you ready to go. Thanks again!

Posted 1 month ago

“The photo I sent bounced back from mail service undelivered ? help over phone from Jarod who solved the problems today”

Helpful Report

Posted 1 month ago

Hi Mary, thank you for the 5-star feedback. We are glad to hear Jared could help solve your issues. Please get in touch via email if you require assistance with the bounced back email. Thanks - Geeks on Wheels

Posted 1 month ago

“Knowledgeable, friendly, punctual, polite, patient, what more couild you want in a Geek!”

Helpful Report

Posted 1 month ago

Hi Barbara, thank you for taking the time to leave us such a lovely 5-star review. We are thrilled to hear you found our technician all of the above! All qualities we love our Geeks to display - Thanks again, and we hope to help in the future should you need.

Posted 1 month ago

“Very good service.”

Helpful Report

Posted 1 month ago

Hi Chris, thanks for the 5-star review!

Posted 1 month ago

“Fabulous company. Matthew, our technician, was amazing. His knowledge when setting up our tablet was fantastic and he explained everything as he went. We would recommend him and the company to everyone.”

Helpful Report

Posted 1 month ago

Hi Kevin! Thank you for your 5-star review! It's great to hear our technician Matt not only set up your new tablet, but also explained everything as he went along, so you felt more confident with your tech going forward. We really appreciate you taking the time to share your feedback and thank you very much for your recommendation!

Posted 1 month ago

“Matt took the laptop away and extracted all the data from the drive. He fixed the printing problems I had and gave us good advice on what brand and spec laptop I should be aiming for. I would recommend Geeks on Wheels to friend's.”

Helpful Report

Posted 1 month ago

Hello! Thank you kindly for your 5-star review. It's great to hear that our technician Matt fixed your printing problems, gave you some handy advice on upgrading your laptop and successfully retrieved your data. We really appreciate you taking the time to share your feedback and your recommendation of our services. Thanks again!

Posted 1 month ago

“Serviceman was prompt, punctual and very pleasant as he went about sorting out and explaining my computer problems. Because of his expertise, I was happy to buy a 1 year membership of Geeks on Wheels.”

Helpful Report

Posted 1 month ago

Hi Marylin! Thank you for your 5-star review. It's great to hear your computer problems were explained and ultimately solved for you. That is, with many thanks to the technician who ensured a prompt, punctual and overall pleasant experience for you. Thanks again for sharing your feedback and welcome to the Geek Club!

Posted 1 month ago

“Great service much appreciated.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your 5-star review. It's awesome to hear you find our service great. We appreciate you taking the time to share your feedback. Thanks again!

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 7,191 reviews