Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,463 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,463 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was very satisfied with the technical assistance and other advice given by the Technician Jason at the appointment at my home this morning. The computer problem was most satisfactorily dealt with.”

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Posted 1 month ago

Hi, thank you for the 5-star review. We're super glad that Jason was able to help you with your computer problem and that he gave you some guidance, too! Thanks again!

Posted 1 month ago

“Ben was amazing. Extremely helpful and gave great service.”

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Posted 1 month ago

Hi Geoff, thank you for the 5-star review! We're super glad to hear that Ben was amazing and was able to help you with your tech! Thanks again!

Posted 1 month ago

“Phoned prior, focused on issues, followed up as promised”

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Posted 1 month ago

Hi Alex, thank you for the 5-star review. We're stoked to hear that our technician was able to help you with your tech troubles! Thanks again!

Posted 1 month ago

“I was very relieved to have Angus fix my phone and check my computer. It's always good to have someone i can rely on to do a good job.”

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Posted 1 month ago

Hi Diane, thank you for the 5-star review! We’re super pleased that Angus could fix your phone, check your computer, and that you found him reliable and that he did a good job. We appreciate your trust and are here for any future tech needs. Thanks again!

Posted 1 month ago

“We are very imoressed with the service. Benv was a pleasure to meet and he approached our computer problems in a thoughtful and perceptive way. He kept us informed throughout and we now have renewed confidence in our system.”

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Posted 1 month ago

Hi John, thank you for the 5-star review. We’re thrilled that Ben was a pleasure to meet, approached your computer problems thoughtfully and perceptively, and kept you informed, renewing your confidence in your system! We strive to give our customers more confidence with their tech! Thanks again!

Posted 1 month ago

“Nate sorted out a problem for us with patchy internet and tidied up several other issues for us. He was prompt, friendly and was able to explain things to me in non-geek terms. We have used Geeks on Wheels in the past and would have no hesitation in using them again in future”

Helpful Report

Posted 1 month ago

Hi, thank you for the 5-star review! We’re stoked that Nate sorted out the patchy internet, was prompt and friendly, and explained things in non-geek terms. We appreciate your continued support and would be glad to help again in the future. Thanks again!

Posted 1 month ago

“Thank goodness for Geeks on Wheels, Stephen is always calm, helpful, friendly, highly skilled and a pleasure to deal with. He ensures that everything is fully functional and nothing is too small a task.”

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Posted 1 month ago

Hi Stephen and Linda, thank you for the 5-star review. We’re thrilled that Stephen provided a calm, helpful, friendly, high-skilled service, and that everything is fully functional. Thanks again!

Posted 1 month ago

“Sam was patient and understood my frustration, meanwhile fixinf my issues.”

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Posted 1 month ago

Hi Ross, thank you for the 5-star review. We're glad that Sam was patient and able to help you with your tech troubles! Thanks again!

Posted 1 month ago

“Matt was extremely helpful with all the issues on my laptop, some of which I'd been tolerating for the past few years.”

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Posted 1 month ago

Hi Noeline, thank you for the 5-star review. We're super pleased to hear that Matt was able to sort the laptop issues that have been bothering you for years! Thanks again!

Posted 1 month ago

“Very good service very pleased”

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Posted 1 month ago

Hi, thank you for the 5-star review! We're super pleased that you're pleased! Glad we could help you with your tech! Thanks again!

Posted 1 month ago

“I APPRECIATE your kindness and time &understanding my needs. Thank you.”

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Posted 1 month ago

Hi, thank you for the 5-star review. We're glad that you found our technician kind and understanding and that he could help you with your tech! Thanks again!

Posted 1 month ago

“3rd time using GOW and Nate was brilliant! Got my printer online and sorted in no time - he is very knowledgable, efficient and patient. He took the time to explain in an easy to understand way, and made sure I had no questions or further issues before finishing. Totally recommend Nate and GOW!! I was contacted quickly after submitting my original online request, and the communication since then has been awesome.”

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Posted 1 month ago

Hi, thank you for the 5-star review! We're thrilled Nate could get your printer online quickly and explain everything clearly! We'll pass along your kind words and appreciation to Nate! Thanks again!

Posted 1 month ago

“The amazing Hershel is just that amazing. Very very competent in his feild. I have already recommended Geeks on wheels to friends and family. No hesitation in getting Hershel back here if needed. Jan”

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Posted 1 month ago

Hi Jan, thank you for the 5-star review! We're super pleased that you had such a great experience with Herschel. We find him amazing too! Thanks for the kind words and for recommending us to friends and family! Thanks again!

Posted 1 month ago

“Punctual Very pleasant, knowledgeable, patient, helpful, understanding.”

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Posted 1 month ago

Hi Pat, thank you for the 5-star review. We're stoked that you found our technician very pleasant, knowledgeable, patient, helpful, and understanding! Thanks for the kind words!

Posted 1 month ago

“Great service - knowledgeable, efficient and clear explanations - polite and personable.”

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Posted 1 month ago

Hi Ripeka, thank you for the 5-star review! We're glad you had a great experience with our service and that our technician was able to clearly explain what he was doing! Thanks for the kind words!

Posted 1 month ago

“Arrived on time. Rob c was excellent and was able to explain and talk through the instructions without any technical confusion.Rob presented as a very good service expert. If a future requirement arises I will not hesitate in contacting Geeks on wheels.”

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Posted 1 month ago

Hi Barrie, thank you for the 5-star review! We're super pleased that you had such a great experience with Rob and that he was able to help you out and explain what he was doing! We hope that this gives you more confidence with your tech! Thanks again!

Posted 1 month ago

“Ashvin was extremely thorough and sorted out all the issues; and was very patient with the computer-illiterate he had to deal with. Very satisfied with the service.”

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Posted 1 month ago

Hi Philip, thank you for the 5-star review. We're stoked to hear that Ashvin was very thorough, patient and able to sort out all your issues! Thanks again!

Posted 1 month ago

“Richard was on time and the problem regarding the 'inaction' of the printer was diaognised and sorted. Several laptop problems unrelated to the printer were modified and the computer given a 'once over'.”

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Posted 1 month ago

Hi Bob, thank you for the 5-star review. We're thrilled to hear that Richard was able to sort out your printer and laptop problems! Thanks again!

Posted 1 month ago

“Fast and friendly. Got the job done and sorted out our problems fantastically.”

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Posted 1 month ago

Hi Ros, thank you for the 5-star review. We’re thrilled to hear you found us fast and friendly and that we sorted out your problems fantastically! Thanks again!

Posted 1 month ago

“Service was great, issue resolved, recommendations made and I am a very happy customer. Signed up for membership as well! Thansk you”

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Posted 1 month ago

Hi Donna, thank you for the 5-star review. We're stoked to hear that our technician was able to solve your issue! Thanks for signing up for the membership, too! Thanks again!

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 7,463 reviews