Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,303 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

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4.8

Based on 7,303 reviews

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good and excellent explanation what to do and not to do”

Helpful Report

Posted 1 month ago

Hi Alan, thanks for the 5-star review. We're glad our technician was able to give you a excellent explanation of what to do and what not to do. Thanks again!

Posted 1 month ago

“I found Ben to be very friendly & professional in his job explaining everything to me in detail and what the problem was. I would highly recommend Geeks on wheels to friends & family thank you Ben for a job well done.”

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Posted 1 month ago

Hi Stephen, thank you for the 5-star review. We're happy your experience with Ben went great and that he was able to help you with your problem, we'll pass your message onto him. Thanks again!

Posted 1 month ago

“Youing man was punctual,pleasant, explained all he was doing with the computer. Sorted out the problem . Very professional. Would gladly use this service again.”

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Posted 1 month ago

Good morning, thanks for the 5-star review. We're very glad our technician was able to solve your problem. Thanks again for the kind review!

Posted 1 month ago

“Steven was on time but had a lot to do. He tried to explain to me what he was doing. I could not understand a few things but some was okay. After Steven left the building some items came straight to me . Steven was very knowledge, just to much work. I will leave the old laptop as I cannot send email using xtra.co.nz. Anyway thanks Best Regards Brian Francis”

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Posted 1 month ago

Hi Brian, thanks for the 4-star review. Glad you're starting to have your emails coming through. Sounds like you had a lot to get through but we're glad Steven could help you out with most of it. Thanks again for your review.

Posted 1 month ago

“Very friendly, calm and knowledgeable 'Geek'. Able to explain the problem with easy to understand comparisons. Very valuable advice. Great service. Solved the problem”

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Posted 1 month ago

Hi there, thanks for the 5-star review. We're glad our Geek was able to help you with your problem and are very happy you found our service helpful, thanks again!

Posted 1 month ago

“Justin was amazing. He was so easy to communicate and reliable. So trustworthy and got the job done. Will be using him in the future! Big thanks👍👍👍”

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Posted 1 month ago

Hi James, thanks for the 5-star review. We're glad your experience with Justin went great, we'll pass your message onto him. Thanks again!

Posted 1 month ago

“on time, did the job, helped with a few other minor iissues”

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Posted 1 month ago

Good morning, thanks for the 5-star review. We're very glad you had a great experience with us. Thanks again!

Posted 1 month ago

“Very good service Anthony was very polite and patient being in our 80's this was very good showed me how to use scanner and fixed everything I asked in a very quick time”

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Posted 1 month ago

Hi Rhonda, thank you for the 5-star review. We're very pleased Anthony was able to show you how to use the scanner and fix everything you asked, we'll pass on your message to him. Thanks again!

Posted 1 month ago

“Jason G was very clear and helpfull in his explanation of the work he carried out on our computer today.Would use services again Ross Mercer.”

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Posted 1 month ago

Hi Ross, thanks for the 5-star review of Jason's visit. Glad to hear everything went well and you were pleased with the service! Thanks again.

Posted 1 month ago

“Loftus was extremely helpful and solved several problems with ease. Much appreciated. Thanks.”

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Posted 1 month ago

Hi Marion, thanks for the 5-star review for Loftus. We will be sure to pass on your feedback, and are stoked to hear he could solve your problems with ease. Thanks again!

Posted 1 month ago

“No further comment”

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Posted 1 month ago

“another very helpful visit from these guys, knowledgeable, personalble, and got the job done”

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Posted 1 month ago

Hi Paul, thanks for the 5-star review. It's great to hear that your technician was knowledgeable, personable and most importantly, got the job done. We look forward to helping again in the future should you require!

Posted 1 month ago

“I have been using Geeks On Wheels just about as long as it has been going and it never ceases to amaze me how incredible the "Geeks" are. No exceptions - ALWAYS polite, helpful, knowledgeable and good communicators. I really appreciated Ben - thankyou. Cheers, Di Robertson”

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Posted 1 month ago

Hi Diane, thank you for the lovely 5-star review. It's lovely to hear that you are a long-standing customer of ours and that our service continues to meet your high standards. We will be sure to pass on your kind words to Ben and hope to continue assisting you long into the future. Thanks - Geeks on Wheels Team

Posted 1 month ago

“The problem was sourced and fixed. I am so happy with the problem being fixed.”

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Posted 1 month ago

Hi Andrea, thank you for the 5-star rating and positive feedback. We're happy that you're happy now the problem has been resolved!

Posted 1 month ago

“On the many occasions we have used Geeks on Wheels, we have been very pleased with the quality of service offered.”

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Posted 1 month ago

Hi Pat, thanks for the great feedback, happy to help as always!

Posted 1 month ago

“Had A Geek in ths morning, he did a great job sorting ME and my computer out. At least the computer runs well @ if I did the same things, it would be really good. Rating him out of 5 has to be a 5. Would PRECOMEND Geeks to anyone 9.5, can't be perfect all the time.”

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Posted 1 month ago

Hi Vic, thanks for the great review! Glad our geek got a perfect score and was able to help with both you and your device haha. We are always happy to assist and guide our customers in order to help them get the best out of their tech!

Posted 1 month ago

“Hopeless!!!! Didn't even turn up. Took the morning off work. Received a reminder text that they would be here the night before then nothing. Didnt even have the decency to advise that they needed to reschdule until I rang them at 2pm to enquire how far away they were. Would definitely NOT recommend them!!!!”

Helpful Report

Posted 1 month ago

Hi Deborah, Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet expectations. We would be happy to discuss this further. Kind regards, The Geeks on Wheels Team

Posted 1 month ago

“Ryan was very professional, clarifying my options and explaining to me what these meant.”

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Posted 1 month ago

Hi there, thank you for the great feedback. It's great to hear Ryan, help explain and resolve your tech troubles.

Posted 1 month ago

“After a very disappointing experience with geeks on wheels to which I reacted with a negative review , I was contacted by Andy from the company who seemed to totally understand my reaction and arranged a revisit for me with a different technician. I am very happy to report that Aaron, the tech that came was marvellous, polite, respectful and helpful. Aaron has completely restored my faith in the company and I most definitely will request him should I ever need help again in the future.”

Helpful Report

Posted 1 month ago

Hi Ruth, thank you so much for the 5-star review. We appreciate you giving us the opportunity to rectify the situation. We are so pleased to learn that our return visit was successful and that Aaron restored your faith in Geeks on Wheels. We will be sure to pass on your kind words to him and appreciate your patience. Kind regards and many thanks. - Geeks on Wheels Team.

Posted 1 month ago

“Usual level.of expertise and help thank you”

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Posted 1 month ago

Hi Rachael, thank you for the 5-star review. Glad to hear the service was as expected, and we look forward to assisting in the future should you require.

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 7,303 reviews