Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,905 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very happy with our experience with Jared from Geeks on Wheels He was friendly, efficient and fixed all our tech problems for us Money well spent”

Helpful Report

Posted 1 month ago

Hi Douglas and Judith, thank you so much for your 5-star review! We're happy to hear that our technician Jared was accommodating, efficient, and most importantly, able to resolve the tech issues you needed help with. We really appreciate your feedback. Thanks again for taking the time to share it!

Posted 1 month ago

“Rob Corbet assisted my wife and I with our labtops which were both in need of attention. He listened carefully to our woes and quickly set about ironing out the problems that had developed over time. He was very professional, efficient, polite and explained enough to help us understand the problems and what was needed to fix them. He was also very methodical and systematic and clearly very knowledgeable. He also gave us good practical advice on what we needed by way of security and also on data storage. He left us feeling reassured and offered to assist us with any future issues that we may have with our laptops. He noted that my wife's lapto0p would need to be replaced and that he was happy to assist with advicew on any replacement model. In summary he is an asset to the Geeks on Wheels company and we would not hesitate to highly recommend him. He gave us excellent service.”

Helpful Report

Posted 1 month ago

Hi Barry and Jean! Thank you so much for your thoughtful 5-star review! We're really glad to hear that our technician Rob was able to assist you and your wife so thoroughly with your laptops. It's great to know you felt listened to, well-informed, and supported throughout the process. As an IT business, we strive to offer clear, methodical support and practical advice so you can feel more confident with your tech. We'll be sure to share your review with Rob and the team. He absolutely deserves the recognition for a job well done! We’re always here if you need us again, whether it’s choosing a new laptop or sorting out any future tech hiccups. Thanks again for recommending us! We really appreciate you taking the time to give us such awesome feedback.

Posted 1 month ago

“Waited a week for my appointment only to be called on the day to say technician sick and they couldn’t get me another appointment until the following week. I had rearranged my entire day to ensure I was home For the 8-12 morning a slot (as they couldn’t give me an exact appointment time) but the person who called had no empathy for my situation, he was matter of fact and offered no other help. He was happy to just cancel my appointment altogether. So rude. Will never use again. Called another company who pulled strings to get someone to me today.”

Helpful Report

Posted 1 month ago

Hi Kate, Thank you for speaking with me this morning regarding your experience. Having listened to the call you had this morning regarding our need to reschedule due to a technician's illness, I do believe the call on this occasion was handled poorly. The experience you had this morning falls well below our norm and does not meet our usual exceptional standards. I will take corrective measures to prevent such an experience from happening again. Best regards, Andy from Geeks On Wheels

Posted 1 month ago

“Pleasant manner Explained and fixed my computer problems Would recommend”

Helpful Report

Posted 1 month ago

Hi Valerie! Thanks so much for the 5-star review. We're glad you found the service pleasant and that our awesome technician not only fixed the issue but helped boost your tech confidence along the way. Really appreciate your kind words!

Posted 1 month ago

“The worker is very professional in attending to the problem and explaining what was wrong with the pc when I asked. He knows his work and will recommend him to anyone with computer problems.”

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Posted 1 month ago

Hi Angeline! Thank you so much for the kind words and 5-star review! We're glad to hear our technician was able to explain things clearly and get to the bottom of the issue. We really appreciate the recommendation, it means a lot! Thanks again!

Posted 1 month ago

“Prompt, reassuring, and obviously competent service by a very pleasant-mannered technician.”

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Posted 1 month ago

Hi Bill and Francine! Thank you so much for your 5-star review! We're really glad to hear you found our service timely, professional, and accommodating—those are exactly the qualities we strive for. It's also great to know your technician was pleasant and got everything sorted for you. Thanks again, we really appreciate it!

Posted 1 month ago

“Great service, on time, expert problem solving, fixed in short time and a very fair price. Would recommend Geeks On Wheels to anyone wanting a computer fix!”

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Posted 1 month ago

Hi Henry, thank you for your 5-star review! We're pleased to hear you found our service timely, professional and over all great! Thank you kindly for your recommendation. We really appreciate it!

Posted 1 month ago

“Jacob was extremely helpful, efficient, solved my problems and I would rate this service today as 10/10. Couldn't have been better. Thank you very much. Anna Noall”

Helpful Report

Posted 1 month ago

Hi Anna! Thank you for your 5-star review! We're absolutely chuffed to hear that our technician Jacob delivered a 10/10 service for you. Helpfulness, efficiency, and problem-solving are exactly the qualities we aim for all our Geeks to embody, so it’s fantastic to hear Jacob made sure of that. Thanks again.

Posted 1 month ago

“It was a pleasure to meet Brandon who solved my problems plus give advice. Many thanks.”

Helpful Report

Posted 1 month ago

Hi Faye! Thank you for your 5-star review! We're so pleased to hear that our technician Brandon was a pleasure to work with and not only sorted out your tech issues but also shared some helpful advice. Thanks again for your support!

Posted 1 month ago

“Tom was patient and helpful. We haven't used the help desk much but will going forward.”

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Posted 1 month ago

Hello! Thank you so much for your 5-star review! We’re happy to hear that our technician Tom helped you with your tech issues in such a patient and accommodating way. It’s great to hear you’ll be making the most of your Geek Plus perks too. Thanks again for your support!

Posted 1 month ago

“Anthony C fixed our problem within the hours appointment, after one week without internet 🛜 that could not be fixed by our provider 😡. Anthony had complete patience with a couple of retirees, and did not leave until he had made sure everything that required internet was working.”

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Posted 1 month ago

Hi Neil! Thank you so much for your 5-star review! Wi-Fi issues can be such a hassle, especially with how much we rely on being online these days. We're pleased to hear that our technician Anthony was able to patiently and persistently get you back up and running within the hour, making sure everything was working perfectly before he left. We really appreciate you taking the time to share your experience, your feedback means a lot to us. Thanks again!

Posted 1 month ago

“It was a pleasure to have Angus helping me out with my PC problem again today. Knowledgeable and explained stuff well. He sorted a strange problem quickly.”

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Posted 1 month ago

Hi Richard! Thank you for your 5-star review! We're glad to hear our technician Angus helped fix your PC problem in a timely manner and explained himself along the way! We're just a call away should you run into anymore strange tech issues! Thanks again.

Posted 1 month ago

“Sashika is so patient in understanding our requirements. Thanks so much for your friendly and competent advice.”

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Posted 1 month ago

Hi Joann! Thank you for your 5-star review! We're so pleased to hear our technician Sashika was patient and listened carefully to what you needed! It's also great Sashika extended some expert advice so you felt more confident with your tech going forward. Thanks again!

Posted 1 month ago

“Got the geeks to look at my Mum's slow laptop and support questions around windows and Skype going. Ben was very thorough and explained what the outcomes were in an easily understood manner. Ben is also a lovely, sociable person. A job well done.”

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Posted 1 month ago

Hello! Thank you for the lovely 5-star review! We're so pleased to hear that our technician Ben was thorough, helpful, and made everything easy to understand. Thanks again for your kind words and for trusting us to help with your mum’s laptop!

Posted 1 month ago

“As per usual, your service was impeccable.”

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Posted 1 month ago

Hi Denise! Thank you for your 5-star review! We're so glad to hear that our service continues to meet the high standard you've come to expect. We truly appreciate your kind words and your continued support!

Posted 1 month ago

“I'm very happy with Aaron and Ashvin's work. They work well together and are both very knowledgeable and interested in their work. They listened to my situation to get the best solution for me in the way they set everything up and made sure that I understood how to use the remote to search channels and options.”

Helpful Report

Posted 1 month ago

Hi Lois! Thank you for your wonderful feedback and 5-star review! We're so glad to hear that our technicians Aaron and Ashvin took the time to really listen and find the best solution for you. It's great to know they made everything easy to use and understand. Thanks again for choosing us!

Posted 1 month ago

“Friendly, professional, efficient.”

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Posted 1 month ago

Hi Marion! Thank you so much for your 5-star review! We're chuffed to hear you found our service friendly, professional, and efficient — all such great compliments. We really appreciate your support! Thanks again.

Posted 1 month ago

“Very efficient and got the job done. They offered support information to make sure I had wehat I needed.”

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Posted 1 month ago

Hi Sharron! Thank you for your 5-star review. It's important to us that we not only fix your tech, but also provide support so you feel more confident with your tech going forward. So we're pleased you experienced this and ultimately the job got done! Thanks again!

Posted 1 month ago

“Communication very good. Solved problem quickly. Whole system worked well”

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Posted 1 month ago

Hi Graham, thank you for your 5-star review. We're so pleased you found our service timely and accommodating! Were just a call away should you need more tech help in the future. Thanks again.

Posted 1 month ago

“Really Happy with Geeks on Wheels. Tech Guy ashvin was very professional and knew what needed to be done.”

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Posted 1 month ago

Hi Roy, thank you for your 5-star review. We're so pleased to hear you were happy with our service, with many thanks to our awesome technician Ashvin. We're just a call away should you need tech help in the future! Thanks again.

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 6,905 reviews