Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,762 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,762 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Approachable and got the job done. I note the job was 1 hr and 2 minutes -2minutes really?? Would like to know what the extra cost was for going over 1 hour? I feel there was more chit chat than was necessary and that the job was a less than an hour job, if there had been less chat and more focus on the job. Questions were asked and when an answer was given re the camera on the tree, the conversation was continued twice when we had to decided to leave that job for now.Time wasting! While the report was detailed the actual task did not require even an hour if there had been more focus and less chit chat.”

Helpful Report

Posted 3 months ago

Thanks for leaving a review. We are glad to hear that your technician was able to complete the work for you and got the job done. After the first hour, we charge in 15-minute increments, rounding to the nearest quarter hour. For your 1-hour-and-2-minute appointment, your labour charge was just the 1-hour minimum. Our technicians try to give you the most value for money in their shorter appointments by having complete conversations and providing useful insight into your technology needs. I apologise if this came across as time-wasting on this occasion. Rest assured, you were charged nothing additional for this chit-chat.

Posted 3 months ago

“Very happy customer. Technician explained everything clearly.”

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Posted 3 months ago

Hi Pam, thank you for the 5-star review! We're pleased to hear that you're very happy with the outcome and that our technician explained everything clearly! We hope that by explaining everything clearly, you feel more confident with your tech! Thanks again!

Posted 3 months ago

“Appreciated all the work that was done lots of phones, TV etc to go threw was very patient and througher with what I was wanting thank you so much”

Helpful Report

Posted 3 months ago

Hi Alana, thank you for the lovely review. IT's great to hear that our technician was thorough and patient and able to help with a number of issues across various devices. We appreciate the feedback and hope to assist again should you require!

Posted 3 months ago

“OUTSTANDING & SOME!! First time using Geeks On Wheels and Honestly... From the first live chat message, to having a booking. (Very fast response with no hiccups, lovely people fullstop) The task I had was executed with precision! The bro Loftus helped me with Everything I needed to help set up my brand new Gaming PC, Loftus also gave me advice and explained things clearly along the way so I would understand what's what etc. Dude was Osome man! Gives the same vibes as your typical mates, friendly, kind, genuine and feels like he takes pride in his work. Man even asked me if he should take his shoes off before entering our home, that's Mad Respect! Especially for someone like me and where i come from, (the cherry on top) I'd HGHLY Recommend Geeks On Wheels! & Yup, I'm glad I had the chance to have them help me out! No regerts haha (: THANKS LOFTUS! YOU'RE THE MAN BRO! & Thanks Geeks On Wheels! 100/10 Appreciate the work that's been put in!”

Helpful Report

Posted 3 months ago

Hi Jacob, thank you for the amazing 5-star review! We're stoked that you had a smooth experience from first using the live chat all the way through to Loftus setting up your new gaming PC! We're so pleased to hear that you found Loftus really respectful and that he had a "mate-like" personality! We've passed on your kind words to Loftus and the rest of the team who helped throughout the whole process! We hope you enjoy using your new PC, and thanks again for the detailed review! Much appreciated!

Posted 3 months ago

“I was delighted with the service I received from Geeks. Santana, the Geek who visited me was a delight to work with. Explained everything so clearly and I felt he had my satisfaction in mind. Thank you Santana.”

Helpful Report

Posted 3 months ago

Hi there, thank you for the 5-star review! We're stoked that you're delighted with our service and that Santana was able to help you with your tech troubles! We're glad he explained everything clearly; we hope that by doing this you that you feel more confident with your tech! We'll pass on your kind words to Santana! Thanks again!

Posted 3 months ago

“Excellent service for helping to upload photos for a presentation”

Helpful Report

Posted 3 months ago

Hi Julie, thank you for the 5-star review! We're stoked that you found our service excellent and that our technician was able to help you upload photos for your presentation! If it's already been we hope it went well, but if it's still to come, we wish all the best with it! Thanks again!

Posted 3 months ago

“Awesome service. Ben was friendly and knowleadable, and quickly resolvod our problem. Would definitely use again.”

Helpful Report

Posted 3 months ago

Hi there, thanks for the 5-star review! We're glad that you found our service awesome and that Ben was friendly, knowledgeable and quickly resolved your problem! Thanks for the kind words!

Posted 3 months ago

“Very happy with Aman's service, HOWEVER I called the day Aman was here as I had found an e - mail dangerous to open and was told Aman would call me and talk with me how to rectify the problem. WE ARE STILL WAITING FOR THE CALL. Cheers Alan Thomas”

Helpful Report

Posted 3 months ago

Hi Lorraine and Alan, thanks for the positively rated review! We're glad that Aman was able to help you with your initial issue! But that's no good about the dangerous email. We have let Aman know that you are still waiting for a call, and hopefully this can be resolved soon! Thanks again!

Posted 3 months ago

“Anthony was meticulous in his approach to the problem.he was friendly and respectful. Unfortunately he was unable to fix the problem as the fault was with the ap.”

Helpful Report

Posted 3 months ago

Hi Sheila, thanks for the 5-star review of Anthony's recent visit. It's a shame that a resolution couldn't be found for your issue, but we are glad to hear that Anthony was meticulous, friendly and respectful - all qualities we really value in our technicians! Thanks again, and we hope to assist in the future!

Posted 3 months ago

“Thanks, great service, very easy to deal with and friendly staff.”

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Posted 3 months ago

Hi Roger and Ron, thank you for the 5-star review! We're glad that you found our service great, along with our staff friendly and very easy to deal with! Thanks for the kind words!

Posted 3 months ago

“Fantastic helpful service and solutions from Mathew in Nelson.”

Helpful Report

Posted 3 months ago

Hi, thank you for the 5-star review! We're thrilled that Mathew provided a helpful, fantastic service, along with solutions too! We hope now your tech stays out of trouble! Thanks for the kind words!

Posted 3 months ago

“Was warm, friendly and efficient. Let me know whatever he was working on at the time”

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Posted 3 months ago

Hi Sheila, thank you for the 5-star review! We're glad that our technician was warm, friendly and efficient, and that he kept you informed throughout his process of fixing your tech! Thanks for the kind words!

Posted 3 months ago

“Sam (as usual) did a superb job, well explained with the K.I.S.S. principal for us oldies.”

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Posted 3 months ago

Hi Jim, thank you for the 5-star review! We're stoked that Sam did a superb job and explained what he was doing in plain English so that you could understand. We hope that by doing this, you feel more confident with your tech! Thanks again!

Posted 3 months ago

“Despite a minor communication problem (my fauloty hearing and his accent) I found Jason very obliging, patient and efficient.”

Helpful Report

Posted 3 months ago

Hi Mary, thank you for the 5-star review. We appreciate your patience and are glad Jason was able to work through some communication difficulties to get you the desired outcome. We look forward to helping in the future should you require!

Posted 3 months ago

“I highly recommend the service offered by Geeks on Wheels. Nate was very efficient, professional and understanding of my requirements. He found solutions for a variety of tech questions I had and even reset my TV which was an added bonus. I appreciate the security and information this service provides and will continue to call on them when needed. Thank you Geeks!!”

Helpful Report

Posted 3 months ago

Hi Sandra, thanks for the awesome 5-star review! Great to hear that Nate not only found solutions for your tech troubles but also made sure to reset your device for the best results. We will pass on your kind feedback to Nate and look forward to helping in the future should you require! Regards - Geeks on Wheels Team

Posted 3 months ago

“Ben was so helpful and assisted with other issues I had. Gave good advice which I will consider”

Helpful Report

Posted 3 months ago

Hi Maxine, thank you for the 5-star review! We're stoked that Ben was very helpful, solving your tech troubles and giving some good advice too! Thanks again!

Posted 3 months ago

“complete professional in all fields relating to computer and mobile phone”

Helpful Report

Posted 3 months ago

Hi Walter, thank you for the 5-star review! We're stoked that you found our technician a complete professional and that he was able to help you with your computer and mobile phone! Thanks again!

Posted 3 months ago

“The technician was very freindly and helpful”

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Posted 3 months ago

Hi Jeff, thank you for the 5-star review! We're pleased that our technician was very friendly and helpful, and most of all, able to solve your tech troubles! Thanks for the kind words!

Posted 3 months ago

“I was given the phone number of Geeks on Wheels when in sore need of help to get my P.C. back online, without success for 3 days, with well-meaning suggestions having been exhausted, with no positive results. I decided to give G on W a go. NOT disappointed, the technician, Vivek, visited my home that afternoon. Once he had gotten me back online, he then 'cleaned up' the unnecessary junk that accumulates on a computer over time. I have no hesitation recommending Geeks on Wheels, based on my own experience, both for workmanship and friendliness. Tony Watson.”

Helpful Report

Posted 3 months ago

Hi Tony, thank you for the 5-star review! We're thrilled that you're pleased with our service and that Vivek could get you back online and tidy up your PC after a few days of no luck! We’ll be sure to pass your kind words along to him. Thanks for the willingness to recommend us and again for the 5-star review!

Posted 3 months ago

“Chance from Hamilton is the bomb -love his smile,nature & his ability to fix all my issues 🙏”

Helpful Report

Posted 3 months ago

Hi Judy, thank you for the 5-star review! We're super pleased that you loved having Chance around to help you with your tech troubles and that you loved his smile and nature! We do too! Thanks for the kind words; we'll be sure to pass them on to Chance!

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 7,762 reviews