Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,906 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,906 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What I required was delivered and some enhancements suggested by Weonsuk were made. Totally happy with the sevice I received.”

Helpful Report

Posted 2 months ago

Hi Brendon! Thank you for your 5-star review. We're happy to hear your expectations were met and then further exceeded by our technician Weonsuk. It's great you were happy with the overall outcome of our service. Thanks again for your kind words.

Posted 2 months ago

“Late as wrong address loaded to GPS. But not a problem for me today as allocated the mng to be home”

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Posted 2 months ago

Hi Carol! Thank you for your 5-star review! We're sorry to hear about the mix up of addresses, but we're glad that everything worked out in the end. Thanks again.

Posted 2 months ago

“Great service. Chance was very helpful and would use again”

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Posted 2 months ago

Hi Pat, thank you for your 5-star review! It's awesome to hear, with thanks to our awesome technician Chance, that you found our service great! Thanks again for your kind words.

Posted 2 months ago

“Jared was a lifesaver. We had a very frustrating problem with our daughters Chrombook and a app called family link that limited access for doing school work. Jared figured it out and now daughter has full access and very happy. Jared stayed calm, was professional and very easy to get along with. Highly recommend Geeks on Wheels! Thank you.”

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Posted 2 months ago

Hi Ange! Thanks for your awesome 5-star review! We're so glad our technician Jared could sort out the issue and get everything working smoothly for your daughter. It’s great to hear he made the process easy and stress-free! Do let us know if you ever need a hand with anything else! Thanks again.

Posted 2 months ago

“We purchased a new laptop and Ashvin came and set it up for us at a time that suited us. He did a great job as usual. Well done”

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Posted 2 months ago

Hi Trev and Lynda! Thanks for your 5-star review! We're glad our technician Ashvin could set up your new laptop at a convenient time and provide his usual great service. Thanks again!

Posted 2 months ago

“Expert advice was provided in a very efficient and easy manner. Two computers were checked and passed "fit" in about 2 minutes. A vbery smooth service operation.”

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Posted 2 months ago

Hello! Thank you very much for your 5-star review! We're glad you found our service efficient and easy. It's great to hear your computers got the all-clear so quickly! If you ever need anything else, we're here to help. Thanks again.

Posted 2 months ago

“Amazing service. Quick and friendly with great advice.”

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Posted 2 months ago

Hi Janet! Thank you for your 5-star review! We're chuffed to hear that you find our service timely, accommodating and overall amazing! Thanks again for your kind words.

Posted 2 months ago

“Weonsuk delivered excellent service and was friendly and helpful. He made sure we understood what we were doing with the new laptop. I would highly recommend him”

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Posted 2 months ago

Hi Sandra! Thanks so much for your kind words and 5-star review! We're glad to hear that our technician Weonsuk provided excellent service and made sure you felt confident with your new laptop! Thanks again.

Posted 2 months ago

“Fast & awesome service”

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Posted 2 months ago

Hi Vicky! Thank you for your 5-star review! It's great to know you find our service timely and overall awesome! Thanks again.

Posted 2 months ago

“Sorted my printer issue with prompt and efficient service. Thank you.”

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Posted 2 months ago

Hello! Thank you for your 5-star review and kind words. You're very welcome! We're glad we could get your printer sorted quickly. Thanks again.

Posted 2 months ago

“Unlike the telephone Geek that failed to sort the issue after close to 40 mins plus on the phone a few days ago, then gave up, JackM arrived when expected, sorted the issue within minutes, was happy to give advice and did a health check and a couple of other tasks with little or no effort. Good visit. The below relates ONLY to the visit by JackM, NOT to the previous telephone 'helper'.”

Helpful Report

Posted 2 months ago

Hi Bob! Thank you for your 5-star review! We're sorry our helpline technician wasn't able to resolve the issue, but it's great to hear that our mobile technician Jack got everything sorted and provided some extra assistance. While our helpline team does have limited time per call, some tech issues just need a hands-on approach—and we're glad Jack was there to help! Thanks again for sharing your experience, Bob!

Posted 2 months ago

“Ben as always was polite and answered my questions clearly.”

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Posted 2 months ago

Hi Vicki! Thanks for your kind words and 5-star review! We're glad to hear our technician Ben was polite and helpful as always, consistency is key! Thanks again.

Posted 2 months ago

“they were super helpful and did not make me feel stupid. Kind and professional”

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Posted 2 months ago

Hi Mary! Thanks for your kind words and 5-star review! We know tech can be tricky, so we're all about making things easy and stress-free. Glad we could help! Thanks again.

Posted 2 months ago

“Sam gave geat service and completed our problem efficiently.”

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Posted 2 months ago

Hi Brian! Thanks for your 5-star review! We're glad to hear our technician Sam provided great service and got things sorted efficiently. Thanks again.

Posted 2 months ago

“Had a problem but fixed to my satisfaction good on you .Geeks on wheels.”

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Posted 2 months ago

Hi Mike, thank you for your 5-star review! We pleased to hear the problem was fixed to your satisfaction! Thanks again.

Posted 2 months ago

“Wonderful service, came when they said they would, got a phone call 20 minutes before arrival which was great as I have dogs. Rob explained everything very well so a layman like me could understand and he was so thorough checking that my computer was all good to go. I found him very professional and so competent at his job, plus his manner in my home was wonderful. I would recommend him to everyone. Thanks Rob”

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Posted 2 months ago

Hi Virginia! Thank you for your lovely 5-star review! We're so glad our technician Rob could make everything easy to understand and ensure your computer was all set up properly. We’ll be sure to pass along your kind words to Rob. If you ever need more tech help, we’re always happy to assist! Thanks again.

Posted 2 months ago

“Hi I submited a survey reply saying how happy I was with Robc .”

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Posted 2 months ago

Hi Gina, thank you for your 5-star review and kind words about our technician Rob. We're happy to hear you had a good experience with our service. Thanks again.

Posted 2 months ago

“Got new computer and had set up excellent job set everything I needed am very happy.”

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Posted 2 months ago

Hi Cynthia, thank you for your 5-star review! We're so glad to hear you're very happy with your new computer setup. We're just a call away should you need any tech help in the future. Thanks again.

Posted 2 months ago

“Very good service. We have moved to a retirement villa and after five weeks of trying to get our landline sorted, Rob had it up and running in five minutes. He then checked our Sky connection and updated our two laptops including setting us up with a backup for the main laptop. Brilliant service. Thank you.”

Helpful Report

Posted 2 months ago

Hi Gilbert! Thank you so much for your kind words and 5-star review! We're glad our technician Rob could get everything sorted so quickly for you. Moving can be stressful enough without tech troubles, so it's great to hear he was able to get your landline, Sky, and laptops all up and running smoothly. If you ever need anything else, we're always happy to help! Thanks again.

Posted 2 months ago

“Excellent assistance from a highly competent and professional Geek”

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Posted 2 months ago

Hi Ann! Thank you for your kind words and 5-star review! We're so glad to hear you had an excellent experience. Our Geeks love helping out, and we appreciate your support. Thanks again!

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 6,906 reviews