Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,676 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service from Vaughan.”

Helpful Report

Posted 3 months ago

Hi Keith, thank you for the 5-star review! We are glad to hear that Vaughan was able to help you with your tech troubles! Thanks again!

Posted 3 months ago

“Would definately recommend their services to anyone that needs them. Polite , and informative .”

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Posted 3 months ago

Hi Vivienne, thank you for the 5-star review! We're stoked that we could help you with your tech troubles! Thanks for the kind words!

Posted 3 months ago

“Good information, very understandable.”

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Posted 3 months ago

Hi, thank you for the 5-star review! We're glad we could help you with your tech troubles and that you found the information our technician gave you very understandable! Thanks again!

Posted 3 months ago

“RyanD was outstanding. Friendly and professional, he put things in laymans terms and made the whole process very easy. He has a manner that instills confidence and I'd happily welcome RyanD back if I were to require tech assistance again in the future.”

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Posted 3 months ago

Hi Katy, thank you for the 5-star review! We're glad that you found Ryan friendly and professional! We're also stoked he was able to help you with your tech troubles and explain what he was doing in layman's terms! Thanks for the kind words, we'll be sure to pass them on to Ryan! Thanks again!

Posted 3 months ago

“Great service almost completed all tasks requested, some not able to do for various reasons”

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Posted 3 months ago

Hi Mark, thank you for the 4-star review! We’re glad most of the tasks were completed, but we apologise that we weren't able to complete all of them. Thanks for the positive feedback!

Posted 3 months ago

“Very helpful and informative”

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Posted 3 months ago

Hi Ben, thank you for the 5-star review! We're pleased that you found our technician very helpful and informative! Glad we could help you with your tech troubles! Thanks again!

Posted 3 months ago

“Very competant response with clear explanations regarding the problems and taking time to have a comprehensive look at other matters that could assist. Quick response which was greatly appreciated. Jacob was very professional.”

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Posted 4 months ago

Hi James and Beverly, thank you for the 5-star review! We're stoked that Jacob was able to help you with your tech troubles and give you clear explanations, too! We hope that by explaining clearly, you feel more confident with your tech! Thanks again!

Posted 3 months ago

“Anthony D from Geeks Dunedin was excellent and efficient, and explained things in layman's terms a senior citizen like me could understand.”

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Posted 4 months ago

Hi, thank you for the 5-star review! We're pleased that Anthony was able to solve your tech troubles efficiently and explain things in layman's terms! We hope that by explaining clearly, you feel more confident with your tech! Thanks again!

Posted 4 months ago

“Vaughn is the best.I always ask for him as he is patient, helpful with anything that can help to make use of our computer use easier.He is very knowledgeable, arrives at the agreed time and anticipates any problems and discusses them with you before implementation.”

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Posted 4 months ago

Hi Jennifer, thank you for the 5-star review! We're delighted that Vaughan has been very helpful each time he's been over! From making your computer easier to use to arriving on time and anticipating any problems, we're glad he's been able to help you with your tech troubles! Thanks for the kind words!

Posted 4 months ago

“I have great trust in Geeks on Wheels, and great reliance on them. BenV has been very helpful -knowledgeable and immediately understanding and solving the issue. Thank you.”

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Posted 4 months ago

Hi, thank you for the 5-star review! We're thrilled that Ben was very helpful, knowledgeable, and able to fix your tech issue! Thanks for trusting us and for the kind words!

Posted 4 months ago

“Very pleased service and Vivek. Jim”

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Posted 4 months ago

Hi Jim and Diane, thank you for the 5-star review! We're pleased that you're pleased and that Vivek could help you with your tech troubles! Thanks again!

Posted 4 months ago

“Prompt, friendly, knowledgeable service - thank you.”

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Posted 4 months ago

Hi, thank you for the 5-star review! We're glad you found our service prompt, friendly, and knowledgeable! Thanks again!

Posted 4 months ago

“Angus was excellent. He explained things clearly. Such a nice polite young man.”

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Posted 4 months ago

Hi Susanne, thank you for the 5-star review! We're stoked to hear that Angus was excellent, polite and able to fix your tech troubles! We hope that by explaining clearly, you feel more confident with your tech! Thanks again!

Posted 4 months ago

“Unfortunately, my issue was not resolved. After speaking with my internet provider about relocating my modem as suggested by the technician, she revealed that my modem simply needed a 'clear session' which she did on her end and remarkably improved my wifi service. She said that this coud have been identified by the technician, who might not have been able to reset from my end, but simpy unplugging the tplink booster for 15mins would have done the same. I now don't need to pay hundreds of dollars to relocate the modem, have good internet speed. I appreciate i need to pay for experts time and am happy to do so, but wasn't happy having to pay hundreds of dollars for no resolution.”

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Posted 4 months ago

“Ryan came to our house to determine why the external hard drive is not recognised by the brand new Sony TV and managed to cure the problem, so we thought at the time. Less than a week later the same problem reoccured. As a result of the on going problem, Geeks on Wheels advised I approach the retailer to submit a warrantee claim which is currently under action. I appreciate the service and response of the geeks on Wheels organisation and can recommend others to their services.”

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Posted 4 months ago

Hi Terry, thanks for sharing your experience. We’re glad Ryan could help initially and advise to submit a warranty claim! We hope that you can get your hard drive working with your TV soon! Thanks for the kind words!

Posted 4 months ago

“Absolutely superb service. Sam came within a few hours of my phone call, diagnosed what seemed to me a complex problem very quickly and fixed it on the spot. Everything was explained clearly so that even I could understand it. I couldn’t have asked for better.”

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Posted 4 months ago

Hi there, thank you for the 5-star review! We’re delighted to hear that Sam provided superb service, diagnosed the issue quickly, fixed it on the spot, and explained everything clearly. We hope that by explaining clearly, you feel more confident with your tech! We truly appreciate your kind words! Thanks again!

Posted 4 months ago

“Prompt efficient”

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Posted 4 months ago

Hi Susan, thank you for the 5-star review! We're glad that you found our service prompt and efficient, and that we were able to help you with your tech troubles! Thanks again!

Posted 4 months ago

“Weonsuk’s analysis of my phone after being hacked and restoration of its protection levels was truly professional.”

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Posted 4 months ago

Hi Anna, thank you for the 5-star review! We're stoked that Weonsuk was able to analyse and restore your phone's security after it was hacked! Thanks again!

Posted 4 months ago

“So quick to respond, SAm spent time diagnosing my problems, updated my machine and offered suggestions, teaching and improvements. You get what you pay for.”

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Posted 4 months ago

Hi Hugh, thank you for the 5-star review! We're thrilled that you had such a great experience with our service and Sam! We're glad he was able to diagnose your problems, update your machine, and offer suggestions and teachings! We hope this makes you feel more confident with your tech! Thanks again!

Posted 4 months ago

“I found they the technician was very knowledgeable and soon got all the programmes sorted”

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Posted 4 months ago

Hi Mervyn, thanks for the 5-star review! We're glad that you found our technician knowledgeable and that they were able to get all your programmes sorted for you! Thanks again!

Posted 4 months ago

Geeks on Wheels is rated 4.8 based on 7,676 reviews