Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,826 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,826 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anthony did a great job sorting out our printer. He was very friendly and capable.”

Helpful Report

Posted 3 months ago

Hi Roberta, thank you for the 5-star rating and kind feedback on Anthony's recent visit. Happy printing and we hope to help again, should you require!

Posted 3 months ago

“All problems asked to be looked at were addressed to my satisfaction.”

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Posted 3 months ago

Hi David, thank you for the 4-star rating and positive feedback. We hope to assist in the future should you require!

Posted 3 months ago

“RyanD is reliable and professional,they come to you.Its worthwhile service.I would call again.”

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Posted 3 months ago

Hi Julie, thank you for the 5-star rating of Ryan's recent visit. We're happy to hear that you would consider using our services again!

Posted 3 months ago

“I'm a many times repeat customer of Justin's. He is friendly and helpful with advice, and relates well to me.”

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Posted 3 months ago

Hi Donald, thank you for the 5-star review! We're stoked that Justin is consistently great to have around and helps you with your tech troubles! Lovely to hear that he relates well to you! Thanks for the kind words!

Posted 3 months ago

“Ryan is amazing. Gets my tech things sorted. Im going to recommend him to everyone. It's not cheap,but you get what you pay for.”

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Posted 3 months ago

Hi Brenda, thank you for the 5-star review! We're glad that Ryan was able to help you with your tech troubles! Thanks for the kind words and the recommendation!

Posted 3 months ago

“great service by Tim very easy to talk to.”

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Posted 3 months ago

Hi Cheryl, thank you for the lovely review of Tim's recent visit. We always aim to provide great service, resolving our customers' tech issues whilst talking them through the process. We hope to assist again in the future, should you require. Thanks again — Geeks on Wheels

Posted 3 months ago

“Very helpful fast an efficient I will have them out again thanks somuch.”

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Posted 3 months ago

Hi Shane, thank you for the great feedback. It's lovely to hear that you found the experience helpful, fast and efficient. We're always happy to help!

Posted 3 months ago

“Tom as usual has been prompt, efficient in locating problems, and thoroughly helpful with suggestons in installing Malwarebytes on five machines, updating passwords, and checking my printer.”

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Posted 3 months ago

Hi Ian, thank you for the great feedback and 5-star review. Always great to hear when our technicians have provided such a positive experience. We'll be sure to pass on your kind words to Tom and look forward to assisting if and when you require us in the future. Thanks again — Geeks on Wheels Team

Posted 3 months ago

“at last i have found somone that knowes what he is doing. chance is the first service person that we have had in 20 years that can fix any faults that we had , doing it easy and relaxed ,explaning what he was doing as he went i highly reconmend him adrian fensom”

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Posted 3 months ago

Hi Adrian, thank you for the wonderful 5-star review! We’re glad that, after years of struggles that, Chance could fix the faults easily and explain what he was doing along the way! We hope that by explaining what he was doing, you feel more confident with your tech! We appreciate your recommendation and kind words!

Posted 3 months ago

“Justin from Geeks on Wheels Wellington made the transition to a new laptop seamless and so easy it was amazing. Great service, great communication and Justin is quite simple a great person. I am not a computer literate person but Justin took the time to explain everything to me in layman's terms - wonderful:). I would recommend them to anyone”

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Posted 3 months ago

Hi Forrest, thank you for the wonderful 5-star review! We’re glad Justin made the transition to the new laptop seamless, explained things in layman’s terms, and that you had great communication and service. We hope that by explaining things clearly, you feel more confident with your tech! We’ll be sure to pass along your kind words. Thanks for your kind words and recommendation!

Posted 3 months ago

“My contact was with Geeks on Wheels in Whetstone. My laptop was old, tired and slow. Falco came and suggested a recon, with additional storage. I was quite psyched up to buy a new laptop. The advice was really good and the whole package was really affordable - probably half of what I guess I was expecting to pay. There was no hard sell at all for anything. Subsequent backup has been helpful and friendly.”

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Posted 3 months ago

Hi Colin, thank you for the wonderful 5-star review! We’re glad Falco provided a helpful recon, you found the package affordable with no hard sell, and that the backup has been helpful! Thanks for sharing your experience!

Posted 3 months ago

“We had Branden H he was so patient and helpful with us. Nothing was a problem and never rushed us either. Highly recommend him. Brilliant”

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Posted 3 months ago

Hi Lesley, thank you for the wonderful 5-star review! We’re thrilled Branden helped you so patiently and without rushing! We’ll be sure to pass along your kind words. Thanks for the recommendation!

Posted 3 months ago

“Geeks on Wheels did a marvellous job repairing my computer. They fixed software problems and hardware problems making the computer fit for another 6-7 years of life. I unconditionally recommend them.”

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Posted 3 months ago

Hi Andrew, thank you for the wonderful 5-star review! We’re thrilled to hear our technician gave your computer a new lease on life and that you’d recommend us unconditionally! Thanks for the kind words; they are much appreciated!

Posted 3 months ago

“My father, who is in his late 70s, had Geeks on Wheels come to his home to service his Lenovo desktop computer. Before the visit, the computer was working well. During the service, my father watched the technician restart the computer twice while a system update was still in progress. Following the service, the computer became extremely slow, regularly freezes and began closing applications unexpectedly. The technician then spent additional time trying to rectify the problem, and my father was charged for an extra hour of labour. Despite this additional cost, the computer was returned in a much worse condition than it was before the service. The computer was purchased in 2022 and still has around 90% of its storage available, so these issues only began after the technician’s work. As a family, we are extremely disappointed. My father paid for professional assistance expecting his computer to be properly serviced, not returned in a significantly worse state. We are also concerned that he was charged extra to try to fix problems that arose during the service. Given his age, this experience has left us feeling that he was not treated as fairly as he should have been. We hope Geeks on Wheels will review this matter and ensure future customers, particularly older people who rely on professional advice and assistance, receive the standard of service they deserve.”

Helpful Report

Posted 3 months ago

Hi there, thank you for sharing your father's experience. A manager is going to investigate this for you and would love to discuss this further with you. If you could please contact us on 0800 424 335 and ask to speak to the Wellington manager Reuben, that would be very helpful, thank you.

Posted 3 months ago

“Excellent service from Jarrod”

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Posted 3 months ago

Hi Janice, thank you for the 5-star review! We're stoked that Jarrod was able to help you with your tech troubles! Thanks for the kind words!

Posted 3 months ago

“Angus was great to deal with and had an extremely high level of knowledge re my laptop, iPhone and iPad, and how they interacted etc. He translated techy language for me and thankfully did any jobs that showed up as he worked through my list. The only reason I gave a 4 star rather than 5 was to do with the Geeks on Wheels booking times being so flexible - while I can absolutely appreciate why this is due to the varied length of time each job can end up taking it's a bit of a pain not to have a more specific time. Not enough for me to go elsewhere and I would use you again, ideally with Angus, in future.”

Helpful Report

Posted 3 months ago

Hi Bede, thanks for the thoughtful review! We’re glad Angus’ knowledge and ability to translate techy language helped you, and that he could work through your list! We’ve noted your feedback about the flexible booking times and how it affected your planning. Sorry about that. But we're glad we could help you, and feel free to let our call centre know you prefer Angus next time, and they'll do their best to send him around if he's available! Thanks again!

Posted 3 months ago

“The service and help from Matt A and Mandeep could not have been better, they were both exceptional and professional in their service. Highly recommend Geeks on Wheels to everyone. 10 out of 10”

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Posted 3 months ago

Hi Colin, thanks for the fantastic 5-star review! We’re delighted that Matt and Mandeep provided exceptional and professional service and could help you mount your TV! Really appreciate the kind words and the recommendation! Thanks again!

Posted 3 months ago

“Very pleasant young man, very patient and thorough while explaining his actions.”

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Posted 3 months ago

Hi Elaine, thanks for the great 5-star review! We’re glad to hear our technician was pleasant, patient and thorough while explaining his actions! We hope that by explaining clearly, you feel more confident with your tech! Thanks for the kind words!

Posted 3 months ago

“As always Jason on top of a list of problems, completed in usual professional way with full result returning the computer system in all sections to top condition making it easy to follow all instruction, many thanks for all, Walter”

Helpful Report

Posted 3 months ago

Hi Walter, thanks for the great 5-star review. Happy to hear that Jason was able to tackle all of your tech problems. Happy computing from the Geeks on Wheels Team!

Posted 3 months ago

“Easy to deal with and on-site issues raised dealt to.”

Helpful Report

Posted 3 months ago

Hi, thank you for the positive feedback! We're glad that you found our service easy to deal with and that our technician could help you with your tech troubles! Thanks again!

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 7,826 reviews