Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,464 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,464 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy with my experience from first contact. Richard was very pleasant and easy to talk to and knew what he was doing. I will certainly use your service again”

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Posted 2 months ago

Hi Sylvia, thank you for the 5-star review. We're super pleased that you had a great experience with Richard and that he was able to solve your tech troubles! Thanks again!

Posted 2 months ago

“Stephen was extremely helpful and knowledgeable and pleasant to deal with.”

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Posted 2 months ago

Hi Robert, thank you for the 5-star review! We're glad that you had a great experience with Stephen and that he was able to help you out. We'll pass on your kind message to him. Thanks again!

Posted 2 months ago

“Dear Herschel, Thank you so much for showing me how to print off emails, I've just received my Genesis Energy account and I remembered which button to press and then to bring up Gmail and I could easily print off the account. I am so grateful that you made it so simple for me to understand. Regards, Deneice Marshall.”

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Posted 2 months ago

Hi Deneice, thank you for the 5-star review! We're super pleased Herschel was able to help you out and teach you how to print off emails. We're glad you're feeling more confident with your tech! We'll pass on your kind message to Herschel. Thanks again!

Posted 2 months ago

“Prompt friendly service”

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Posted 2 months ago

Hi Alistair, thank you for the 5-star review. We're glad that you found our service to be friendly and prompt! Thanks again!

Posted 2 months ago

“Ryan was very patient, as I am certainly not computer literate!!!”

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Posted 2 months ago

Hi Pam, thank you for the 5-star review. We're pleased that Ryan was able to help you out! Thanks again!

Posted 2 months ago

“Prompt, efficient service. The initial issue was quickly solved, and the remainder of the billable hour was used to tidy up the computers operating system”

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Posted 2 months ago

Hi Gavin, thank you for the 5-star review. We're glad you had a great experience with us and that our technician was able to sort out your problem. Thanks again!

Posted 2 months ago

“Aaron efficiently sorted out our email issues, so my husband and I are much relieved. He also gave the computer an overall health check and made some adjustments. He was friendly and patient and answered many questions.”

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Posted 2 months ago

Hi Ken and Barbara, thank you for the 5-star review. We're super glad that Aaron was able to sort out your email issues and ensure your computer is all set! Thanks again!

Posted 2 months ago

“All set for travel overseas now, thank you.”

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Posted 2 months ago

Hi Denise, thank you for the 5-star review. We're glad our technician was able to help you get sorted for travelling. We hope you enjoy your trip! Thanks again!

Posted 2 months ago

“Rocky start however am totally satisfied with the end result. My experience with Geeks has been since 2019 and they deliver so the rocky start I mentioned was unacceptable at the time although understand they are busy because they know their stuff and will call again if required”

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Posted 2 months ago

Hi Suzie, thanks for the review. We’re glad we were able to get the final result you needed. It can be frustrating when your equipment starts to have issues but we are glad we were able to assist with setting up your replacement network! Warm regards, Team Geeks on Wheels

Posted 2 months ago

“A very good and helpful visit with Ryan today. He sorted our queries fast, his knowledge of what to do was great.. Definitely recommend him..”

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Posted 2 months ago

Hi Elayne and Tim, thank you for the 5-star review. We're stoked you had a great experience with Ryan, and that he was able to sort out your queries! Thanks again!

Posted 2 months ago

“Very knowledgeable and easy to deal with”

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Posted 2 months ago

Hi Mead, thank you for the 5-star review. We're glad you found our technician knowledgeable and easy to work with! Thanks again!

Posted 2 months ago

“While Angus could not help me due to my caravan specs he was friendly professional and helped me source the right person to get the job done even speaking to them to ensure I got the right outcome.”

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Posted 2 months ago

Hi Wendy, thank you for the 5-star review. We are super glad that Angus was able to point you in the right direction and speak on the phone to help you out! Thanks again!

Posted 2 months ago

“Absolutely A1. Matt is always very professional,explains well to client,answers all queries,works with energy & quickly.Has been the Technician to my home 4 times for computer problems,always glad it has been Matt Ayers,leaves me with no doubts.Very efficient work style with a good sense of humour.”

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Posted 2 months ago

Hi Elizabeth, thank you for the 5-star review. We're super pleased that Matt has been a great help to you! We'll pass on your kind message to him. Thanks again!

Posted 2 months ago

“Very happy to recommend Geeks on Wheels. I have been a customer for 15 years and have used them for installations, updates, and fixes. My latest connection was to install a new laptop and associated peripherals and this was achieved by BenV in a friendly, knowledgeable way where he explained to me what he was doing, and why it was required, in a way I could understand. He also walked me through the differences in the new system and managed to make it look as close as possible to the old so that I wouldn't be too lost when left to continue on my own. Great service!”

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Posted 2 months ago

Hi, thank you for the 5-star review. We're stoked that Ben was able to help you with your laptop and explain what he was doing. We hope this makes you feel more confident with your tech! We'll pass on your kind message to him. Thanks again!

Posted 2 months ago

“First time I have used them. Found them very satisfactory and will definitely use them again.”

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Posted 2 months ago

Hi Lyell, thank you for the 5-star review. We're glad you had a great experience with us! We'll always be here if you need us to help with tech troubles! Thanks again!

Posted 2 months ago

“Excellent service. Jared was very quick at sorting out all my computer set up. Very knowledgeable. Many thanks.”

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Posted 2 months ago

Hi, thank you for the 5-star review. We're glad that Jared was able to help you set up your computer! Thanks again!

Posted 2 months ago

“A Knowledgeable service.”

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Posted 2 months ago

Hi, thank you for the 5-star review. We're glad you had a great experience with our service. Thanks again!

Posted 2 months ago

“Great service. Chance was very helpful and explained every thing well”

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Posted 2 months ago

Hi Barrie, thank you for the 5-star review. We're super pleased that Chance was very helpful and was able to explain everything clearly. Thanks again!

Posted 2 months ago

“Living in my motorhome and travelling full time, when I have IT issues it's a real hassle. But JoshA, from Geeks on Wheels in Wellington was uttery superb. He fixed numerous issues on my laptop, was able to clearly explain what had gone wrong and why, and had everything running smoothly in less than an hour. Five star ser vice and solutions!”

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Posted 2 months ago

Hi Mark, thank you for the 5-star review! We're stoked that Josh was able to fix all the issues on your laptop and explain what he was doing. We hope this makes you feel more confident with your tech! Thanks again!

Posted 2 months ago

“All went well Jacob was very helpfull”

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Posted 2 months ago

Hi Hugh, thank you for the 5-star review. We're glad you had a great experience with Jacob and that he was able to help you out! Thanks again!

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 7,464 reviews