Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,192 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,192 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Anuj who came to help with a few problems I had was very knowledgeable and explained how to deal with them very clearly. I learnt so much and feel confident that my computer skills have improved. Thank you Anuj.”

Helpful Report

Posted 2 months ago

Hi Glenis! Thank you for your 5-star review. It's great to hear our technician Anuj not only helped you remedy your tech problems, but also extended some of his tech knowledge and left you feeling more confident with your computer skills going forward! Thanks again for taking the time to share your feedback, we appreciate it!

Posted 2 months ago

“Every Geek that has sorted/serviced out mu pc has been helpful, friendly and polite. Miss Tom C, but Daniel is a lovely person, hope he stays for ages.”

Helpful Report

Posted 2 months ago

Hi Cynthia, thank you for your 5-star review! We're so glad to hear you've had consistently great experiences with our team. We were also sad to see Tom C go, but we're happy our technician Daniel’s made such a positive impression. Thanks again for sharing your lovely feedback, we appreciate it!

Posted 2 months ago

“Techican was very helpful and gave good advice but could not upgrade my PC to windows 11 due to age of pc”

Helpful Report

Posted 2 months ago

Hi Susan! Thank you for your review! We're pleased to hear your technician was helpful and extended some good advice. We're however sorry to hear your PC doesn't have the hardware capabilities to upgrade to Windows 11, especially with Windows 10's impending end of support. If you ever need help exploring upgrade options or finding a solution that suits your needs, we're here to help! Thanks again!

Posted 2 months ago

“I have relied on GoW for the past decade for service and advice. The most recent visit to check and address some small (to them) problems lead to the tech identifying and rectifying problems with the speed and reliability of the fibre connection. Can't speak to highly of the commitment and knowledge of all GoW team members I have dealt with.”

Helpful Report

Posted 2 months ago

Hi Graham, thank you so much for your kind words. We always aim to leave our customers feeling more confident and happy with how their tech is working. After all, we Geeks love our technology, and we want to help others enjoy and love theirs too! We're so glad to see you recognise the care and knowledge we put into every visit. Thank you again for the 5-star review and for your loyalty over the past decade. We truly appreciate it!

Posted 2 months ago

“Amazing service if you have any problems. Best possible solution”

Helpful Report

Posted 2 months ago

Hi Janice! Thank you so much for your kind 5-star review! We're so pleased to hear you find our service amazing and that we’ve been able to provide the best possible solutions for your tech problems! We're just a call away should you need more tech help in the future. Thanks again!

Posted 2 months ago

“Great service. Aaron was excellent to work with in sorting our email change.”

Helpful Report

Posted 2 months ago

Hi Christy! Thanks so much for the 5-star review. We’re so glad you had a great experience, and we’ll be sure to pass on your kind words to Aaron for his help switching over your emails! Thanks again.

Posted 2 months ago

“I have found Geeks on Wheels consistently helpful, efficient, and pleasant. However I find the way your accounts are presented ambiguous, repetitive and thus confusing.”

Helpful Report

Posted 3 months ago

Hello! Thank you kindly for your review! It's so great to hear you consistently find our service to be of high quality. If you'd like someone to reach out about your feedback on our accounts presentation, please get in touch. Thanks again for your kind words.

Posted 3 months ago

“Prompt, friendly, knowlegeable. What more could you ask for?”

Helpful Report

Posted 3 months ago

Hello! Thank you for your 5-star review! It's great to hear you feel that our service delivers on promptness, friendliness and knowledge! Most importantly, we're pleased you found all your needs met! Thanks again for your kind feedback!

Posted 3 months ago

“Amazing service! especially if you're a Geek+ subscriber. A tech, Chance, was booked for a callout for today, to sort out a few issues with my wifi signal. He installed TP-Liink, plus fixed all my issues. I learned so much in such a short time. ThankU Chance. Very professional service. Worth paying for every time. I highly recommend Geeks on Wheels.”

Helpful Report

Posted 3 months ago

Hi Annie, thank you for your 5-star review! It's so great to hear you feel you're reaping the benefits of being a Geek+ member! It's awesome your Wi-Fi issues were fixed and that our technician Chance ensured you felt more confident with your tech going forward. Thanks again for all your kind compliments. We're just a call away should you need more tech help in the future!

Posted 3 months ago

“The office and Herschel were extremely good to deal with; Herschel was friendly, knowledgeable and accommodating. He phoned us to say he was on his way to us. He didn't make us feel foolish with our questions. He dealt with our wifi/computer/printer concerns as requested.”

Helpful Report

Posted 3 months ago

Hi Chrissy, thank you for your 5-star review! We're happy to hear you found our service good, from the initial call to book to Herschel's on-site visit. We're so pleased you felt well accommodated, and didn't get made to feel foolish when asking tech questions! Great news Herschel was able to deal with your Wi-Fi, computer and printer problems! Thanks again for sharing your feedback, we appreciate it!

Posted 3 months ago

“30/07/2025 Client no 463462 Matt I found Matt very approachable,Professional and precise. Any changes/added were demonstrated easily at the time of going through each section. No questions were left without a summary. I thoroughly enjoyed the review of my computer with Matt. Greeks on Wheels F/U will always be my Number One.”

Helpful Report

Posted 3 months ago

Hi Elizabeth, thank you for leaving us such a lovely 5-star review after Matt's recent visit. We are pleased to hear you found the service professional and precise and will make sure to pass on your feedback to Matt. Thanks once again and we look forward to assisting in the future!

Posted 3 months ago

“Nate was very easy, and pleasant, to deal with. I feel I need much more tuition and I need to practice the information given to me. I will contact Geeks on Wheels again sometime soon.”

Helpful Report

Posted 3 months ago

Hi Marlene! Thanks so much for the kind words! We're glad to hear our technician Nate made things easy and enjoyable. It’s totally normal to need a bit more practice, tech can take time to get the hang of! We’ll be here whenever you need a hand. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 3 months ago

“He did everything we needed and more”

Helpful Report

Posted 3 months ago

Hi Keith! Thanks for the great feedback and 5-star review! We’re so glad to hear everything you needed was sorted, and then some! We're just a call away should you need tech help in the future. Thanks again!

Posted 3 months ago

“Great service, very helpful young man, able to explain things for an older person so I understood everything. Enthusiastic, polite, took his shoes off, monitored how long he had been working.”

Helpful Report

Posted 3 months ago

Hi Sue! Thanks so much for the lovely 5-star review! We’re really glad to hear our technician was able to explain everything clearly and make you feel comfortable. We always aim to be respectful, helpful, and mindful of your time. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 3 months ago

“Rapid response (Ashvid here within 3 hours)”

Helpful Report

Posted 3 months ago

Hi Miles, thank you for your 5-star review! We're happy to hear you found our service timely! We know tech problems often can’t wait, so we do our best to get there fast! Thanks again for your kind feedback, we appreciate it!

Posted 3 months ago

“Helpful. Knowlegeable. Justin was able to explain so I easily understood. I am very grateful.”

Helpful Report

Posted 3 months ago

Hi Gwyneth! Thank you for your 5-star review! It's great to hear our technician Justin explained things in a manner that allowed you to feel more confident with your technology going forward. We're just a call away should you need tech help in the future. Thanks again for your kind words!

Posted 3 months ago

“Justin A, rang before arriving, arrived on time, was professional in his dealings.was friendly and explianed what he was doing.”

Helpful Report

Posted 3 months ago

Hi Douglas, thank you for your 5-star review! It's great to hear that our technician Justin ensured you had such a positive experience with our service. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 3 months ago

“Very impressive. He new want we wanted had the gear in the car ready to set up. WIFI problems all sorted in one visit and checked PC. Will use again”

Helpful Report

Posted 3 months ago

Hi John! Thanks for the great 5-star review! We're so glad to hear everything was sorted in just one visit and that your WiFi and PC are now running smoothly. We're just a call away should you need more tech help in the future! Thanks again for your feedback, we appreciate it!

Posted 3 months ago

“Friendley and explained everything well.”

Helpful Report

Posted 3 months ago

Hi Warren, thank you for your 5-star review. We're glad to hear everything was explained clearly and that you had a friendly experience with us. Let us know if you ever need a hand again! We appreciate your feedback.

Posted 3 months ago

“Aaron was punctual, pleasant and efficient”

Helpful Report

Posted 3 months ago

Hi Shona! Thanks for the great feedback! We're glad to hear our technician Aaron made a strong impression. Punctual, pleasant, and efficient is exactly what we aim for. Thanks again for sharing your kind words, we appreciate it!

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 7,192 reviews