Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,341 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,341 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Geeks on Wheels was prompt and extremely efficient. Our technician Chance was a very lovely and respectful young Man whom was fantawstic to have in our home.”

Helpful Report

Posted 3 months ago

Hi Les, thank you for the lovely 5-star review. We are super happy to hear that you found Chance prompt, efficient and respectful. We hope you have smooth sailing with your tech going forward. Thanks again, Geeks on Wheels!

Posted 3 months ago

“Chance was amazing to deal with. Arrived on schedule, sorted that issue we were having with outlr laptop, answered all our questions, and provided excellent service all together. Will be definitely using him again. Highly recommend Geeks on Wheels.”

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Posted 3 months ago

Hi Sandra, we really appreciate the glowing 5-star review of Chance's recent visit. We're glad all your questions were answered and your issues sorted, and we look forward to assisting in the future should you require! Thanks again.

Posted 3 months ago

“Knew what I needed done, but didn't know how to do it. Got it organized, and more. Very happy. Not guys that try and sell you stuff or take longer time just to get more money. Guys know their stuff and just get on with it.”

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Posted 3 months ago

Hi Tania, thank you for the lovely 5-star review. Really great to hear our technician got in, sorted the issue and more. Leaving you ready to go. Thanks again!

Posted 3 months ago

“The photo I sent bounced back from mail service undelivered ? help over phone from Jarod who solved the problems today”

Helpful Report

Posted 3 months ago

Hi Mary, thank you for the 5-star feedback. We are glad to hear Jared could help solve your issues. Please get in touch via email if you require assistance with the bounced back email. Thanks - Geeks on Wheels

Posted 3 months ago

“Knowledgeable, friendly, punctual, polite, patient, what more couild you want in a Geek!”

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Posted 3 months ago

Hi Barbara, thank you for taking the time to leave us such a lovely 5-star review. We are thrilled to hear you found our technician all of the above! All qualities we love our Geeks to display - Thanks again, and we hope to help in the future should you need.

Posted 3 months ago

“Very good service.”

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Posted 3 months ago

Hi Chris, thanks for the 5-star review!

Posted 3 months ago

“Fabulous company. Matthew, our technician, was amazing. His knowledge when setting up our tablet was fantastic and he explained everything as he went. We would recommend him and the company to everyone.”

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Posted 3 months ago

Hi Kevin! Thank you for your 5-star review! It's great to hear our technician Matt not only set up your new tablet, but also explained everything as he went along, so you felt more confident with your tech going forward. We really appreciate you taking the time to share your feedback and thank you very much for your recommendation!

Posted 3 months ago

“Matt took the laptop away and extracted all the data from the drive. He fixed the printing problems I had and gave us good advice on what brand and spec laptop I should be aiming for. I would recommend Geeks on Wheels to friend's.”

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Posted 3 months ago

Hello! Thank you kindly for your 5-star review. It's great to hear that our technician Matt fixed your printing problems, gave you some handy advice on upgrading your laptop and successfully retrieved your data. We really appreciate you taking the time to share your feedback and your recommendation of our services. Thanks again!

Posted 3 months ago

“Serviceman was prompt, punctual and very pleasant as he went about sorting out and explaining my computer problems. Because of his expertise, I was happy to buy a 1 year membership of Geeks on Wheels.”

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Posted 3 months ago

Hi Marylin! Thank you for your 5-star review. It's great to hear your computer problems were explained and ultimately solved for you. That is, with many thanks to the technician who ensured a prompt, punctual and overall pleasant experience for you. Thanks again for sharing your feedback and welcome to the Geek Club!

Posted 3 months ago

“Great service much appreciated.”

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Posted 3 months ago

Hello! Thank you for your 5-star review. It's awesome to hear you find our service great. We appreciate you taking the time to share your feedback. Thanks again!

Posted 3 months ago

“Prompt professional service from Ryan”

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Posted 3 months ago

Hi Linda! Thank you for your 5-star review. It's great to hear you find our service prompt and professional, with many thanks to our technician Ryan who ensured such a positive experience for you. We're just a call away should you need tech help in the future. Thanks again!

Posted 3 months ago

“Quick service, fixed fault.”

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Posted 3 months ago

Hi Sheila! Thank you for your 5-star review! It's great to hear you find our service quick and your tech issues were successfully sorted. We appreciate you taking the time to share your feedback, thanks again!

Posted 3 months ago

“Professional, efficient and speedy service every visit! Prompt arrival, diagnosed problems in first few minutes and solved them very quickly. Paikea is the 'Geek of your Dreams' to deal with! He is a digital genius, with a fantastic personality and explains things so us oldies can understand easily! You can rely on him to find a solution to whatever problem is causing stress!”

Helpful Report

Posted 3 months ago

Hi Colette! Thank you for your 5-star review. It’s wonderful to hear you continue to find our service both efficient and speedy. That is, with thanks to our awesome technicians like the ‘Geek of your Dreams,’ Paikea. We’re so glad he was determined to find a solution for you and took the time to explain everything in a way that was easy to understand. We really appreciate you sharing your feedback with us, thanks again!

Posted 3 months ago

“Chance was the man for the job on an old Apple Mac computer and also a new brother printer. He was slick on the job, knew his stuff and kept me informed in what he was doing. Thanks Geeks,”

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Posted 3 months ago

Hello! Thank you for your 5-star review. We're glad to hear our technician Chance showed his expertise while setting up your new Brother printer, and that he took the time to explain things so you felt more confident with your tech afterwards. We really appreciate you sharing your feedback with us. Thanks again!

Posted 3 months ago

“Friendly, efficient, explained geeky stuff well!”

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Posted 3 months ago

Hi Lesley! Thank you for your 5-star review. We're so glad to hear the technician who helped you was friendly, efficient, and able to explain everything in a way that made sense. We're just a call away should you need more tech help in the future. Thanks again!

Posted 3 months ago

“Excellent service and technician”

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Posted 3 months ago

Hi Helen! Thank you for your 5-star review! It's great to hear you find both the service we provided and the technician who assisted you, excellent! We're just a call away should you need tech help in the future! Thanks again.

Posted 3 months ago

“Having worked out how the Geeks system works, (it could be easier to make an appointment) we are very pleased. It is also good to know we can have an online check as part of our membership, and for $20 more a personal visit, which we prefer. We have been very happy with the service from Stephen and will certainly continue our memberhip.”

Helpful Report

Posted 3 months ago

Hi David and Margaret! Thank you for your feedback and 5-star review! We’re so pleased to hear you’ve been happy with our technician Stephen’s service and that your membership has been valuable. We truly appreciate your continued support and look forward to assisting you again whenever you need us. Thanks again!

Posted 3 months ago

“I was very happy with Anthony, who fixed computer issues for me that I couldn't. It makes me feel very secure to know I have someone to call on should any further complications arise.”

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Posted 3 months ago

Hi Maureen! Thank you for your 5-star review! It’s wonderful to hear you feel more confident with your technology, knowing you have a trusted point of contact if any issues come up. This is of course with many thanks to our technician Anthony for providing such a positive experience with our service. Thanks again for taking the time to share your feedback, we really appreciate it!

Posted 3 months ago

“I very rarely give the top mark by way of a valuation of service provided but on this occasion Vaughn deserved every star. His quiet manner and application to the job was spot on.....thanks mate.”

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Posted 3 months ago

Hi Rob, thank you for your 5-star review! We’re so glad to hear you found our service deserving of top marks. A big thanks goes to our technician Vaughan for his respectful, professional approach and dedication to getting the job done, and doing the job right. We really appreciate you taking the time to share your feedback and look forward to helping you again should you need tech support in the future.

Posted 3 months ago

“Excellent service from technician: Sashika. He has competence, a great attitude to customer service and he provided expert advice, after listening to requests during the W-11 upgrade. Highly recommended!”

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Posted 3 months ago

Hi Derek! Thank you for your 5-star review! It’s great to hear you’ve found our service excellent, with special thanks to our awesome technician Sashika for providing expert advice around Windows 10’s upcoming end of life. Competence, a great attitude, and top-notch customer service are exactly what we aim for with all our technicians, so it’s fantastic to hear Sashika has delivered on that standard. Thanks again, Derek!

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 7,341 reviews