Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,194 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,194 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy with assistance provided.”

Helpful Report

Posted 4 months ago

Hi Ann! Thank you kindly for your 5-star review! It's awesome to hear you're more than happy with the results of our service. We're just a call away should you need anymore tech help in the future! Thanks again!

Posted 4 months ago

“Daniel was not only efficient and completed the task to a high standard, he is a lovely man and very helpful.”

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Posted 4 months ago

Hi Allison! Thank you so much for your 5-star review! We’re glad to hear that our technician Daniel not only delivered great results, but was also timely, helpful, and all-round accommodating! Exactly the kind of feedback we love to hear. Thanks again! We really appreciate you taking the time to share your experience!

Posted 4 months ago

“Recived very good service from Jered having my computer connected and set up. His follow up service is also valued.”

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Posted 4 months ago

Hi Eleanor! Thank you for your 5-star review! It's great to hear the set up and connection of your new computer went smoothly, thanks to our awesome technician Jared! Thanks again for taking the time to share your feedback, we appreciate it. We're just a call away should you need more tech help in the future.

Posted 4 months ago

“This is an amazing service. My need was great after a really traumatic experience with a scammer . Ben listened, empathised and explained what the service woud entail and then sensitively went about to check my laptop, ipad and two phones for any malware and inappropriate apps. A report was provided for use with the bank - thank you”

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Posted 4 months ago

Hi Lorraine! Thank you kindly for your 5-star review! As a tech company, we unfortunately see a lot of our customers dealing with the aftermath of scams. Scams are never nice, they can be devastating and incredibly frustrating. That’s why we expect all of our Geeks to support scam victims with sensitivity and care. So it’s awesome to hear our technician Ben helped make a not-so-nice situation feel a little less daunting. We’re very sorry you had to go through that, but we’re so glad Ben’s visit helped turn things around. Thanks again for your heartwarming feedback!

Posted 4 months ago

“Very helpful and solved all my questions”

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Posted 4 months ago

Hello! Thank you for your 5-star review! It's great to hear you felt well taken care of and that your questions were answered. We're just a call away should you need tech help in the future. Thanks again for your kind feedback.

Posted 4 months ago

“Solved m,y problems,ok.”

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Posted 4 months ago

Hi Tony and Janet! Thank you kindly for your 5-star review! It's great to hear we were able to solve your tech problems. We're just a call away should you need tech help in the future. Thanks again!

Posted 4 months ago

“I was very impressed with the service & advise given”

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Posted 4 months ago

Hi Geraldene! Thanks so much for the kind words and 5-star review! We're very glad to hear you were impressed with the service and advice given. We're always happy to help, thanks again!

Posted 4 months ago

“Original request was sent by email over the long weekend, I followed up with live chat mid week to be informed that there were several requests made over the weekend. I followed up with a phone call and was assigned a technician 3 days later. Great service, great knowledge”

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Posted 4 months ago

Hi Craig! Thanks for your feedback and 5-star review! We really appreciate your patience over the long weekend. We're so glad to hear that once things got rolling, you received great service and knowledgeable support from the team. Always here to help when you need us! Thanks again.

Posted 4 months ago

“Matt is not what the average person thinks an IT geek would be like. Matt has the IT knowledge, fast at fixing problems and most of all he has social skills so can converse well. Thanks”

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Posted 4 months ago

Hi Liz! Thanks for the awesome feedback and 5-star review! It's awesome to hear our technician Matt exceeded your expectations. Fast fixes, great chats, and expert know-how sounds like a winning combo to us. Thanks again for your kind words!

Posted 4 months ago

“Ashvin did a great job connecting my new modem and had it up and running quick smart. He also advised me of various other things I could do to improve my mobile phone experience and he implemented some.”

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Posted 4 months ago

Hi Betty! Thanks for the great 5-star review! We're glad to hear our technician Ashvin got your modem sorted quickly and was able to offer some helpful tips for your mobile as well. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 4 months ago

“I always find Geeks on Wheels to be very professional, pleasant and to clearly explain anything I am unsure of.”

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Posted 4 months ago

Hello! Thanks so much for your kind words and 5-star review! We're really glad to hear you've had consistently positive experiences with our team. Clear communication and friendly service are definitely two things we aim for, so it's great to know we're hitting the mark! Thanks again.

Posted 4 months ago

“My Mac was at the end of its life and I was advised to buy a new one, which i have happily done through Geeks on Wheels. Anthony C was efficient, knowledgable and friendly to work with. All sorted thanks to Geeks on Wheels.”

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Posted 4 months ago

Hi Beck! Thanks for your 5-star review! We're so pleased to hear that our technician Anthony was able to help you through the upgrade process and make it a smooth experience. Enjoy your new computer, and don’t hesitate to reach out if you ever need a hand! Thanks again!

Posted 4 months ago

“Aaron has provided more than ex[ected. He helped with the upgrade, and provided peace of mind . He was top of his game with knowledge, skills and quitely supportive. Thank you so much AaronE”

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Posted 4 months ago

Hi Sue! Thanks so much for the lovely 5-star review! We're so glad to hear that our technician Aaron went above and beyond to help with your upgrade and provide that extra peace of mind. Thanks again for your feedback.

Posted 4 months ago

“pleased with service and product knowledge”

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Posted 4 months ago

Hi Tony! Thank you for your 5-star review! We're so pleased to hear you were happy with our service and level of product knowledge. If you need anything else, we're just a call away! Thanks again.

Posted 4 months ago

“As usual Ben answered our queries and checked our computer in a helpful and friendly manner.”

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Posted 4 months ago

Hello! Thank you for your 5-star review. We're glad to hear our technician Ben was his usual helpful and friendly self. It's always great to know when our techs are making a positive impact. If there's anything else we can help with, just let us know! Thanks again.

Posted 4 months ago

“I always use Geeks on Wheels with anything to do with internet services. They are very professional and get the work done in no time. Happy to recommend them.”

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Posted 4 months ago

Hi Shiro! Thank you so much for your continued support! We're so glad to be your go-to for internet help, and it means a lot to hear you’d recommend us. We’ll be here whenever you need us next! Thanks heaps for your 5-star review!

Posted 4 months ago

“Jacob was excellent. He worked quickly and efficiently and was pleasant. We are very pleased with the purchase and installation of our new desktop computer.”

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Posted 4 months ago

Hi Eithne and Rob! Thank you so much for the lovely feedback and 5-star review! We’re glad to hear our technician Jacob took great care of you and made the setup process smooth and easy. Enjoy your new desktop, don’t hesitate to reach out if you need any tech help in the future! Thanks again.

Posted 4 months ago

“Love they come to you. Dont have to take PC in”

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Posted 4 months ago

Hi Atawhai! Thank you for your 5-star review. It's great to hear you find so much value in our "we come to you" service! Thanks again for sharing your feedback, we appreciate it!

Posted 4 months ago

“Prompt, polite and efficient.”

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Posted 4 months ago

Hi Claire! Thank you for your review! It's great to hear you found our service so accommodating! Thanks again for taking the time to share your feedback, we appreciate it!

Posted 4 months ago

“Jared was great! Technically very knowledgeable and competent and very helpful with a great manner.”

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Posted 4 months ago

Hi Marie, Thank you for the 5-star rating of Jared's recent visit. We are stoked to hear he not only solved your tech troubles but did so with a great manner! Thanks again.

Posted 4 months ago

Geeks on Wheels is rated 4.8 based on 7,194 reviews