Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,464 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,464 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service very helpful and patient”

Helpful Report

Posted 4 months ago

Many thanks for the kind feedback and 5-star review. We are always happy to help. Thanks again - Geeks on Wheels

Posted 4 months ago

“Stephen from Geeks On Wheels is just check. Professional and so helpful every time. Really appreciate this.”

Helpful Report

Posted 4 months ago

Hi Kim, thank you for the lovely feedback of Stephen's recent visit. We are stoked to hear you had such a positive experience and appreciate the kind words. We are always happy to assist, as is Stephen. Thanks again!

Posted 4 months ago

“Great service. Did everything and more I needed. Thank you”

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Posted 4 months ago

Hi Helen, thanks for the 5-star review. Glad we could assist. Thanks again!

Posted 4 months ago

“The initial booking through your customer services officer Jenny was a great customer experience and she was very helpful. NateO then provided top customer service and explained everything in a simplistic way. He arrived on time, was very courteous, displayed good communications and was very knowledgeable. He also promoted added services that the company provided which I found helpful and provided me with some future options. I definitely will use your services again. A big thanks to all.”

Helpful Report

Posted 4 months ago

Hi there, thanks for the 5-star review and awesome feedback on the whole experience. We will pass on your kind words to both Ginny and Nate and look forward to assisting in the future when our services are next required! Thanks again - Geeks on Wheels

Posted 4 months ago

“Always satisfied with Geeks on Wheels and their staff. Today Aaron helped me out very efficiently.”

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Posted 4 months ago

Thanks for the great review and repeat custom. We're always happy to help! - Geeks on Wheels

Posted 4 months ago

“Rob was polite and courteous, he knew his stuff and involved me when I needed to be and explained everything at the end including improvements I could make - would use again”

Helpful Report

Posted 4 months ago

Hi Nicky and Pete, thank you for the 5-star review. It's great to hear that Rob was polite and courteous and explained things as he went along. Happy to help and look forward to assisting in the future should you require!

Posted 4 months ago

“Peter helped us get our internet back up and running very efficiently so we could get back to work. Thank you!”

Helpful Report

Posted 4 months ago

Hi Katherine, thank you for the 5-star review of Peter's recent visit. Glad to hear we got your internet back up and running, and that you found the whole process efficient! Thanks again, Geeks on Wheels

Posted 4 months ago

“Ben helped us to acquire a new ASUS computer to replace a laptop and a new disc for an aging HP desktop. He smoothly guided us through the process, transferring all our data customised to our needs. He was very friendly, and kept explanations simple. We will be back when technological obsolescence requires updates and replacements. Thank you Ben Bob & Mary Watson”

Helpful Report

Posted 4 months ago

Hi Bob, Thank you for the 5-star rating of Ben's recent visit. It's great to hear you found the transition to a new device a smooth process. We will pass your thanks on to Ben and hope your new equipment serves you well! Thanks again - Geeks on Wheels

Posted 4 months ago

“Very good communication with regards to booking. Technician arrived on time.”

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Posted 4 months ago

Thank you for the 4-star rating and positive feedback. We're happy to help any time!

Posted 4 months ago

“Ashvin is a real asset to your company. It is always a pleasure to work with him. He always goes the extra mile. Ash was able to sort out a multitude of problems I was experiencing with my two computers and tablet with ease and efficiency. I am always grateful for his explanations and insights. He is a valued member of your team. Faye Johnston”

Helpful Report

Posted 4 months ago

Hi Faye, Thank you for the lovely 5-star review of Ashvin's recent visit. He is a great technician and we are stoked to hear that he was able to sort a variety of problems across multiple devices. We'll be sure to pass on your feedback and look forward to assisting in the future should you require. Thanks again - Geeks on Wheels

Posted 4 months ago

“Rob has been helping me with an issue relating to log in problems in accessing an American organization which had changed its security codes two weeks ago. The new security code required a phone number, but my NZ phone number did not work. We contacted the IT help line in America, and got no help. The person in America said we needed a US phone number. Rob found a way around the problem by signing me up for a US phone number with an eSim. Throughout this process Rob was very fast and efficient as well as being very friendly.”

Helpful Report

Posted 4 months ago

Hi Bill, Thank you for the lovely 5-star review of Rob's service. It's great to hear that with a little outside-the-box thinking he could get you all logged in. We'll be sure to pass on your kind words and hope to help again in the future with any tech troubles you may encounter. Thanks, Geeks on Wheels

Posted 4 months ago

“I am too angry. The firsttime I usedthis company was awesome. This time was shocking and the report he has written is pure fantasy.”

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Posted 4 months ago

“WOW! Jacob arrived and got on with the job—great guy, very knowledgeable and solution-oriented. Thanks for the help today, I LOVE the new setup. Thanks, team, and well done, Jacob. I am very HAPPY. :)”

Helpful Report

Posted 4 months ago

Hi Meir, Thank you for the great review of your recent visit from Jacob. We are stoked to hear that you love the new setup and that Jacob was able to implement solutions that work for you! Thanks again for the great review. Geeks on Wheels Team

Posted 4 months ago

“A very helpful and friendly service given by both Jenny and Stephen.”

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Posted 4 months ago

Hi there, thank you for the awesome 5-star review of our recent visit. Glad we could be of assistance!

Posted 4 months ago

“Sam was very very helpful and was able to answer my, probably dumb, questions. At nearly 87 I am not at all technically minded and he was very good and didn't make me feel stupid. All being well I will take his advice and in a years time ring Geeks on Wheels for a new computer. Sam gave me 5 star service.”

Helpful Report

Posted 4 months ago

Hi Christine, Thank you for taking the time to leave some great feedback for your recent visit from Sam. We strongly believe that there's no such thing as a dumb question, so good on you for asking! It's great to hear that Sam was able to talk you through things as he went. We will pass on your kind words to Sam and look forward to helping in the future! Many thanks, Geeks on Wheels Team!

Posted 4 months ago

“fantastic job, excellent”

Helpful Report

Posted 4 months ago

Hi Bourne, Thank you for the 5-star rating and great feedback, it's much appreciated, and we look forward to assisting in the future should you need us! Geeks on Wheels Team

Posted 4 months ago

“When I called up to get help with the problems of my phone being hacked I was told that a technician would help with that and was assured that my internet and phone would be checked and wiped of any malicious software on my phone. As it turns out the technician could not help at all with my hacking issue as they could not see it in action.... He said ge couldn't check my internet and had no device to scan my phone or check for malicious software. I was completely mislead to what geeks on wheels could offer. This was a complete waste of money and I have no results. I do not recommend this company whatsoever and should have been told on the phone before I made the appointment that they could not help me with my hacking issue. How ironic, call up a i.t specialist about scamming and instead get scammed by the I.t company.”

Helpful Report

Posted 4 months ago

Hi Nick, We’re sorry to hear that your experience wasn’t what you expected. We appreciate you taking the time to share your feedback, and we’re sorry for any frustration this has caused. A manager will get in touch with you to discuss this further. Kind regards, The Geeks on Wheels Team

Posted 4 months ago

“Thought the tech needed more training on kiwisat upgrades as it took awhile to find out the LNB setting were wrong . They did agree not to charge all the time they were here”

Helpful Report

Posted 4 months ago

Hi Murray! Thank you for your feedback. We're sorry to hear that your tech lacked training with the Kiwisat upgrades. These are something we are doing our best to cover a current known fault, and we are reaching out to the suppliers of Kiwisat to get additional troubleshooting steps when things don't go as smoothly as we would like. We’re always looking to improve, and your comments will help us in that process. Thank you for taking the time to share your thoughts! Warm regards, Team Geeks on Wheels

Posted 4 months ago

“Excellent service.”

Helpful Report

Posted 4 months ago

Hi Elizabeth, Thank you for the lovely 5-star review! - Geeks on Wheels team

Posted 4 months ago

“These guy's know what computers are all about, excellent service and communication. Many thanks 😊”

Helpful Report

Posted 4 months ago

Hi Graham, thanks for the lovely review and 5-star rating. We're always happy to help!

Posted 4 months ago

Geeks on Wheels is rated 4.8 based on 7,464 reviews