Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,197 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,197 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am very pleased with the great work of Paul who was able to reconnect the printer with the computer. He was very patient and determined to fix the problem properly. Thank you. Cassandra Ralph”

Helpful Report

Posted 5 months ago

Hi Cassandra, thank you for the 5-star review! We're stoked to hear that Paul was able to get your printer issues resolved properly with a bit of determination. Thanks again!

Posted 5 months ago

“I am pleased that Geeks on Wheels was willing to take the time and effort to help me out with changing the battery for the APC box underneath the computer desk. However I am not happy about the fact that after Jacob had turned everything off to do this job, he somehow ended up disconnecting the printer from the computer. He did make a number of attempts to fix the problem, but I don't think he wanted to really try to get the problem solved in a responsible manner. And then charging a lot of money. I am not happy about this. one. It would be most appreciated if you could get someone to come over to fix this problem please. Also better communication would be most helpful as well. Thank you. Cassandra Ralph”

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Posted 5 months ago

“Amandeep was very courteous, and checked out everything that was needed. Nothing was a problem. Very pleased all round with the service supplied.”

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Posted 5 months ago

Hi Mary-Anne, thank you for the lovely 5-star review of Amandeep's recent visit. It's great to hear you were pleased with the service provided and that everything was checked out. Thanks again and we hope to assist in the future should you need it!

Posted 5 months ago

“Lee was really great. Identified and fixed several issues expertly and efficiently. Thanks Lee.”

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Posted 5 months ago

Hello! Thanks so much for the great feedback and 5-star review! We’re glad to hear our technician Lee was able to sort everything out quickly and efficiently. Thanks again.

Posted 5 months ago

“Geeks always fix my computer problems with good cheer. They are very important to my business-couldn't be without them and nice to know I can call them anytime for assistance.”

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Posted 5 months ago

Hi Yvonne! Thank you so much for the kind words! We're really glad to hear we've been able to support your business and keep things running smoothly. It's always a pleasure to help, and we're just a call away whenever you need us! Thanks again.

Posted 5 months ago

“Very pleased to have Donovan in our home today and value his knowledge re internet and Wifi process.”

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Posted 5 months ago

Hi Annette and Craig! Thank you for your 5-star review. We're happy to hear you find so much value in our technician Donovan, with his skills in sorting your Wi-Fi issues. Thanks again for taking the time to leave us some feedback, we appreciate it!

Posted 5 months ago

“I found Loftus was both knowledgeable and pleasant to deal with. Thank you.”

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Posted 5 months ago

Hi Dave! Thank you for your 5-star review. We're glad to hear our technician Loftus was both knowledgable and pleasant in your dealings with him. Thanks again for your feedback!

Posted 5 months ago

“quick service professional approach to problem and 100% satisfied with service fast, friendly and knowlageable”

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Posted 5 months ago

Hi John! Thank you for your 5-star review! It's awesome to hear you found our service timely, professional and accommodating! It's even more awesome to hear we ticked all the boxes for you and left you feeling 100% satisfied. We're just a call away should you need tech help in the future! Thanks again.

Posted 5 months ago

“Todays visit by Ryan was great, as per the norm for alll Geeks Staff I have dealt with. Pleasant and helpful and new his stuff. Much apreciated the help and the gift. Thank you”

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Posted 5 months ago

Hi Karen! Thank you for taking the time to leave us your kind 5-star review! It's always great to hear that our technicians are hitting the mark! Congratulations again on taking home our Geek+ exclusive giveaway! We hope you're enjoying your new goodies.

Posted 5 months ago

“Wall mounted my TV, got all my apps up and running. Check router speed and install a new one. Jared and Anthony were awesome. Felt very comfortable with them and they answered all my questions. Highly recommend them”

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Posted 5 months ago

Hi Glenys! Thanks so much for the great 5-star review! We're glad to hear our technicians Jared and Anthony made you feel comfortable and got everything sorted, from mounting the TV to setting up your apps and new router! Thanks again, we appreciate the recommendation!

Posted 5 months ago

“Lee was very helpful.”

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Posted 5 months ago

Hi David! Thanks for your 5-star review. It's great to hear you found our service helpful, with special thanks to our awesome technician Lee! Thanks again for sharing your experience.

Posted 5 months ago

“Paikea helped greatly with my multiple iPad and cellphone queries.. Considering the large cost of your service it would be very helpful and courteous if you could include a follow up phone call a day later to check nothing had been forgotten.. e.g. how I operate those two camera circles on back of cellphone and also to tell me if I have protective security in my cellphone.. Thank you.. Inda Adams..”

Helpful Report

Posted 5 months ago

Hi Inda! Thank you for your review! We're glad our technician Paikea was able to assist with your iPad and cellphone questions. And of course, Paikea will be giving you a follow-up call when he's available to go over anything that might still be unclear, including the camera functions and security settings on your phone. Thanks again for taking the time to leave us your feedback. We appreciate it!

Posted 5 months ago

“The Email account set up in Microsoft Outlook on my wife Heather’s new PC (as per below) has an incorrect account name - Heather Ray NOT Heather RAE and she is concerned that her Emails have the WRONG name. Heather’s new PC has a Microsoft 365 Office Software installed under my account name gcookrae@xtra.co.nz and I am unable to make any progress in getting access to her Outlook account to correct her account name. Can you please do something to help Heather otherwise she will become an VERY UNHAPPY customer”

Helpful Report

Posted 5 months ago

Hi Graham, thanks for your feedback, and we're really sorry for the mistake on our part. We've passed this on to our helpline team, and you should hear from them shortly—if you haven’t already. We never want to leave our customers unhappy with our service, so we'll do everything we can to get this sorted for you as quickly as possible. Thanks again!

Posted 5 months ago

“Weonsuk always fixes my problems and is patient with this elderly woman (who has been using compters for 45 plus years but still needs help)”

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Posted 5 months ago

Hi Jill! Thank you for the lovely 5-star review! It's great to hear our technician Weonsuk was able to fix your tech problems! With the way computers are always changing, it’s no wonder even the most experienced users need a bit of help now and then. You’re doing great and we’re always here when you need a hand! Thanks again!

Posted 5 months ago

“Super impressed with the work done by Sam. He graciously answered all my questions and made sure I understood what he needed to do. Many thanks for this excellent help.”

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Posted 5 months ago

Hi Margaret! Thanks so much for the lovely feedback and 5-star review! We're super glad to hear our technician Sam was able to help and took the time to walk you through everything. We're just a call away should you need any tech help in the future! Thanks again.

Posted 5 months ago

“Very efficient service carried out by very pleasant young man”

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Posted 5 months ago

Hello! Thank you for your 5-star review! It's great to hear you had a positive experience with our service, with special thanks to the technician who helped you out! We're just a call away should you need any tech help in the future. Thanks again.

Posted 5 months ago

“I have always found Geeks to be so helpful. This call was after a bank scam I had, and he came our promptly and double checked to make sure I would be safe in the future. They changed things on my laptop to make it more safe. Thanks”

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Posted 5 months ago

Hi Elizabeth! Thank you for your kind words and 5-star review. Scams can be incredibly stressful, so we're really glad we could be there to help when you needed it most. It's great to hear the technician was prompt, thorough, and helped boost your online safety. Thanks again for sharing your feedback!

Posted 5 months ago

“Excellent service from someone who was friendly, understanding, sympathetic and obviously knew what he was doing.”

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Posted 5 months ago

Hello! Thanks so much for the kind words! We're really glad to hear you had such a positive experience. Kind words about friendliness, empathy, and expertise are exactly what we strive for! So, thanks again for sharing your experience.

Posted 5 months ago

“Anthony was very competent, easy to understand and work with.”

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Posted 5 months ago

Hi Ian! Thank you for the 5-star review. It's awesome to hear our technician Anthony was so accommodating! We appreciate you taking the time to leave a review. Thanks heaps!

Posted 5 months ago

“You need to understand... These legends are legitimately experts and want to help. Although I only used their live chat feature, it saved me so much stress and the technician I talked to was just fantastic. I'm pretty tech savvy and I'd narrowed the problem down so the whole exchange was only a few minutes but it was worth more than weeks of reddit browsing. 10/10”

Helpful Report

Posted 5 months ago

Hello! Thanks so much for the legendary 5-star review! We're really glad our live chat could save you the stress and even more glad it beat out weeks of Reddit browsing! Our team loves helping out, whether it's a quick fix or a deep dive, so it's great to hear you had such a smooth experience. Thanks again for taking the time to give us some feedback!

Posted 5 months ago

Geeks on Wheels is rated 4.8 based on 7,197 reviews